Trouble Removing Spyware Strike 2.5

mstrong25 · Joined: 10 Mar 2006 Posts: 4

After several attempts on my own using a hijackthis tutorial to remove spyware strike, it simply keeps coming back. I'd appreciate any help. Thanks.

Logfile of HijackThis v1.99.1
Scan saved at 5:34:57 PM, on 3/9/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\nvctrl.exe
C:\WINDOWS\system32\mssearchnet.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Java\jre1.5.0_05\bin\jusched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Digital Media Reader\shwiconem.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\WINDOWS\zHotkey.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
c:\jetsuite\jsdaemon.exe
c:\progra~1\mcafee\mcafee antispyware\massrv.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\ALCWZRD.EXE
c:\program files\mcafee.com\agent\mcdetect.exe
C:\WINDOWS\TPPALDR.EXE
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
C:\Program Files\Common Files\soft602\pdfSaver.exe
C:\Program Files\Evidence Eliminator\ee.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\progra~1\mcafee\MCAFEE~1\masalert.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\AOL\1127692545\ee\AOLHostManager.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\PDF\pdfSaver\pdfSaver3.exe
C:\Program Files\Common Files\AOL\1127692545\ee\AOLServiceHost.exe
C:\Program Files\BigFix\BigFix.exe
C:\jetsuite\DLLCMD32.EXE
C:\jetsuite\JETSTAT.EXE
C:\PROGRA~1\McAfee.com\Agent\mcupdui.exe
c:\program files\common files\aol\1127692545\ee\services\antiSpywareApp\ver2_0_7\AOLSP Scheduler.exe
C:\Program Files\Common Files\AOL\1127692545\ee\AOLServiceHost.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\iPod\bin\iPodService.exe
c:\jetsuite\JSFMAN.EXE
C:\WINDOWS\system32\svchost.exe
C:\DOCUME~1\Owner\LOCALS~1\Temp\Temporary Directory 2 for hijackthis[1].zip\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.gatewaybiz.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = \blank.htm
O2 - BHO: HomepageBHO - {4da4616d-7e6e-4fd9-a2d5-b6c535733e22} - C:\WINDOWS\system32\hp973E.tmp (file missing)
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll (file missing)
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: SecurityToolbar - {736b5468-bdad-41be-92d0-22ae2ddf7bcb} - C:\Program Files\Security Toolbar\Security Toolbar.dll (file missing)
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_05\bin\jusched.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [SunKistEM] C:\Program Files\Digital Media Reader\shwiconem.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] c:\PROGRA~1\mcafee.com\agent\mcupdate.exe
O4 - HKLM\..\Run: [CHotkey] zHotkey.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAudPropShortcut.exe
O4 - HKLM\..\Run: [Mixersel] C:\Program Files\Realtek\InstallShield\mixersel.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AlcWzrd] ALCWZRD.EXE
O4 - HKLM\..\Run: [Pure Networks Port Magic] "C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" -Run
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [TPP Auto Loader] C:\WINDOWS\TPPALDR.EXE
O4 - HKLM\..\Run: [AOLDialer] C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common Files\AOL\1127692545\ee\AOLHostManager.exe
O4 - HKLM\..\Run: [602PC SUITE PDF Saver] "C:\Program Files\Common Files\soft602\pdfSaver.exe"
O4 - HKLM\..\Run: [Recguard] %WINDIR%\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [Evidence Eliminator] C:\Program Files\Evidence Eliminator\ee.exe /m
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [_AntiSpyware] c:\progra~1\mcafee\MCAFEE~1\masalert.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\RunOnce: [OOBEDDDemise] cmd /x /c erase C:\WINDOWS\System32\oobe\msoobe.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [pdfSaver3] "c:\Program Files\PDF\pdfSaver\pdfSaver3.exe"
O4 - HKCU\..\Run: [updateMgr] C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_5 -reboot 1
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe
O4 - Global Startup: DllCmd32.lnk = C:\jetsuite\DLLCMD32.EXE
O4 - Global Startup: HP LaserJet 3100 Status.lnk = C:\jetsuite\JETSTAT.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_05\bin\npjpi150_05.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_05\bin\npjpi150_05.dll
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll (file missing)
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.aol.com
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,101/mcinsctl.cab
O16 - DPF: {9A57B18E-2F5D-11D5-8997-00104BD12D94} (compid Class) - https://support.gateway.com/support/serialharvest/gwCID.CAB
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/shared/mcgdmgr/1,0,0,26/mcgdmgr.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: ISSvc (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: jsdaemon - JetFax, Inc. - c:\jetsuite\jsdaemon.exe
O23 - Service: McAfee AntiSpyware Service - McAfee, Inc. - c:\progra~1\mcafee\mcafee antispyware\massrv.exe
O23 - Service: McAfee WSC Integration (McDetect.exe) - McAfee, Inc - c:\program files\mcafee.com\agent\mcdetect.exe
O23 - Service: McAfee Task Scheduler (McTskshd.exe) - McAfee, Inc - c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

1972vet · Joined: 09 Mar 2006 Posts: 47

Download smitRem.exe and save the file to your desktop.
If you cannot access that link, here are alternate links:
smitRem.exe
smitRem.exe
Double click on the file to extract it to its own folder on the desktop.

Place a shortcut to Panda ActiveScan on your desktop.

Please download Ewido Anti-Malware trial version.
Install Ewido Anti-Malware
When installing, under "Additional Options" uncheck "Install background guard" and "Install scan via context menu".
Launch Ewido, there should be an icon on your desktop double-click it.
The program will now go to the main screen
You will need to update Ewido to the latest definition files.
On the left hand side of the main screen click update
Then click on Start Update
The update will start and a progress bar will show the updates being installed.
If you are having problems with the updater, you can use this link to manually update Ewido.
Ewido manual updates. Do NOT run a scan yet.

If you have not already installed Ad-Aware SE 1.06, follow these download and setup instructions, otherwise, check for updates:
Please download Ad-Aware SE Personal and install it. If you already have Ad-Aware SE, please configure it as indicated below. If you have a previous version of Ad-Aware, please uninstall your current version and install the newest version SE 1.06.
1) Run Ad-Aware, and click Check for updates now.
2) Select Configurations (click the Gear wheel at the top) as follows:General Button > Safety & Settings: Check (Green) all three.
Tweak Button > Cleaning Engine > UNcheck "Always try to unload modules before deletion".
Don't run it yet!
Exit Ad-aware.

Next, please reboot your computer in SafeMode by doing the following:
Restart your computer
After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
Instead of Windows loading as normal, a menu should appear
Select the first option, to run Windows in Safe Mode.

==================================================
Run HijackThis, and press "Scan". When the scan is complete place a check mark next to the following entries:

O2 - BHO: HomepageBHO - {4da4616d-7e6e-4fd9-a2d5-b6c535733e22} - C:\WINDOWS\system32\hp973E.tmp (file missing)
O3 - Toolbar: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\Program Files\AOL Toolbar\toolbar.dll (file missing)
O3 - Toolbar: SecurityToolbar - {736b5468-bdad-41be-92d0-22ae2ddf7bcb} - C:\Program Files\Security Toolbar\Security Toolbar.dll (file missing)
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k

After checking these items CLOSE ALL open windows EXCEPT HijackThis and click "Fix Checked."
===================================================
Close Hijackthis.

Then search for and DELETE the following file(s)/folder(s) in Red IF STILL PRESENT:
C:\WINDOWS\system32\nvctrl.exe
C:\WINDOWS\system32\mssearchnet.exe

Open the smitRem folder, then double click the RunThis.bat file to start the tool. Follow the prompts on screen.
Wait for the tool to complete and disk cleanup to finish.

The tool will create a log named smitfiles.txt in the root of your drive, eg; Local Disk C: or partition where your operating system is installed. Please post that log along with all others requested in your next reply.

Open Ad-aware and do a full scan. Remove all it finds.

Run Ewido:
Then select "Settings"
Under the bottom section "What to Scan?" make sure "Scan every file" is checked.
Select "OK" and you will return to scanning options.
Click on Complete System Scan and the scan will begin.

This scan can take quite a while to run, so please be patient .
While the scan is in progress, you will be prompted to clean the first infected file it finds.
Choose Clean.
Then put a check next to 'Perform action on all infections' . Doing this, enables the scan to proceed automatically until its completion. Click OK

When the scan finishes, click on "Save Report". This will create a text file. Make sure you know where to find this file again. The best place to save it would probably be your Desktop.

Close Ewido

Next go to Control Panel click Display > Desktop > Customize Desktop > Web > Uncheck "Security Info" or "Desktop Uninstall" if present.

Reboot back into Windows and click the Panda ActiveScan shortcut.
- Once you are on the Panda site click the Scan your PC button
- A new window will open...click the Check Now button
- Enter your Country
- Enter your State/Province
- Enter your e-mail address and click send
- Select either Home User or Company
- Click the big Scan Now button
- If it wants to install an ActiveX component allow it
- It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
- When download is complete, click on Local Disks to start the scan
- When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location.
Post the contents of the Panda scan report, along with a new HijackThis Log, the contents of smitfiles.txt and the Ewido Log by using Post Reply.
Let us know if any problems persist.

** It could be possible, after reboot that the system is using the windows classic theme again.
To restore this and set it back to XP-theme, rightclick on your desktop > properties > tab Appearances and choose Windows XP style again under windows and buttons.
Click apply and OK

mstrong25 · Joined: 10 Mar 2006 Posts: 4

Well, I downloaded the programs and files that you proposed, however, in trying to reboot in to safe mode, I ran in to a completely different problem. As soon as my computer hit the agpCPQ.sys file during the boot, it froze up. Several tries availed nothing. I have researched this file and found that there are several others with the same problem, somehow related to SP2 or something. Basically, I can't run the rest of your procedure until I have a solution for this other problem.

1972vet · Joined: 09 Mar 2006 Posts: 47

Copy the text below, between the lines, and save it to Notepad. Save the file as
Clean.bat
and save it to your Desktop.
------------------------------------------------------------------------------------------

del c:\*.tmp
del %temp%\*.tmp /f
del %windir%\prefetch\*.*
del %windir%\temp\*.* /f
del C:\documents and settings\*\local settings\temp\*.* /f
------------------------------------------------------------------------------------------
Double click the batch file you just saved on your Desktop. When complete, reboot the computer.
Run hijackthis again and click "Open the Misc. Tools Section".
Next to "Generate startup list log", put a check in the box next to "List also minor sections (full)".
Now, click the"Generate StartUpList Log" button. A Notepad text log will appear. Copy the contents
of that log and paste it back here in this thread.

mstrong25 · Joined: 10 Mar 2006 Posts: 4

StartupList report, 3/11/2006, 4:06:27 PM
StartupList version: 1.52.2
Started from : C:\DOCUME~1\Owner\LOCALS~1\Temp\Temporary Directory 3 for hijackthis.zip\HijackThis.EXE
Detected: Windows XP SP2 (WinNT 5.01.2600)
Detected: Internet Explorer v6.00 SP2 (6.00.2900.2180)
* Using default options
* Showing rarely important sections
==================================================

Running processes:

C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Norton Internet Security\ISSVC.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\nvctrl.exe
C:\WINDOWS\system32\mssearchnet.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Java\jre1.5.0_05\bin\jusched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Digital Media Reader\shwiconem.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\WINDOWS\zHotkey.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
c:\jetsuite\jsdaemon.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\ALCWZRD.EXE
C:\WINDOWS\TPPALDR.EXE
C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
c:\progra~1\mcafee\mcafee antispyware\massrv.exe
C:\Program Files\Common Files\soft602\pdfSaver.exe
C:\Program Files\Evidence Eliminator\ee.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe
C:\progra~1\mcafee\MCAFEE~1\masalert.exe
C:\Program Files\Common Files\AOL\1127692545\ee\AOLHostManager.exe
C:\Program Files\Common Files\AOL\1127692545\ee\AOLServiceHost.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
c:\program files\mcafee.com\agent\mcdetect.exe
C:\Program Files\iTunes\iTunesHelper.exe
c:\PROGRA~1\mcafee.com\agent\mctskshd.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Messenger\msmsgs.exe
C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
C:\Program Files\PDF\pdfSaver\pdfSaver3.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
c:\program files\common files\aol\1127692545\ee\services\antiSpywareApp\ver2_0_7\AOLSP Scheduler.exe
C:\Program Files\Common Files\AOL\1127692545\ee\AOLServiceHost.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\Program Files\BigFix\BigFix.exe
C:\jetsuite\DLLCMD32.EXE
C:\jetsuite\JETSTAT.EXE
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
c:\jetsuite\JSFMAN.EXE
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\dllhost.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\McAfee.com\Agent\mcupdui.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\DOCUME~1\Owner\LOCALS~1\Temp\Temporary Directory 3 for hijackthis.zip\HijackThis.exe
C:\WINDOWS\system32\wuauclt.exe

--------------------------------------------------

Listing of startup folders:

Shell folders Common Startup:
[C:\Documents and Settings\All Users\Start Menu\Programs\Startup]
Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
BigFix.lnk = C:\Program Files\BigFix\BigFix.exe
DllCmd32.lnk = C:\jetsuite\DLLCMD32.EXE
HP LaserJet 3100 Status.lnk = C:\jetsuite\JETSTAT.EXE

--------------------------------------------------

Checking Windows NT UserInit:

[HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
UserInit = C:\WINDOWS\system32\userinit.exe,

--------------------------------------------------

Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\Run

ehTray = C:\WINDOWS\ehome\ehtray.exe
SunJavaUpdateSched = C:\Program Files\Java\jre1.5.0_05\bin\jusched.exe
ccApp = "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
SunKistEM = C:\Program Files\Digital Media Reader\shwiconem.exe
(Default) =
NeroFilterCheck = C:\WINDOWS\system32\NeroCheck.exe
MCAgentExe = c:\PROGRA~1\mcafee.com\agent\mcagent.exe
MCUpdateExe = C:\PROGRA~1\mcafee.com\agent\mcupdate.exe
CHotkey = zHotkey.exe
RemoteControl = "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
High Definition Audio Property Page Shortcut = HDAudPropShortcut.exe
Mixersel = C:\Program Files\Realtek\InstallShield\mixersel.exe
IgfxTray = C:\WINDOWS\system32\igfxtray.exe
HotKeysCmds = C:\WINDOWS\system32\hkcmd.exe
SoundMan = SOUNDMAN.EXE
AlcWzrd = ALCWZRD.EXE
Pure Networks Port Magic = "C:\PROGRA~1\PURENE~1\PORTMA~1\PortAOL.exe" -Run
Symantec NetDriver Monitor = C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
TPP Auto Loader = C:\WINDOWS\TPPALDR.EXE
AOLDialer = C:\Program Files\Common Files\AOL\ACS\AOLDial.exe
HostManager = C:\Program Files\Common Files\AOL\1127692545\ee\AOLHostManager.exe
pdfSaver3 =
602PC SUITE PDF Saver = "C:\Program Files\Common Files\soft602\pdfSaver.exe"
Evidence Eliminator = C:\Program Files\Evidence Eliminator\ee.exe /m
Adobe Photo Downloader = "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.0\Apps\apdproxy.exe"
_AntiSpyware = c:\progra~1\mcafee\MCAFEE~1\masalert.exe
TkBellExe = "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
iTunesHelper = "C:\Program Files\iTunes\iTunesHelper.exe"
QuickTime Task = "C:\Program Files\QuickTime\qttask.exe" -atboottime
SpywareStrike = C:\Program Files\SpywareStrike\SpywareStrike.exe /h

--------------------------------------------------

Autorun entries from Registry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Run

MSMSGS = "C:\Program Files\Messenger\msmsgs.exe" /background
pdfSaver3 = "c:\Program Files\PDF\pdfSaver\pdfSaver3.exe"
updateMgr = C:\Program Files\Adobe\Acrobat 7.0\Reader\AdobeUpdateManager.exe AcRdB7_0_5 -reboot 1

--------------------------------------------------

Enumerating Active Setup stub paths:
HKLM\Software\Microsoft\Active Setup\Installed Components
(* = disabled by HKCU twin)

[>{22d6f312-b0f6-11d0-94ab-0080c74c7e95}]
StubPath = C:\WINDOWS\inf\unregmp2.exe /ShowWMP

[>{26923b43-4d38-484f-9b9e-de460746276c}] *
StubPath = %systemroot%\system32\shmgrate.exe OCInstallUserConfigIE

[>{881dd1c5-3dcf-431b-b061-f3f88e8be88a}] *
StubPath = %systemroot%\system32\shmgrate.exe OCInstallUserConfigOE

[{2C7339CF-2B09-4501-B3F3-F3508C9228ED}] *
StubPath = %SystemRoot%\system32\regsvr32.exe /s /n /i:/UserInstall %SystemRoot%\system32\themeui.dll

[{44BBA840-CC51-11CF-AAFA-00AA00B6015C}] *
StubPath = "%ProgramFiles%\Outlook Express\setup50.exe" /APP:OE /CALLER:WINNT /user /install

[{7790769C-0471-11d2-AF11-00C04FA35D02}] *
StubPath = "%ProgramFiles%\Outlook Express\setup50.exe" /APP:WAB /CALLER:WINNT /user /install

[{89820200-ECBD-11cf-8B85-00AA005B4340}] *
StubPath = regsvr32.exe /s /n /i:U shell32.dll

[{89820200-ECBD-11cf-8B85-00AA005B4383}] *
StubPath = %SystemRoot%\system32\ie4uinit.exe

[{89B4C1CD-B018-4511-B0A1-5476DBF70820}] *
StubPath = C:\WINDOWS\system32\Rundll32.exe C:\WINDOWS\system32\mscories.dll,Install

--------------------------------------------------

Shell & screensaver key from C:\WINDOWS\SYSTEM.INI:

Shell=*INI section not found*
SCRNSAVE.EXE=*INI section not found*
drivers=*INI section not found*

Shell & screensaver key from Registry:

Shell=Explorer.exe
SCRNSAVE.EXE=C:\WINDOWS\system32\logon.scr
drivers=*Registry value not found*

Policies Shell key:

HKCU\..\Policies: Shell=*Registry key not found*
HKLM\..\Policies: Shell=*Registry value not found*

--------------------------------------------------

Checking for EXPLORER.EXE instances:

C:\WINDOWS\Explorer.exe: PRESENT!

C:\Explorer.exe: not present
C:\WINDOWS\Explorer\Explorer.exe: not present
C:\WINDOWS\System\Explorer.exe: not present
C:\WINDOWS\System32\Explorer.exe: not present
C:\WINDOWS\Command\Explorer.exe: not present
C:\WINDOWS\Fonts\Explorer.exe: not present

--------------------------------------------------

Checking for superhidden extensions:

.lnk: HIDDEN! (arrow overlay: yes)
.pif: HIDDEN! (arrow overlay: yes)
.exe: not hidden
.com: not hidden
.bat: not hidden
.hta: not hidden
.scr: not hidden
.shs: HIDDEN!
.shb: HIDDEN!
.vbs: not hidden
.vbe: not hidden
.wsh: not hidden
.scf: HIDDEN! (arrow overlay: NO!)
.url: HIDDEN! (arrow overlay: yes)
.js: not hidden
.jse: not hidden

--------------------------------------------------

Enumerating Browser Helper Objects:

(no name) - C:\WINDOWS\system32\hp8AFA.tmp - {4da4616d-7e6e-4fd9-a2d5-b6c535733e22}

--------------------------------------------------

Enumerating Task Scheduler jobs:

mcafee antispyware.job
Norton AntiVirus - Scan my computer - Owner.job
Symantec NetDetect.job

--------------------------------------------------

Enumerating Download Program Files:

[Windows Genuine Advantage Validation Tool]
InProcServer32 = C:\WINDOWS\system32\LegitCheckControl.DLL
CODEBASE = http://go.microsoft.com/fwlink/?linkid=39204

[McAfee.com Operating System Class]
InProcServer32 = C:\WINDOWS\system32\mcinsctl.dll
CODEBASE = http://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,101/mcinsctl.cab

[compid Class]
InProcServer32 = C:\WINDOWS\Downloaded Program Files\gwCID.dll
CODEBASE = https://support.gateway.com/support/serialharvest/gwCID.CAB

[DwnldGroupMgr Class]
InProcServer32 = C:\WINDOWS\system32\McGDMgr.dll
CODEBASE = http://download.mcafee.com/molbin/shared/mcgdmgr/1,0,0,26/mcgdmgr.cab

[Shockwave Flash Object]
InProcServer32 = C:\WINDOWS\system32\Macromed\Flash\Flash8.ocx
CODEBASE = http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab

--------------------------------------------------

Enumerating Windows NT/2000/XP services

AOL Connectivity Service: C:\PROGRA~1\COMMON~1\AOL\ACS\AOLacsd.exe (autostart)
Windows Audio: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
Computer Browser: %SystemRoot%\system32\svchost.exe -k netsvcs (autostart)
Symantec Event Manager: "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe" (autostart)
Symantec Network Proxy: "C:\Program Files\Common Files\Symantec Shared\ccProxy.exe" (autostart)
Symantec Settings Manager: "C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe" (autostart)
Cryptographic Services: %SystemRoot%\system32\svchost.exe -k netsvcs (autostart)
DCOM Server Process Launcher: %SystemRoot%\system32\svchost -k DcomLaunch (autostart)
DHCP Client: %SystemRoot%\system32\svchost.exe -k netsvcs (autostart)
Logical Disk Manager: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
DNS Client: %SystemRoot%\system32\svchost.exe -k NetworkService (autostart)
Media Center Receiver Service: C:\WINDOWS\eHome\ehRecvr.exe (autostart)
Media Center Scheduler Service: C:\WINDOWS\eHome\ehSched.exe (autostart)
Error Reporting Service: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
Event Log: %SystemRoot%\system32\services.exe (autostart)
ewido security suite control: C:\Program Files\ewido anti-malware\ewidoctrl.exe (autostart)
Help and Support: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
ISSvc: "C:\Program Files\Norton Internet Security\ISSVC.exe" (autostart)
jsdaemon: c:\jetsuite\jsdaemon.exe (autostart)
jsfax: system32\drivers\jsfax.sys (autostart)
jspclcap: system32\drivers\jspclcap.sys (autostart)
Server: %SystemRoot%\system32\svchost.exe -k netsvcs (autostart)
Workstation: %SystemRoot%\system32\svchost.exe -k netsvcs (autostart)
TCP/IP NetBIOS Helper: %SystemRoot%\system32\svchost.exe -k LocalService (autostart)
McAfee AntiSpyware Service: "c:\progra~1\mcafee\mcafee antispyware\massrv.exe" (autostart)
McAfee WSC Integration: c:\program files\mcafee.com\agent\mcdetect.exe (autostart)
McAfee Task Scheduler: c:\PROGRA~1\mcafee.com\agent\mctskshd.exe (autostart)
McAfee SecurityCenter Update Manager: C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe (autostart)
mdmxsdk: system32\DRIVERS\mdmxsdk.sys (autostart)
Norton AntiVirus Auto-Protect Service: "C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe" (autostart)
Plug and Play: %SystemRoot%\system32\services.exe (autostart)
IPSEC Services: %SystemRoot%\system32\lsass.exe (autostart)
PrismXL: C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS (autostart)
Protected Storage: %SystemRoot%\system32\lsass.exe (autostart)
Remote Registry: %SystemRoot%\system32\svchost.exe -k LocalService (autostart)
Remote Procedure Call (RPC): %SystemRoot%\system32\svchost -k rpcss (autostart)
Security Accounts Manager: %SystemRoot%\system32\lsass.exe (autostart)
ScriptBlocking Service: C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe (autostart)
Task Scheduler: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
Secondary Logon: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
System Event Notification: %SystemRoot%\system32\svchost.exe -k netsvcs (autostart)
Windows Firewall/Internet Connection Sharing (ICS): %SystemRoot%\system32\svchost.exe -k netsvcs (autostart)
Shell Hardware Detection: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
Symantec Network Drivers Service: "C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe" (autostart)
Symantec SPBBCSvc: "C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe" (autostart)
Print Spooler: %SystemRoot%\system32\spoolsv.exe (autostart)
System Restore Service: %SystemRoot%\system32\svchost.exe -k netsvcs (autostart)
SymWMI Service: "C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe" (autostart)
Themes: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
Distributed Link Tracking Client: %SystemRoot%\system32\svchost.exe -k netsvcs (autostart)
Windows Time: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)
WebClient: %SystemRoot%\system32\svchost.exe -k LocalService (autostart)
Windows Management Instrumentation: %systemroot%\system32\svchost.exe -k netsvcs (autostart)
Automatic Updates: %systemroot%\system32\svchost.exe -k netsvcs (autostart)
Wireless Zero Configuration: %SystemRoot%\System32\svchost.exe -k netsvcs (autostart)

--------------------------------------------------

Enumerating ShellServiceObjectDelayLoad items:

PostBootReminder: C:\WINDOWS\system32\SHELL32.dll
CDBurn: C:\WINDOWS\system32\SHELL32.dll
WebCheck: C:\WINDOWS\system32\webcheck.dll
SysTray: C:\WINDOWS\system32\stobject.dll

--------------------------------------------------
Autorun entries from Registry:
HKLM\Software\Microsoft\Windows\CurrentVersion\policies\Explorer\Run

wininet.dll =
nvctrl.exe = nvctrl.exe
kernel32.dll = C:\WINDOWS\system32\mssearchnet.exe

--------------------------------------------------

End of report, 15,866 bytes
Report generated in 0.203 seconds

Command line options:
/verbose - to add additional info on each section
/complete - to include empty sections and unsuspicious data
/full - to include several rarely-important sections
/force9x - to include Win9x-only startups even if running on WinNT
/forcent - to include WinNT-only startups even if running on Win9x
/forceall - to include all Win9x and WinNT startups, regardless of platform
/history - to list version history only

1972vet · Joined: 09 Mar 2006 Posts: 47

Your boot into safe mode is probably failing with the file after AGPCPQ.SYS, which would be the HAL. This problem typically indicates that the computer needs a different HAL. The only supported mechanism for changing the HAL is to reinstall Windows, but I'd try a repair install before I'd reinstall.

To perform a repair install, follow the instructions outline here:
http://www.michaelstevenstech.com/XPrepairinstall.htm

Post back your results and let us know if you are still having issues.

mstrong25 · Joined: 10 Mar 2006 Posts: 4

Well, thank you for all of the help that you offered. I found that a repair install was too time consuming and complex for me to handle. What I have opted to do is simply back up my files to another hard drive and reinstall windows. It will be simpler and hopefully solve both my safe mode and spyware problems at once. Thanks for all of the help, I really do appreciate it. If I have problems in the future, I definitely know where to come. Thanks Vet!