please help my computer is going crazy

[guitarplaya989]

Logfile of HijackThis v1.99.1
Scan saved at 11:12:15 AM, on 9/1/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\DigitalPersona\Bin\DPWinLct.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\DigitalPersona\Bin\DpHost.exe
C:\Program Files\Sr\AgentSvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sr\AgentFrm.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\DigitalPersona\Bin\DPFUSMgr.exe
C:\Program Files\Sr\compnts\Vr\PavSrv51.exe
C:\Program Files\Sr\compnts\Vr\AVENGINE.EXE
C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\system32\hkcmd.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINDOWS\System32\hphmon05.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\AGRSMMSG.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\ALCWZRD.EXE
C:\WINDOWS\ALCMTR.EXE
C:\Program Files\Sr\SrLogon.exe
C:\WINDOWS\system32\igfxtray.exe
C:\Program Files\DigitalPersona\Bin\DPAgnt.exe
C:\Program Files\Microsoft IntelliType Pro\type32.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\AOL\1188356260\ee\AOLSoftware.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Updates from HP\137903\Program\BackWeb-137903.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\explorer.exe
C:\Documents and Settings\Owner\Desktop\New Folder\HijackThis.exe
C:\Program Files\Mozilla Firefox\firefox.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://softwarereferral.com/jump.php?wmid=6010&mid=MjI6Ojg5&lid=2
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: (no name) - {85779229-D0AE-47CA-8279-3B565BD8B617} - C:\WINDOWS\cacc.dll (file missing)
O2 - BHO: MSVPS System - {F4CF814F-970F-405D-A42C-0CE06EB97373} - C:\WINDOWS\mxduo.dll
O3 - Toolbar: HP view - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\program files\hp\digital imaging\bin\hpdtlk02.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Common Files\Viewpoint\Toolbar Runtime\3.8.0\IEViewBar.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe"
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HPHUPD05] c:\Program Files\HP\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [Sr Agent] "C:\Program Files\Sr\SrLogon.exe"
O4 - HKLM\..\Run: [DeadAIM] rundll32.exe "C:\PROGRA~1\AIM\\DeadAIM.ocm",ExportedCheckODLs
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [googletalk] C:\Program Files\Google\Google Talk\googletalk.exe /autostart
O4 - HKLM\..\Run: [winlogonsys.exe] C:\Program Files\Free Keylogger King\winlogonsys.exe
O4 - HKLM\..\Run: [DPAgnt] C:\Program Files\DigitalPersona\Bin\DPAgnt.exe
O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType Pro\type32.exe"
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1188356260\ee\AOLSoftware.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\MSMSGS.EXE" /background
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [cachechk.exe] C:\WINDOWS\system32\cachechk.exe
O4 - Startup: IMStart.lnk = C:\Program Files\InterMute\IMStart.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\Quicken\bagent.exe
O4 - Global Startup: Updates from HP.lnk = C:\Program Files\Updates from HP\137903\Program\BackWeb-137903.exe
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1161885042797
O20 - Winlogon Notify: cacc - C:\WINDOWS\cacc.dll (file missing)
O20 - Winlogon Notify: DPWLN   - C:\WINDOWS\system32\DPWLEvHd.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: RelevantKnowledge - C:\WINDOWS\System32\rlls.dll (file missing)
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: wmphost - {43CCE96A-B846-4764-893A-4D1647B52A37} - C:\WINDOWS\wmphost.dll
O21 - SSODL: wmpdev - {89939A52-F876-488C-AF10-810634EABE59} - C:\WINDOWS\wmpdev.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Windows XP FUS Manager (DPFUSMgr) - DigitalPersona, Inc. - C:\Program Files\DigitalPersona\Bin\DPFUSMgr.exe
O23 - Service: Biometric Authentication Service (DpHost) - DigitalPersona, Inc. - C:\Program Files\DigitalPersona\Bin\DpHost.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: Panda anti-virus service (PAVSRV) - Panda Software International - C:\Program Files\Sr\compnts\Vr\PavSrv51.exe
O23 - Service: Secure Resolutions Managed Agent (SR Agent) - Secure Resolutions, Inc - C:\Program Files\Sr\AgentSvc.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

[Guest]

Hello, visitor!

The Hijack This log analyzer has analyzed your log. Please take a closer look on the results.

Your log does not indicate any spyware or virus infection. However, there are some entries that you might want to fix. Please follow the steps below.

The following entries are not malicious, but some of them are not used anymore. You may use HijackThis to fix a few of them. However, please keep in mind that some of the entries marked as Questionable or Not Needed are fully legitimate and might be required by installed software to work properly, while some others might be related to certain parasites. It is up to you to decide whether you need any of them, or not.
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://softwarereferral.com/jump.php?wmid=6010&mid=MjI6Ojg5&lid=2
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn0\yt.dll
O2 - BHO: (no name) - {85779229-D0AE-47CA-8279-3B565BD8B617} - C:\WINDOWS\cacc.dll (file missing)
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra ''Tools'' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O20 - Winlogon Notify: cacc - C:\WINDOWS\cacc.dll (file missing)
O20 - Winlogon Notify: RelevantKnowledge - C:\WINDOWS\System32\rlls.dll (file missing)


The following files and Windows registry entries are marked as "unknown". Currently, the HijackThis Log Analyzer cannot provide required information on these items. The files and entries in the list below can be both malicious and fully legitimate. Because of this, please do not take any action! Wait for the forum responders or other forum users to provide you with necessary details and further instructions.
C:\Program Files\DigitalPersona\Bin\DPWinLct.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\DigitalPersona\Bin\DpHost.exe
C:\Program Files\Sr\AgentSvc.exe
C:\Program Files\Sr\AgentFrm.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe
C:\Program Files\DigitalPersona\Bin\DPFUSMgr.exe
C:\Program Files\Sr\compnts\Vr\PavSrv51.exe
C:\Program Files\Sr\SrLogon.exe
C:\Program Files\DigitalPersona\Bin\DPAgnt.exe
C:\Program Files\Common Files\Ahead\Lib\NMIndexStoreSvr.exe
O2 - BHO: MSVPS System - {F4CF814F-970F-405D-A42C-0CE06EB97373} - C:\WINDOWS\mxduo.dll
O3 - Toolbar: HP view - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\program files\hp\digital imaging\bin\hpdtlk02.dll
O3 - Toolbar: Viewpoint Toolbar - {F8AD5AA5-D966-4667-9DAF-2561D68B2012} - C:\Program Files\Common Files\Viewpoint\Toolbar Runtime\3.8.0\IEViewBar.dll
O4 - HKLM\..\Run: [HPHUPD05] c:\Program Files\HP\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe
O4 - HKLM\..\Run: [Sr Agent] "C:\Program Files\Sr\SrLogon.exe"
O4 - HKLM\..\Run: [DeadAIM] rundll32.exe "C:\PROGRA~1\AIM\\DeadAIM.ocm",ExportedCheckODLs
O4 - HKLM\..\Run: [winlogonsys.exe] C:\Program Files\Free Keylogger King\winlogonsys.exe
O4 - HKLM\..\Run: [DPAgnt] C:\Program Files\DigitalPersona\Bin\DPAgnt.exe
O4 - HKCU\..\Run: [cachechk.exe] C:\WINDOWS\system32\cachechk.exe
O4 - Startup: IMStart.lnk = C:\Program Files\InterMute\IMStart.exe
O21 - SSODL: wmphost - {43CCE96A-B846-4764-893A-4D1647B52A37} - C:\WINDOWS\wmphost.dll
O21 - SSODL: wmpdev - {89939A52-F876-488C-AF10-810634EABE59} - C:\WINDOWS\wmpdev.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Secure Resolutions Managed Agent (SR Agent) - Secure Resolutions, Inc - C:\Program Files\Sr\AgentSvc.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe

If you want to see more detailed analysis of your log, click here.

Thank you for using the 2-Spyware.com HijackThis log analyzer beta 2!

[junior08jr8]

Hi guitarplaya989. Welcome to the 2-Spyware.com forums!

Please follow these steps:

1. Download Pocket KillBox or KillBox utility.

2. Use HijackThis to fix the following entries:
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://softwarereferral.com/jump.php?wmid=6010&mid=MjI6Ojg5&lid=2
O2 - BHO: (no name) - {85779229-D0AE-47CA-8279-3B565BD8B617} - C:\WINDOWS\cacc.dll (file missing)
O2 - BHO: MSVPS System - {F4CF814F-970F-405D-A42C-0CE06EB97373} - C:\WINDOWS\mxduo.dll
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [winlogonsys.exe] C:\Program Files\Free Keylogger King\winlogonsys.exe
O4 - HKCU\..\Run: [cachechk.exe] C:\WINDOWS\system32\cachechk.exe
O4 - Global Startup: Updates from HP.lnk = C:\Program Files\Updates from HP\137903\Program\BackWeb-137903.exe
O20 - Winlogon Notify: cacc - C:\WINDOWS\cacc.dll (file missing)
O20 - Winlogon Notify: RelevantKnowledge - C:\WINDOWS\System32\rlls.dll (file missing)
O21 - SSODL: wmphost - {43CCE96A-B846-4764-893A-4D1647B52A37} - C:\WINDOWS\wmphost.dll
O21 - SSODL: wmpdev - {89939A52-F876-488C-AF10-810634EABE59} - C:\WINDOWS\wmpdev.dll
O23 - Service: Secure Resolutions Managed Agent (SR Agent) - Secure Resolutions, Inc - C:\Program Files\Sr\AgentSvc.exe

In Safe Mode!
3. Then use either Pocket KillBox or KillBox to delete the following file
C:\Program Files\Sr\AgentSvc.exe
C:\Program Files\Sr\AgentFrm.exe
C:\WINDOWS\ALCMTR.EXE
C:\Program Files\Sr\SrLogon.exe
C:\Program Files\Updates from HP\137903\Program\BackWeb-137903.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\Program Files\Viewpoint\Common\ViewpointService.exe

4.Download Smitrem. While in Safe mode, extract smitrem, then run RunThis, let the program do it's work, after it's done restart it normally.

5.Download the free version of SUPERAntiSpyware. Install the program, update its definitions and run a complete system scan.

6. After you get done, restart your computer, run new HijackThis scan and post a fresh log here.