Help needed!
I think some suspicious virus has locked my files, because I cannot open them anymore! All of these files now have a .xrtn extension added. What does all this mess mean?
Please answer as soon as possible – I need to access these files immediately!
XRTNhelp@yandex.ru asks me to pay a ransom!
Anna.question, | XRTN ransomware |
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Your opinion regarding XRTNhelp@yandex.ru asks me to pay a ransom!
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If you can see that your files have been modified, and they hold the suspicious .xrtn extension now, sadly, there is no doubt that your computer was infected with the malicious XRTN ransomware.
Ransomware is a deadly virus that encrypts the files without possibility to access them anymore. Computer experts claim that paying the ransom does NOT help to get the files back, at least in the most cases. You cannot trust these cyber-criminals who have hacked your computer system and destroyed your files.
We recommend removing the XRTN virus IMMEDIATELY. You can install FortectIntego software, which is a powerful spyware and malware removal software, and remove this malicious XRTN ransomware automatically. Alternatively, you can use the manual removal instructions and try to delete .xrtn extension virus manually. Here is the article: What is XRTN ransomware and how to deal with it?
Sadly, you can only fully recover your files if you have a backup copy of them. If you do not have a backup, then you may want to try one of the decryption tools that are provided in the article mentioned above.
The main ransomware prevention method is to avoid opening suspicious e-mail letters and the files attached to them!
2-spyware team.
Stay safe and good luck.
2-spyware team.