HELP!
My computer was compromised by a severe virus, I think its ransomware… It says I must write to criminals and tell them my IP address. What’s going to happen next? I am scared… The contact address is love.server@mail.ru
Ransomware compressed my files into BACKUP file, all is encrypted, contact: love.server@mail.ru
Hisfy1931, | LoveServer ransomware virus |
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Thank you for your question. Your computer has been compromised by so-called LoveServer ransomware virus (named after the email address that belongs to virus' authors). This virus encrypts files and puts all of them in a single file. There is no way to restore them, and only criminals have the decryption tool that you need. They want a ransom for it; however, they might not be willing to provide it, even if you pay up. It is a hideous computer infection that has no antidote yet; you can recover your files from a backup (don't forget to remove LoveServer virus first!). Another theoretical way to recover your files is to pay a ransom to criminals that ask you to contact them via love.server@mail.ru email. However, you should know that cyber criminals promise a lot, but hardly ever fulfill these obligations. Therefore, do not take a risk paying the ransom and keep your money to yourself.
Learn more about LoveServer ransomware...