[gerankle]

I always get this pop-up from my taskbar showing that i have viruses and crap, and when i click it, it goes to spyware guard. I searched this site and forums and found nothing on how to remove it =\.

EDIT : its not only spyware guard that shows ups. I am getting pop-ups of random advertisements and each time i click the virus alert on the taskbar, it goes to random virus protection sites.

[GTO]

Hi, gerankle. Welcome to the 2-Spyware.com forums!

Please download the HijackThis program, run a system scan and post your log here.

[gerankle]

TY!

Scan saved at 5:46:58 AM, on 6/17/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\explorer.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\dcomcfg.exe
C:\WINDOWS\system32\atmclk.exe
C:\Program Files\Windows Media Player\wmplayer.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Stu\Desktop\Desktop Things\HijackThis.exe

O2 - BHO: Nothing - {686a161d-5bd1-4999-8832-6393f41e564c} - C:\WINDOWS\system32\hp110.tmp
O4 - HKLM\..\Run: [winupdates] C:\Program Files\winupdates\winupdates.exe /auto
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\System32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [BearShare] "C:\Program Files\BearShare\BearShare.exe" /pause
O4 - HKLM\..\RunOnce: [SpybotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1149960092514
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
O20 - Winlogon Notify: Zboard - C:\WINDOWS\SYSTEM32\Winlognotif.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe

I don't know what
C:\WINDOWS\system32\dcomcfg.exe
C:\WINDOWS\system32\atmclk.exe

are and i've tried to shut them off under task manager, but pop right back up. I went to system 32 and tried to delete them but said they were in use.

[GTO]

Hi, gerankle.

Please follow these steps:

1. Download the smitRem tool and unpack its files to a chosen folder.

2. Download Pocket KillBox or KillBox utility.

3. Use HijackThis to fix the following entries:
O2 - BHO: Nothing - {686a161d-5bd1-4999-8832-6393f41e564c} - C:\WINDOWS\system32\hp110.tmp
O4 - HKLM\..\Run: [winupdates] C:\Program Files\winupdates\winupdates.exe /auto
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)

4. Now restart your system in Safe Mode. This step is very important!

5. Once in Safe Mode, run the smitRem tool by executing the RunThis.bat file.

6. Then use either Pocket KillBox or KillBox to delete the following file:
C:\Program Files\winupdates\winupdates.exe

Also, delete the following directory:
C:\Program Files\winupdates

7. After you get done, restart your computer, run new HijackThis scan and post a fresh log here.

[gerankle]

when i try to run safemode, it shows it loading files it looks like and then it stops and doesnt do anything else.

[GTO]

Hi, gerankle.

Try going through the steps without restarting in Safe Mode.