I ran the program and it still takes over 34 minutes to read the files on the hard drive
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has FortectIntego found something malicious? If no, then you should update the program and run a full system scan one more time. Also, you can try SpyHunter 5Combo Cleaner which is considered the second option remover on our site. It's always recommended using several scanners because they have slightly different virus data bases. If the problem persists, feel free to contact us again.
Sincerely, 2-spyware team