i downloaded and ran spyware, but it did not find any malware. i am still getting these popups.
what do i do next?
remove consumersurverygroup.org
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There are many survey sites that are promoted via unfair distribution methods. Typically, they appear in a form of pop-up ads every time user starts the browsing session. Security experts warn that such survey sites may not only be really annoying but they may also be used to collect personal information about PC users. That's why it is NOT recommended leaving your details on these sites.
When trying to stop this malware, you should not only run a full system scan with anti-spyware program, but you should also fix the browsers by eliminating consumersurveygroup.org extension. For that, follow these steps:
Internet Explorer:
Open Internet Explorer, go ‘Tools‘ -> ”Manage Add-ons’ -> ‘Toolbars and Extensions’. Here, look for ConsumerSurveryGroup or similar entry and click 'uninstall'.
Mozilla Firefox:
Open Mozilla Firefox, go ‘Tools’ -> ‘Add-ons’ -> ‘Extensions’. Find ConsumerSurveryGroup or similar entry and click ‘Uninstall’.
Google Chrome:
Open Google Chrome, click on wench icon, go to settings and choose 'Manage search engines'. Change search engine to google or other and delete ConsumerSurveryGroup from the list. Then Go to section “On start” and make sure you get blank page while creating new tab.
Finally, you should also know that when you are a paid Spyhunter's customer, you can use a feature, which allows professional technicians to assist you with virus removal issues. Here is more about this service: What to do when Antispyware program fails to remove infection?
2spyware team