[berkleecomp]

whenever i open internet explorer, "needupdate.com" is automatically opened, telling me to download spyaxe, spytrooper, or spyguard to get rid of spyware. internet explorer will now no longer go to any other pages i type in. that is the only page that will open. any advice on how to fix this would be helpful. thanks.

[berkleecomp]

I followed Huggyboy's advice that I found in a different thread and it worked. In internet options, I disabled the add-on "HomepageBHO" and the problem stopped. It was good advice for anyone with the same problem. The only question I have now is how do I get rid of that add-on? I am very new to dealing with these problems and any advice would be helpful. Thanks.

[GTO]

To stop web browser redirection please follow these steps:

1. Launch Internet Explorer.
* Within it click on the Tools menu and then select the Manage Add-ons entry.
* This should open the add-on manager. Find the HomePageBHO add-on, select it with your mouse or keyboard and then check the Disable option located below. Press OK. This should disable the SpyAxe-related malicious add-on.

2. Now locate the services.dll file (it should be in your default system directory) and delete it. You should do this while in Safe Mode.

3. Make sure you don't have any running processes, files and registry keys related to SpyAxe. Please check SpyAxe manual removal instructions.