The computer will not start in any safe mode, it goes immediately to blue screen. There is only the admin account and a guest account with no admin privileges Is there any way to access the system now?
How can I get rid of fbi scam??
Jim, | FBI virus |
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1. Reboot you infected PC to 'Safe mode with command prompt' to disable virus (this should be working with all versions of this threat)Run Regedit
2. Search for WinLogon Entries and write down all the files that are not explorer.exe or blank. Replace them with explorer.exe.
3. Search the registry for these files you have written down and delete the registry keys referencing the files.
4. Reboot and run a full system scan with updated FortectIntego to remove leftovers of this virus. You can also try STOPzilla.
By the way, if you are a paid Spyhunter's customre, you can receive a help from its support. You can read more about that here: https://www.2-spyware.com/news/post1426.html
Good Luck!
2spyware team