Many thanks for your reply. This site is amazingly helpful and I was impressed by the very clear guidance and instructions you provided. There must be many people like me who are totally dependent on our PCs but not expert enough to solve problems like this. I have Spyware Doctor and Trend PcCillin on my PC and the latter may have trapped the Photo and Article virus (there is an entry in the virus log to this effect). Nevertheless I have downloaded and run Hijack This and the result is below. I would appreciate your advice on it. Thanks in advance.
Logfile of HijackThis v1.99.1
Scan saved at 10:52:58, on 01/02/2006
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\csrss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\WINNT\system32\crypserv.exe
C:\WINNT\System32\svchost.exe
C:\PROGRA~1\TRENDM~1\INTERN~2\PcCtlCom.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\Program Files\Spyware Doctor\sdhelp.exe
C:\WINNT\system32\stisvc.exe
C:\PROGRA~1\TRENDM~1\INTERN~2\Tmntsrv.exe
C:\PROGRA~1\TRENDM~1\INTERN~2\tmproxy.exe
C:\WINNT\System32\wltrysvc.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\System32\bcmwltry.exe
C:\WINNT\Explorer.EXE
C:\PROGRA~1\TRENDM~1\INTERN~2\TmPfw.exe
C:\WINNT\system32\pctspk.exe
C:\WINNT\system32\hkcmd.exe
C:\Program Files\DELL\AccessDirect\dadapp.exe
C:\Program Files\CD-Eject Launcher V1\CDEJECT.EXE
C:\Program Files\Microsoft Hardware\Keyboard\type32.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe
C:\Program Files\Trend Micro\Internet Security 2005\pccguide.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\CCWasher\washer.exe
C:\Program Files\SpeedTouch\Dr SpeedTouch\drst.exe
C:\WINNT\system32\winzrs32.exe
C:\wanadoo\wanadooconnectionkit\atdialler1.exe
C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
C:\Program Files\Nikon\NkView6\NkvMon.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Microsoft Office\Office\1033\msoffice.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\Program Files\Spyware Doctor\swdoctor.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\Internet Security 2005\pccmain.exe
C:\Documents and Settings\Norman E Haighton\Desktop\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://www.microsoft.com/isapi/redir.dll?prd=ie&pver=6&ar=msnhomeR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar =
http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearchR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page =
http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearchR0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
http://www.wanadoo.co.ukR1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://www.microsoft.com/isapi/redir.dll?prd=ie&pver=6&ar=msnhomeR1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =
http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearchR1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =
http://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearchR0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =
http://www.microsoft.com/isapi/redir.dll?prd={SUB_PRD}&clcid={SUB_CLSID}&pver={SUB_PVER}&ar=homeR0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
http://www.google.com/ieR1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) =
http://home.microsoft.com/access/autosearch.asp?p=%sR1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Wanadoo
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O3 - Toolbar: SpoofStick - {4D46ED77-1429-4CF6-8F63-C84B5D710BAF} - C:\Program Files\CoreStreet\SpoofStick\SpoofStick.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\system32\msdxm.ocx
O3 - Toolbar: Wanadoo - {8B68564D-53FD-4293-B80C-993A9F3988EE} - C:\PROGRA~1\Wanadoo\WSBar\WSBar.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINNT\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINNT\system32\hkcmd.exe
O4 - HKLM\..\Run: [DadApp] C:\Program Files\DELL\AccessDirect\dadapp.exe
O4 - HKLM\..\Run: [CD-Eject Launcher V1] "C:\Program Files\CD-Eject Launcher V1\CDEJECT.EXE"
O4 - HKLM\..\Run: [IntelliType] "C:\Program Files\Microsoft Hardware\Keyboard\type32.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Thomson\SpeedTouch USB\Dragdiag.exe" /icon
O4 - HKLM\..\Run: [pccguide.exe] "C:\Program Files\Trend Micro\Internet Security 2005\pccguide.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [ControlDiskTsk] winzrs32.exe
O4 - HKLM\..\RunServicesOnce: [washindex] C:\Program Files\CCWasher\washidx.exe "Norman E Haighton"
O4 - HKCU\..\Run: [Washer] C:\Program Files\CCWasher\washer.exe /0
O4 - HKCU\..\Run: [STManager] "C:\Program Files\SpeedTouch\Dr SpeedTouch\drst.exe" -b
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\swdoctor.exe" /Q
O4 - HKCU\..\Run: [ControlDiskTsk] winzrs32.exe
O4 - HKCU\..\RunServicesOnce: [washindex] C:\Program Files\CCWasher\washidx.exe
O4 - Global Startup: EPSON Status Monitor 3 Environment Check 2.lnk = C:\WINNT\SYSTEM32\SPOOL\DRIVERS\W32X86\3\E_SRCV02.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Billminder.lnk = C:\quickenw\BILLMIND.EXE
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Wanadoo Connection Kit.lnk = C:\wanadoo\wanadooconnectionkit\atdialler1.exe
O4 - Global Startup: NkbMonitor.exe.lnk = C:\Program Files\Nikon\PictureProject\NkbMonitor.exe
O4 - Global Startup: NkvMon.exe.lnk = C:\Program Files\Nikon\NkView6\NkvMon.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Search -
http://bar.mywebsearch.com/menusearch.html?p=zuzeb004YYGB_undefinedO8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: Search with Wanadoo - res://C:\PROGRA~1\Wanadoo\WSBar\WSBar.dll/VSearch.htm
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINNT\web\related.htm
O10 - Unknown file in Winsock LSP: c:\program files\trackzapper.com\tz spyware-remover\apptoport.dll
O10 - Unknown file in Winsock LSP: c:\program files\trackzapper.com\tz spyware-remover\apptoport.dll
O10 - Unknown file in Winsock LSP: c:\program files\trackzapper.com\tz spyware-remover\apptoport.dll
O10 - Unknown file in Winsock LSP: c:\program files\trackzapper.com\tz spyware-remover\apptoport.dll
O10 - Unknown file in Winsock LSP: c:\program files\trackzapper.com\tz spyware-remover\apptoport.dll
O10 - Unknown file in Winsock LSP: c:\program files\trackzapper.com\tz spyware-remover\apptoport.dll
O10 - Unknown file in Winsock LSP: c:\program files\trackzapper.com\tz spyware-remover\apptoport.dll
O10 - Unknown file in Winsock LSP: c:\program files\trackzapper.com\tz spyware-remover\apptoport.dll
O10 - Unknown file in Winsock LSP: c:\program files\trackzapper.com\tz spyware-remover\apptoport.dll
O10 - Unknown file in Winsock LSP: c:\program files\trackzapper.com\tz spyware-remover\apptoport.dll
O10 - Unknown file in Winsock LSP: c:\program files\trackzapper.com\tz spyware-remover\apptoport.dll
O10 - Unknown file in Winsock LSP: c:\program files\trackzapper.com\tz spyware-remover\apptoport.dll
O10 - Unknown file in Winsock LSP: c:\program files\trackzapper.com\tz spyware-remover\apptoport.dll
O10 - Unknown file in Winsock LSP: c:\program files\trackzapper.com\tz spyware-remover\apptoport.dll
O10 - Unknown file in Winsock LSP: c:\program files\trackzapper.com\tz spyware-remover\apptoport.dll
O10 - Unknown file in Winsock LSP: c:\program files\trackzapper.com\tz spyware-remover\apptoport.dll
O10 - Unknown file in Winsock LSP: c:\program files\trackzapper.com\tz spyware-remover\apptoport.dll
O10 - Unknown file in Winsock LSP: c:\program files\trackzapper.com\tz spyware-remover\apptoport.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.wanadoo.co.uk/
O16 - DPF: {15589FA1-C456-11CE-BF01-00AA0055595A} -
https://www.wanadoo.co.uk/time/anytimereg_dialer/dialer/dialers/sd0101_5.exeO16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) -
http://go.microsoft.com/fwlink/?linkid=48835O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} -
http://ak.imgfarm.com/images/nocache/funwebproducts/ei/MyFunCardsFWBInitialSetup1.0.0.15.cabO16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) -
http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1128105410093O17 - HKLM\System\CCS\Services\Tcpip\..\{A01D7901-16E4-4D99-A75C-C2DF0B55157A}: NameServer = 195.92.195.94 195.92.195.95
O20 - Winlogon Notify: igfxcui - C:\WINNT\SYSTEM32\igfxsrvc.dll
O23 - Service: Crypkey License - Kenonic Controls Ltd. - C:\WINNT\SYSTEM32\crypserv.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: Trend Micro Central Control Component (PcCtlCom) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~2\PcCtlCom.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINNT\system32\HPZipm12.exe
O23 - Service: PC Tools Spyware Doctor (SDhelper) - PC Tools Research Pty Ltd - C:\Program Files\Spyware Doctor\sdhelp.exe
O23 - Service: Trend Micro Real-time Service (Tmntsrv) - Trend Micro Incorporated. - C:\PROGRA~1\TRENDM~1\INTERN~2\Tmntsrv.exe
O23 - Service: Trend Micro Personal Firewall (TmPfw) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~2\TmPfw.exe
O23 - Service: Trend Micro Proxy Service (tmproxy) - Trend Micro Inc. - C:\PROGRA~1\TRENDM~1\INTERN~2\tmproxy.exe
O23 - Service: WLTRYSVC - Unknown owner - C:\WINNT\System32\wltrysvc.exe