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SpyAxe Removed--Still Can't Access Internet





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jmpmstr01
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Post Post subject: SpyAxe Removed--Still Can't Access Internet Reply with quote
I spent over an hour last night manually removing SpyAxe from my home computer, but something is preventing me from accessing the internet and I suspect SpyAxe is still active somewhere. When I click on the Internet Explorer icon the hourglass icon appears briefly and then nothing else happens. Any suggestions on what I should do? Keep in mind I can't access the internet from the affected computer and I'm not very computer saavy although the guy walking me through the process last night is an MCSE. Thanks in advance.
Wed Dec 14, 2005 4:09 pm
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jmpmstr01
 
GTO



Joined: 15 Nov 2005
Posts: 1519
Post Post subject: Reply with quote
Hi, jmpmstr01. Welcome to 2-Spyware.com forums!

I need more details on your problem. It can be caused not only by SpyAxe, but also other parasites your system might be infected with. Please download the HijackThis program, run a scan and post a fresh log here.
Thu Dec 15, 2005 6:50 am
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jmpmstr01
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Post Post subject: Reply with quote
I'm at work now, but will try your suggestion tonight. I appreciate your reply and will let you know how things turn out.
Thu Dec 15, 2005 4:04 pm
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jmpmstr01
 
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