Howdy, orican
You do have a virus. And don't fix/delete that toolbar, its okay to keep.
Run HijackThis, and press "Do a System Scan Only".
1. When the scan is complete place a check mark next to the following entries:
O4 - HKLM\..\Run: [Microsoft Layer Services] Msn32e.exe
O4 - HKLM\..\RunServices: [Microsoft Layer Services] Msn32e.exe
2. After checking these items CLOSE ALL open windows EXCEPT HijackThis and click "Fix Checked."
Download
KILLBOX, extract it to your desktop.
Open killbox.exe.
First
Click on Tools>Delete Temp Files
A box will open with a list of all user profiles.
Check the following boxes at a minimum for each profile by clicking on the drop down and checking the boxes that are enabled. Some will not apply and those boxes will not be available to check. Make sure you do this for all the profiles listed.
Temporary Internet Files
Temp Files
XP Prefetch
If you want to clean your cookies, history, and list of recent files run you may check those boxes as well.
Then,,
Check on the Button titled "Delete Selected Temp Files"
Exit by clicking the Button titled "Exit(Save Settings)"
Once back into the main killbox program.
Check the following boxes:
Delete on Reboot
Highlight all the entries in the quote box below and then Copy them.
C:\WINDOWS\system32\Msn32e.exe
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Then in killbox click File>>Paste from Clipboard
At this point the "All Files" button should be enabled so you can click it.
Click the "All Files" button.
Then click the Red X ...and for the confirmation message that will appear, you will need to click Yes
A second message will ask to Reboot now? you will need to click Yes to allow the reboot.
Note: Killbox will let you know if a file does not exist.
If you have any issues with this method you can copy and paste the lines one at a time into the killbox top box. Then click the "Single File" button. Then click the Red X ...and for the confirmation message that will appear, you will need to click Yes. A second message will ask to Reboot now? you will need to click No until the last one at which time you click yes to allow the reboot
Bitdefender Online Virus and Malware Scan[/color][/u][list=1]
- Click on I Agree[/color].
- A ActiveX warning box will appear, click on Install.
- Under Select What You Want To Check For Viruses.
- Please Check My Computer[/color] and Click Ok.
- Now Click On Click Here To Scan[/color]
- Next, Click on Click here to export the scan report[/color]
- Save it to your Desktop.
- In your next reply, please include the Bitdefender log and a fresh Hijackthis log.
[/list:o]
In your next reply, please include a fresh Hijackthis log and Bitdefender log. Thanks[/color]
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