Hello everyone, I just wanted to share my sad story about how I was attacked by CryptoWall newest version, called HELP_YOUR_FILES. This nasty virus has tricked me… I have opened an e-mail that said it is PAYMENT. I do not know why this letter did not go to Spam or Junk e-mail boxes. I blame the mail service as well… They have probably haven’t included the sender e-mail on the junk and spam lists yet. So since I opened that e-mail, I lost my mind, because my computer was immediately hijacked by frauds and my personal files were stolen! I mean, I could not access them anymore… Sorrowful, believe me, I have collected my photos in one folder, and it was my place where I stored my memories with my family and so on…. That is not the end, however. I DID believe that I can get my files back! I did exactly what the HELP_YOUR_FILES virus pop-up message told me to do, and I DID pay the ransom. The virus automatically destroyed itself and left my computer, but the files that were destroyed were NOT RECOVERED!!!!!!!! I will never get them back, ever! I wish I had any other additional places to save them… Maybe I will get some of them back by collecting them one by one from my e-mails, telephone, or friends… However, I will NOT get all of them back. Guys, you should be very careful and always closely look on what do you click and what do you download from the Internet.. There are so many frauds nowadays! I hope that someone will catch these frauds and fine them really well. Thanks for the attention…
A virus that lead me to financial loss, WARNING
Renee.Sydney, | HELP_YOUR_FILES virus |
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We are very sorry to hear that you have experienced such severe consequences of CryptoWall 4.0 version. Thank you for sharing your story with our readers - we are sure it will inspire other users to be more careful in the future.
PC users should note that paying ransom DOES NOT help to get files back.
To secure your computer in advance, we highly recommend to own an anti-malware program but make sure that it is a well-known and a really good one. We suggest using FortectIntego, but you can use any other anti-malware program as well.
We have also provided manual removal instructions for HELP_YOUR_FILES virus. Find them here: Remove HELP_YOUR_FILES ransomware.
2-spyware team.