A virus has taken my laptop. I can’t install, delete, restore or wipe. It changed all permission. What can I do?
Something wrong with PC. Can’t delete or restore files
Jeffrey Smith, | n/a |
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we are glad you choose us as your computer security advisors. The programs that are known for messing with the computer's data are called "ransomware". It might be that you device, too, has been infected with this nasty type of infection. Though all ransomware viruses have more or less similar traits, there are also aspects in which they differ. To advise you on your further plan of action we should first know what infection exactly you are dealing with. To help you find that out, we suggest scanning your computer with a reputable anti-malware tool, for instance FortectIntego. After completing the scan, the antivirus may automatically delete the virus and no additional action will be required. Although, if the infection is more serious, you might need to do some extra work manually. Please contact us with more information on this virus.
2-spyware team