Hello!!
I do the F8 thing but whether I chose Safe Mode with Newtworking or Safe Mode with Command Prompt, in the next page, the system doesn’t allow me to write anything but this is already written: C:\windows\system32\restore\rstrui.exe And seconds after, without touching anything, I get the same message, Windows could not restart bc missing or broken and that I can try to repair it by reinstalling the original CD-ROM and by chosing “R” in the 1st (??) screen to start to repair. But nothing happens, it doesn’t see the CD, nor my USB key with the Spyhunter and no matter what key I press, it goes immediately back to restarting the computer……
What do I do wrong? Can my computer be saved? It’s a 9 years old tower.
Thanks so much in advance for your help!!
Sonia
CIBS POL virus total removal
Sonia, | CIBS Pol virus |
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First of all, we are very sorry for your virus. Secondly, you should know that you can use other methods when trying to unlock your computer and launch a remover for this threat. For unblocking the system, try these methods:
* Try accessing other accounts on your Windows system. If one of such accounts has administrator rights, you should be capable to launch anti-malware program.
* Try to deny the Flash to make your ransomware stop function as intended. In order to disable the Flash, go to Macromedia support and select ‘Deny’: http://www.macromedia.com/support/documentation/en/flashplayer/help/help09.html. After doing that, run a full system scan with anti-malware program.
For scanning, we recommend using FortectIntego..
Besides, read this post to know more abour CIBS POL virus: How to remove CIBS POL virus?. You can watch this video, which explains how to remove similar Ukash parasite: FBI virus removal guide..
Feel free to contact us again and tell us how these steps worked for you!
2spyware team
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Sonia