[Dee 101]

Hi
I have had multiple realplay.exe in my task manager/processes and it took up most of my processing usage I have deleted realplayer and all assosiated files

also there is multiple svchost.exe in there is this normal?

I have done a hyjackthis log (bellow) if someone could be kind enough to check it out for me

Thanks in advance Dee x x x x x


P.s. I am quite a novice so please spell things out for me x x x x




Logfile of HijackThis v1.99.1
Scan saved at 10:44:32, on 27/11/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\ntl\ntl Netguard\fws.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\cisvc.exe
C:\Program Files\Common Files\Command Software\dvpapi.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Venturi2\Client\ventc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\VTTimer.exe
C:\WINDOWS\system32\rundll32.exe
C:\WINDOWS\vsnpstd.exe
C:\Program Files\ntl\ntl Netguard\RPS.exe
C:\Program Files\Lavasoft\Ad-aware 6\Ad-watch.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\taskmgr.exe
C:\WINDOWS\system32\cidaemon.exe
C:\Program Files\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
O2 - BHO: PopKill Class - {3C060EA2-E6A9-4E49-A530-D4657B8C449A} - C:\Program Files\ntl\ntl Netguard\pkR.dll
O2 - BHO: ZKBho Class - {56071E0D-C61B-11D3-B41C-00E02927A304} - C:\Program Files\ntl\ntl

Netguard\FBHR.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program

Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program

files\google\googletoolbar4.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\System32\PSDrvCheck.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [snpstd] C:\WINDOWS\vsnpstd.exe
O4 - HKLM\..\Run: [ntl Netguard] "C:\Program Files\ntl\ntl Netguard\RPS.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [Ad-watch] "C:\Program Files\Lavasoft\Ad-aware 6\Ad-watch.exe"
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\RunOnce: [IndexCleaner] "C:\Program Files\ntl\ntl Netguard\IdxClnR.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\RunOnce: [IndexCleaner] "C:\Program Files\ntl\ntl Netguard\IdxClnR.exe"
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar1.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program

files\google\GoogleToolbar1.dll/cmwordtrans.html
O8 - Extra context menu item: Add to &Windows Live Favorites - http://favorites.live.com/quickadd.aspx
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program

files\google\GoogleToolbar1.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel -

res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program

files\google\GoogleToolbar1.dll/cmtrans.html
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} -

C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} -

C:\WINDOWS\System32\shdocvw.dll
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} -

C:\WINDOWS\System32\shdocvw.dll
O16 - DPF: {03B39B10-9AB9-4DBB-8189-7F76E0CE5F3F} (FavImport Class) -

https://favorites.live.com/cab/ImportAx.cab?v=13,0,0831,02
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) -

http://www.kaspersky.com/kos/eng/partner/default/kavwebscan_unicode.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) -

http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
O16 - DPF: {55027008-315F-4F45-BBC3-8BE119764741} (Slide Image Uploader Control) -

http://www.slide.com/uploader/SlideImageUploader.cab
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} -

http://software-dl.real.com/093e7eb278cf8235da22/netzip/RdxIE601.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) -

http://cdn.scan.safety.live.com/resource/download/scanner/wlscbase8460.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) -

http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1110389736395
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) -

http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1161267845671
O16 - DPF: {7F8C8173-AD80-4807-AA75-5672F22B4582} (ICSScanner Class) -

http://download.zonelabs.com/bin/promotions/spywaredetector/ICSScanner37380.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) -

http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {CE3409C4-9E26-4F8E-83E4-778498F9E7B4} (PB_Uploader Class) -

http://static.photobox.co.uk/sg/common/uploader.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) -

http://chat.msn.com/controls/msnchat45.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} -

C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} -

C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: DvpApi (dvpapi) - Command Software Systems, Inc. - C:\Program Files\Common Files\Command

Software\dvpapi.exe
O23 - Service: Radialpoint Service (FWS) - Radialpoint Inc. - C:\Program Files\ntl\ntl Netguard\fws.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company -

C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: SoundMAX Agent Service (SoundMAX Agent Service (default)) - Analog Devices, Inc. - C:\Program

Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Venturi2 Client (Venturi2) - Fourelle Systems, Inc - C:\Program Files\Venturi2\Client\ventc.exe

[HJT Analyzer]

Hello, visitor!

The Hijack This log analyzer has analyzed your log. Please take a closer look on the results.

Your log does not indicate any spyware or virus infection. However, there are some entries that you might want to fix. Please follow the steps below.

The following entries are not malicious, but some of them are not used anymore. You may use HijackThis to fix a few of them. However, please keep in mind that some of the entries marked as Questionable or Not Needed are fully legitimate and might be required by installed software to work properly, while some others might be related to certain parasites. It is up to you to decide whether you need any of them, or not.
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar1.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar1.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} -
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} -
O9 - Extra ''Tools'' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} -
O16 - DPF: {03B39B10-9AB9-4DBB-8189-7F76E0CE5F3F} (FavImport Class) -
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) -
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) -
O16 - DPF: {55027008-315F-4F45-BBC3-8BE119764741} (Slide Image Uploader Control) -
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} -
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) -
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) -
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) -
O16 - DPF: {7F8C8173-AD80-4807-AA75-5672F22B4582} (ICSScanner Class) -
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) -
O16 - DPF: {CE3409C4-9E26-4F8E-83E4-778498F9E7B4} (PB_Uploader Class) -
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) -
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} -
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} -


The following files and Windows registry entries are marked as "unknown". Currently, the HijackThis Log Analyzer cannot provide required information on these items. The files and entries in the list below can be both malicious and fully legitimate. Because of this, please do not take any action! Wait for the forum responders or other forum users to provide you with necessary details and further instructions.
C:\Program Files\ntl\ntl Netguard\fws.exe
C:\Program Files\Common Files\Command Software\dvpapi.exe
C:\Program Files\Venturi2\Client\ventc.exe
C:\Program Files\ntl\ntl Netguard\RPS.exe
O2 - BHO: ZKBho Class - {56071E0D-C61B-11D3-B41C-00E02927A304} - C:\Program Files\ntl\ntl
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O4 - HKLM\..\Run: [ntl Netguard] "C:\Program Files\ntl\ntl Netguard\RPS.exe"
O4 - HKLM\..\RunOnce: [IndexCleaner] "C:\Program Files\ntl\ntl Netguard\IdxClnR.exe"
O23 - Service: Radialpoint Service (FWS) - Radialpoint Inc. - C:\Program Files\ntl\ntl Netguard\fws.exe
O23 - Service: Venturi2 Client (Venturi2) - Fourelle Systems, Inc - C:\Program Files\Venturi2\Client\ventc.exe

If you want to see more detailed analysis of your log, click here.

Thank you for using the 2-Spyware.com HijackThis log analyzer beta 2!

[GTO]

Hi Dee 101.

Your log looks clean to me, and your system does not seem to be infected.

The realplay.exe file is the main component of RealPlayer, a legitimate appliaction that plays streaming audio and video. Deleting this file corrupts the entire RealPlayer installation. You cannot use the program without re-installing it.

As for svchost.exe, it is normal to have multiple such processes running, unless they are not in your default system folder C:\WINDOWS\System32. Read more here.

Don't terminate this process! And don't delete the C:\WINDOWS\System32\svchost.exe executable!

[Dee 101]

Hi

Once again GTO you have helped me I really appriciate that thanks

Dee x x x x x