i cant find this spyware with searchbot

[rock7444]

I tried removing all my spyware with searchbot and it says i have nothing, but my computer keeps taking me to a different homepage.  It takes me to yoursystemupdate.com.  At the website it says this
Attention! Your system is under control of remote computer with IP address 227.4.167.118. The remote computer has access to the following folders on your PC:
- \WINDOWS\System32
- \Program Files\Internet Explorer
- \My Documents
- Drive C:\ files
Click here to download official anti-spyware software

spy bot isnt showing anything.  am i missing something.  here is my hijackthis file.\


Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\WINDOWS\system32\LxrJD31s.exe
C:\WINDOWS\System32\ScsiAccess.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\mssearchnet.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\4qniqd1b.exe
C:\Program Files\Thomson\Lyra Jukebox\LyraHDTrayApp\LYRAHD2TrayApp.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\regedit.exe
C:\Documents and Settings\Owner\Local Settings\Temp\Temporary Directory 1 for HijackThis.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.bigwebportal.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/ycomp_wave/defaults/sb/*http://www.yahoo.com/search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/ycomp_wave/defaults/sp/*http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.bigwebportal.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R3 - Default URLSearchHook is missing
O2 - BHO: HomepageBHO - {1ca480cd-c0e5-4548-874e-b85b17905b3a} - C:\WINDOWS\System32\hp857B.tmp
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.dll (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot
O4 - HKLM\..\Run: [Media Gateway] C:\Program Files\Media Gateway\MediaGateway.exe
O4 - HKLM\..\Run: [4qniqd1b] C:\WINDOWS\System32\4qniqd1b.exe
O4 - HKLM\..\Run: [gAGP440p] C:\Program Files\gAGP440p.exe
O4 - HKLM\..\Run: [LyraHD2TrayApp] "C:\Program Files\Thomson\Lyra Jukebox\LyraHDTrayApp\LYRAHD2TrayApp.exe"
O4 - HKLM\..\Run: [PIPE SYSTEM] \pipe.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [WinAntiSpyware 2005] C:\Program Files\WinAntiSpyware 2005\was5.exe
O4 - HKLM\..\Run: [Error Nuker] C:\Program Files\Error Nuker\bin\ErrorNuker.exe autostart
O4 - HKLM\..\Run: [AdwareAlert] C:\Program Files\AdwareAlert\AdwareAlert.Exe -boot
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\RunServices: [PIPE SYSTEM] \pipe.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Startup: Sid Registration.lnk = D:\ATR1.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_04\bin\npjpi142_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_04\bin\npjpi142_04.dll
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - c:\program files\partypoker\IEExtension.dll
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - c:\program files\partypoker\IEExtension.dll
O9 - Extra button: Absolute Poker - {EFFF8D47-D060-4108-B761-E8EC86622E56} - C:\Documents and Settings\All Users.WINDOWS\Start Menu\Programs\Absolute Poker\Absolute Poker.lnk
O9 - Extra 'Tools' menuitem: Absolute Poker - {EFFF8D47-D060-4108-B761-E8EC86622E56} - C:\Documents and Settings\All Users.WINDOWS\Start Menu\Programs\Absolute Poker\Absolute Poker.lnk
O16 - DPF: {15AD6789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windupdates.com/cab/MediaAccessVerisign/ie/bridge-c9.cab
O16 - DPF: {405BBF5B-2FD8-4614-AC51-D8566F635B94} (SafeWallet Class) - http://idsm.citadelprocessing.com/SafeCommon/downloads/WalletCab.CAB
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.games.yahoo.com/games/popcap/zuma/popcaploader_v5.cab
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Lexar JD31 (LxrJD31s) - Unknown owner - C:\WINDOWS\SYSTEM32\LxrJD31s.exe
O23 - Service: ScsiAccess - Unknown owner - C:\WINDOWS\System32\ScsiAccess.EXE


can you please help me

[GTO]

Please follow these instructions. You may want to print them, as you might have to reboot your system into Safe Mode.

1. Download and install a reliable spyware remover like Spyware Doctor, Spy Sweeper, Microsoft AntiSpyware and CounterSpy. Your current anti-spyware Spybot - Search & Destroy is unable to eliminate all the infections you have.
2. Uninstall all corrupt spyware removers you have. As I can see you have at least two of them - AdwareAlert and WinAntiSpyware 2005. Those are rogue products. DO NOT ever use any program, which is on the 2-Spyware.com corrupt anti-spyware list!
3. Reboot your system into Safe Mode.
4. Run full system scan with recommended anti-spyware and remove everything it will detect.
5. Use SpyAxe manual removal instructions to get rid of the browser hijacker redirecting you to undesirable web sites. You have the following SpyAxe components left (these can also be removed using HijackThis):

C:\WINDOWS\System32\mssearchnet.exe
O2 - BHO: HomepageBHO - {1ca480cd-c0e5-4548-874e-b85b17905b3a} - C:\WINDOWS\System32\hp857B.tmp

6. After you get done, reboot your computer and run a HijackThis scan. Then post a fresh log here for further analysis.

---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

You can also try manual removal instructions in case you don't want to use anti-spyware software.
1. Use HijackThis to remove the following items:

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.bigwebportal.com/
O2 - BHO: HomepageBHO - {1ca480cd-c0e5-4548-874e-b85b17905b3a} - C:\WINDOWS\System32\hp857B.tmp
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.dll (file missing)
O4 - HKLM\..\Run: [4qniqd1b] C:\WINDOWS\System32\4qniqd1b.exe
O4 - HKLM\..\Run: [gAGP440p] C:\Program Files\gAGP440p.exe
O4 - HKLM\..\Run: [PIPE SYSTEM] \pipe.exe
O4 - HKLM\..\Run: [WinAntiSpyware 2005] C:\Program Files\WinAntiSpyware 2005\was5.exe
O4 - HKLM\..\Run: [AdwareAlert] C:\Program Files\AdwareAlert\AdwareAlert.Exe -boot
O4 - HKLM\..\RunServices: [PIPE SYSTEM] \pipe.exe
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Startup: Sid Registration.lnk = D:\ATR1.exe
O16 - DPF: {15AD6789-CDB4-47E1-A9DA-992EE8E6BAD6} - http://static.windupdates.com/cab/MediaAccessVerisign/ie/bridge-c9.cab
O16 - DPF: {405BBF5B-2FD8-4614-AC51-D8566F635B94} (SafeWallet Class) - http://idsm.citadelprocessing.com/SafeCommon/downloads/WalletCab.CAB
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)

2. Delete all the files specified in above entries.
3. Kill the following processes:

C:\WINDOWS\System32\mssearchnet.exe
C:\WINDOWS\System32\4qniqd1b.exe

4. Uninstall all corrupt spyware removers you have. As I can see you have at least two of them - AdwareAlert and WinAntiSpyware 2005. Those are rogue products. DO NOT ever use any program, which is on the 2-Spyware.com corrupt anti-spyware list!
5. After you get done, run a HijackThis scan. Then post a fresh log here for further analysis.

[rock7444]

i followed your advice using the hijinkthis application to get rid of the programs.  So far everything is back to normal.  If I have any problems I will be back.  Thanks for the help.  I really appreciate it.

[rock7444]

here is my hijackthis file just in case i missed something.  I just realized that it wont let me close ms searchnet.  also i didnt delete adware alert or winantispyware 2005 becauwe i could not find them on my add remove program list.    i will be leaving soon so i wont be ableto reply to anything for several hours.  sorry for all the trouble.

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\WINDOWS\system32\LxrJD31s.exe
C:\WINDOWS\System32\ScsiAccess.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Thomson\Lyra Jukebox\LyraHDTrayApp\LYRAHD2TrayApp.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\NOTEPAD.EXE
C:\WINDOWS\System32\mssearchnet.exe
C:\Documents and Settings\Owner\Local Settings\Temp\Temporary Directory 2 for hijackthis[2].zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.bigwebportal.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/ycomp_wave/defaults/sb/*http://www.yahoo.com/search/ie.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/ycomp_wave/defaults/sp/*http://www.yahoo.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.com/
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R3 - Default URLSearchHook is missing
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot
O4 - HKLM\..\Run: [Media Gateway] C:\Program Files\Media Gateway\MediaGateway.exe
O4 - HKLM\..\Run: [LyraHD2TrayApp] "C:\Program Files\Thomson\Lyra Jukebox\LyraHDTrayApp\LYRAHD2TrayApp.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Error Nuker] C:\Program Files\Error Nuker\bin\ErrorNuker.exe autostart
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_04\bin\npjpi142_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_04\bin\npjpi142_04.dll
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - c:\program files\partypoker\IEExtension.dll
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - c:\program files\partypoker\IEExtension.dll
O9 - Extra button: Absolute Poker - {EFFF8D47-D060-4108-B761-E8EC86622E56} - C:\Documents and Settings\All Users.WINDOWS\Start Menu\Programs\Absolute Poker\Absolute Poker.lnk
O9 - Extra 'Tools' menuitem: Absolute Poker - {EFFF8D47-D060-4108-B761-E8EC86622E56} - C:\Documents and Settings\All Users.WINDOWS\Start Menu\Programs\Absolute Poker\Absolute Poker.lnk
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://download.games.yahoo.com/games/popcap/zuma/popcaploader_v5.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Lexar JD31 (LxrJD31s) - Unknown owner - C:\WINDOWS\SYSTEM32\LxrJD31s.exe
O23 - Service: ScsiAccess - Unknown owner - C:\WINDOWS\System32\ScsiAccess.EXE

[GTO]

You should restart your system in Safe Mode in order to be able to kill the mssearchnet.exe process. Right after this you have to delete the mssearchnet.exe executable, which is located in C:\WINDOWS\System32 folder.

You also should uninstall Media Gateway, undesirable adware program made by 180solutions, which is the infamous adware distributor.

As for AdwareAlert and WinAntiSpyware 2005, please run a search and locate their installation paths. You may find functional uninstallers there. If they are not present, you may want to delete found folders.