[TheGrandWazir]

Hello i have got myself infected with the Ultimate cleaner/fixer/defender i have tried countless programs to shift it but to no avail

Here is my log file if someone can help

Logfile of HijackThis v1.99.1
Scan saved at 09:05:32, on 15/06/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16473)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\DLink\Bluetooth Software\bin\btwdins.exe
C:\Program Files\iolo\Common\Lib\ioloDMVSvc.exe
C:\Program Files\iolo\System Mechanic 7\IoloSGCtrl.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINDOWS\System32\DLA\DLACTRLW.EXE
C:\Program Files\Conexant\AccessRunner ADSL\CnxDslTb.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\WINDOWS\system32\rundll32.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Documents and Settings\All Users\Application Data\ctqbgngx.exe
C:\Program Files\iolo\System Mechanic 7\SystemGuardAlerter.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\DLink\Bluetooth Software\BTTray.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\ZONELA~1\ZONEAL~1\MAILFR~1\mantispm.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\AcroRd32.exe
C:\PROGRA~1\MICROS~3\Office10\OUTLOOK.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Nick\Desktop\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.co.uk/ig/dell?hl=en&client=dell-usuk&channel=uk&ibd=4060911
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.co.uk/ig/dell?hl=en&client=dell-usuk&channel=uk&ibd=4060911
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: FlashFetcher - {16E8A050-74CE-43D5-8DC0-BADD7347B2DD} - C:\Program Files\GeoVid\FlashFetcher\FlashFetcher.dll
O2 - BHO: (no name) - {5ADF3862-9E2E-4ad3-86F7-4510E6550CD0} - C:\WINDOWS\system32\vfgnxmyk.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: (no name) - {8A61098D-612B-4EF2-943D-64E920684061} - C:\WINDOWS\system32\awtqono.dll (file missing)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Internet Security Class - {A75E294E-C047-4D29-B07E-37B792881BEF} - (no file)
O2 - BHO: (no name) - {B98A276B-EF92-4786-BF9A-63C07CF9E514} - C:\WINDOWS\system32\pmnnn.dll (file missing)
O2 - BHO: Windows Live Toolbar Helper - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O2 - BHO: EZSaveFlash - {F9E5F47A-45FD-450C-91DF-81C72E1FADB0} - C:\PROGRA~1\EZSAVE~1\EZSAVE~1.DLL
O3 - Toolbar: Windows Live Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\Windows Live Toolbar\msntb.dll
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
O4 - HKLM\..\Run: [CnxDslTaskBar] C:\Program Files\Conexant\AccessRunner ADSL\CnxDslTb.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKLM\..\Run: [ctqbgngx.exe] C:\Documents and Settings\All Users\Application Data\ctqbgngx.exe
O4 - HKLM\..\Run: [Secure] C:\WINDOWS\WindowsUpdates.exe
O4 - HKLM\..\Run: [SystemGuardAlerter] C:\Program Files\iolo\System Mechanic 7\SystemGuardAlerter.exe
O4 - HKLM\..\Run: [GPLv3] rundll32.exe "C:\WINDOWS\system32\ylwtdrfq.dll",realset
O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\Lib\NMBgMonitor.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: BTTray.lnk = ?
O8 - Extra context menu item: &Windows Live Search - res://C:\Program Files\Windows Live Toolbar\msntb.dll/search.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Open in new background tab - res://C:\Program Files\Windows Live Toolbar\Components\en-gb\msntabres.dll.mui/229?80dd51bb6cbb4309a386aadfe46dd89d
O8 - Extra context menu item: Open in new foreground tab - res://C:\Program Files\Windows Live Toolbar\Components\en-gb\msntabres.dll.mui/230?80dd51bb6cbb4309a386aadfe46dd89d
O8 - Extra context menu item: Send To &Bluetooth - C:\Program Files\DLink\Bluetooth Software\btsendto_ie_ctx.htm
O9 - Extra button: FlashFetcher - {07174FC7-B4C1-4643-9C03-B4D2148EB057} - C:\Program Files\GeoVid\FlashFetcher\FlashFetcher.dll
O9 - Extra 'Tools' menuitem: FlashFetcher - {07174FC7-B4C1-4643-9C03-B4D2148EB057} - C:\Program Files\GeoVid\FlashFetcher\FlashFetcher.dll
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
O9 - Extra button: Flash - {5699BDDB-A771-4E54-ACBB-BE86921D7892} - C:\PROGRA~1\EZSAVE~1\EZSAVE~1.DLL
O9 - Extra button: Littlewoods Casino - {BAA37C20-5000-11DB-B0DE-0800200C9A66} - C:\Documents and Settings\Nick\Desktop\Littlewoods Casino.lnk (file missing)
O9 - Extra 'Tools' menuitem: Littlewoods Casino - {BAA37C20-5000-11DB-B0DE-0800200C9A66} - C:\Documents and Settings\Nick\Desktop\Littlewoods Casino.lnk (file missing)
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\DLink\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\DLink\Bluetooth Software\btsendto_ie.htm
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Movies Extractor Scout - {F1F1ED88-B580-4A87-BD76-0A03B2AA40CD} - C:\Program Files\Movies Extractor Scout\flashextract.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab50997.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{CEC0797A-CB18-4501-AC0E-4968A0E02483}: NameServer = 62.241.163.200 62.241.162.201
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: awtqono - awtqono.dll (file missing)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: winmyy32 - winmyy32.dll (file missing)
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: Bluetooth Service (btwdins) - WIDCOMM, Inc. - C:\Program Files\DLink\Bluetooth Software\bin\btwdins.exe
O23 - Service: DomainService - Unknown owner - C:\WINDOWS\system32\krtoxens.exe (file missing)
O23 - Service: iolo DMV Service (ioloDMV) - Unknown owner - C:\Program Files\iolo\Common\Lib\ioloDMVSvc.exe
O23 - Service: iolo System Guard (IOLO_SRV) - Unknown owner - C:\Program Files\iolo\System Mechanic 7\IoloSGCtrl.exe
O23 - Service: NBService - Nero AG - C:\Program Files\Nero\Nero 7\Nero BackItUp\NBService.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe

Many Thanks

[GTO]

Hello TheGrandWazir. Welcome to the 2-Spyware.com forums!

Please follow these steps:

1. Download Pocket KillBox or KillBox utility.

2. Use HijackThis to fix the following entries:
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: (no name) - {5ADF3862-9E2E-4ad3-86F7-4510E6550CD0} - C:\WINDOWS\system32\vfgnxmyk.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: (no name) - {8A61098D-612B-4EF2-943D-64E920684061} - C:\WINDOWS\system32\awtqono.dll (file missing)
O2 - BHO: Internet Security Class - {A75E294E-C047-4D29-B07E-37B792881BEF} - (no file)
O2 - BHO: (no name) - {B98A276B-EF92-4786-BF9A-63C07CF9E514} - C:\WINDOWS\system32\pmnnn.dll (file missing)
O4 - HKLM\..\Run: [ctqbgngx.exe] C:\Documents and Settings\All Users\Application Data\ctqbgngx.exe
O4 - HKLM\..\Run: [Secure] C:\WINDOWS\WindowsUpdates.exe
O4 - HKLM\..\Run: [GPLv3] rundll32.exe "C:\WINDOWS\system32\ylwtdrfq.dll",realset
O9 - Extra button: Littlewoods Casino - {BAA37C20-5000-11DB-B0DE-0800200C9A66} - C:\Documents and Settings\Nick\Desktop\Littlewoods Casino.lnk (file missing)
O9 - Extra 'Tools' menuitem: Littlewoods Casino - {BAA37C20-5000-11DB-B0DE-0800200C9A66} - C:\Documents and Settings\Nick\Desktop\Littlewoods Casino.lnk (file missing)
O20 - Winlogon Notify: awtqono - awtqono.dll (file missing)
O20 - Winlogon Notify: winmyy32 - winmyy32.dll (file missing)
O23 - Service: DomainService - Unknown owner - C:\WINDOWS\system32\krtoxens.exe (file missing)

3. Now restart your system in Safe Mode. This step is very important!

4. Once in Safe Mode, use either Pocket KillBox or KillBox to delete the following files:
C:\WINDOWS\WindowsUpdates.exe
C:\WINDOWS\system32\vfgnxmyk.dll
C:\WINDOWS\system32\ylwtdrfq.dll
C:\Documents and Settings\All Users\Application Data\ctqbgngx.exe

5. Restart your computer. Download and run the CCleaner program.

6. After you get done, run new HijackThis scan and post a fresh log here.