Unable to access Gmail and constantly being redirected

[Xing*]

I was infected with Windows Protection Suite (badware) recently, but I removed it. However, it may have left some aftereffects (or it could be a new virus) because I get redirected sometimes when I click a google link and I can't access my gmail. Every time I click the gmail button, it says connection failed. I also have a hard time browsing in general, with the computer slowing down occasionally, especially when I try to visit google.

Help would be appreciated, and thank. But please keep things as simple as possible, because I'm not a computer expert by any means.

[rodi]

Hello and welcome to the 2-spyware.com

Likely, it's a Google redirect virus or a Trojan. First of all, use the fillowing tools:

1. ComboFix
http://www.forospyware.com/sUBs/ComboFix.exe
Note: rename ComboFix.exe to Combo-Fix.exe before running it. Then just follow the prompts.

2. CCleaner
http://www.ccleaner.com

Also make sure your Windows HOSTS file is not effected.
c:\windows\system32\drivers\etc\hosts

Open hosts file with Notepad and make sure there are only one line. Usually this one:
127.0.0.1       localhost

Good luck!

[Xing*]

For the first link, I don't understand Spanish. =[

And I don't understand most of your post either. Can you please put them in simpler words?

[Xing*]

Sorry, ignore my last post.

I used Combo-Fix, and I think the redirection problem is gone; however, I still can't access my gmail and search functions are still slow.

How can I fix that?

[rodi]

What browser do you use? Try to use another browser and see if the problem persists.

[Xing*]

I tried both Firefox and Explorer.

Is this likely a Trojan or the effects of the previous virus?

[rodi]

You have to make sure that Windows Hosts file is not effected. Also check DNS settings and browser settings (LAN settings).

[coldguy]

How does the host file fill so much?  Mine (thanks for the advice) had hundreds of entries and most were noted as being generated by SpyBot.

How do I remove all the entries other than local host?

[williamblake]

Hi Mate

The computer you have has infected with virus . The reason for slowing down of computer means there might be many programs during start up.To remove virus  you need to use Anti-virus software or else uninstall all programs and format the system.


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