Hello. I’ve been struggling to permanently remove the virus. I used the manual instructions, but I can’t still access my personal files. Could you help me?
Crypren ransomware elimination
gloria95, | Crypren ransomware virus |
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Hello. I’ve been struggling to permanently remove the virus. I used the manual instructions, but I can’t still access my personal files. Could you help me?
Thank you for the inquiry. We highly recommend installing you a malware removal tool which is apt in dealing with ransomware as well. Check this elimination guide as well: how can you remove Crypren?. However, even if the virus is removed, do not expect that your personal files will be decrypted. You might employ data recovery tools: PhotoRec or R-studio.The most reliable source of data recovery is OS data back-up.
Sincerely,
2-spyware team