My comnputer is completly shut down...internet acess is even

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Topic: My comnputer is completly shut down...internet acess is even (Read 1094 times)

tariqa1

Newbie

Posts: 1

My comnputer is completly shut down...internet acess is even

« on: September 21, 2009, 02:36:40 PM »

my comp cannot download anything

the infection has mutated so bad that i cant even access the internet

i tried to use it in safe mode
that failed

even manual removal is unclear

and most of the instructions dont apply to me

i need real help

fast please

help


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rodi

Administrator
Newbie

Posts: 245

My comnputer is completly shut down...internet acess is even

« Reply #1 on: September 22, 2009, 03:20:41 AM »

Hi tariqa1,

well that's a bit complicated situation. I suggest you to download anti-spyware application onto another PC and copy it to usb flash drive or CD. Then run the program from usb flash drive/CD and scan the infected computer. Use one of the following programs:

MalwareBytes anti-malware
http://www.malwarebytes.org/mbam.php

SuperAntispyware
http://www.superantispyware.com

Spybot S&D
http://www.safer-networking.org/en/home/index.html

Good luck!


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