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siarias_



Joined: 21 Aug 2009
Posts: 3

Post Post subject: Windows Antivirus Pro??? Reply with quote

[b] Help I need help my computer started acting weird and some pop up about windows anti pro came up OUT OF NO WHERE it wont let me do anything I downloaded spyware doctor but, It wont even let me open it! I need SOME HELP on trying to get this Program out of the computer, It says something about Viruses and It keeps coming up Can SOMEONE HELP ive downloaded programs to try to get this program off of my computer but it is not working Sad It wont let me do anything! I tried everything someone please HELP MEE Crying or Very sad [/b]
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Help PLz
Sat Aug 22, 2009 1:39 pm
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rodi
Site Admin


Joined: 23 Jun 2009
Posts: 128

Post Post subject: Reply with quote

Open Task manager or download Process Explorer
http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx

Rename Procexp.exe to iexplore.exe and run the program. Find and terminate the following processes::

Windows Antivirus Pro.exe
svchast.exe

Now rename Spyware Doctor and run it again.
Sun Aug 23, 2009 11:11 am
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siarias_



Joined: 21 Aug 2009
Posts: 3

Post Post subject: okay Reply with quote

Um....I only found one svchast.exe In my Task manger but it still will not let me download Spyware Doctor A box comes up and it has C:WINDOWS\System32\desot.exe comes up and stops me Crying or Very sad from opening it Any other ways? It stopps Everything And I cant find it in my task manager
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Sun Aug 23, 2009 12:09 pm
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siarias_



Joined: 21 Aug 2009
Posts: 3

Post Post subject: Okay Reply with quote

I found the Desort.exe and deleted it what now i cant open any exe programs Question
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Sun Aug 23, 2009 1:49 pm
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rodi
Site Admin


Joined: 23 Jun 2009
Posts: 128

Post Post subject: Reply with quote

OK, reboot your PC. Then download ComboFix from http://www.forospyware.com/sUBs/ComboFix.exe

IMPORTANT! Rename ComboFix.exe to Combo-Fix.exe before saving it onto your computer.

Run Combo-Fix.exe and follow the prompts.
Sun Aug 23, 2009 2:06 pm
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