[Julie]

Please Help I cant get this Red razespyware off my desktop



Logfile of HijackThis v1.99.1
Scan saved at 12:04:24 PM, on 11/25/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\WINDOWS\System32\fxredir.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe
C:\Program Files\Canon\MultiPASS4\MPSERVIC.EXE
C:\Program Files\Microsoft Office\Office\OSA.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\DOCUME~1\JULIE~1.HOM\LOCALS~1\Temp\Temporary Directory 2 for hijackthis.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://home.idl.net.au/moresearch.html
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.bigpond.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://home.idl.net.au
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by IDL Internet
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=proxy.idl.com.au:3128;ftp=proxy.idl.com.au:3128
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = accounts.idl.com.au
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [fxredir] C:\WINDOWS\System32\fxredir.exe
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKCU\..\Run: [BgMonitor_{79662E04-7C6C-4d9f-84C7-88D8A56B10AA}] "C:\Program Files\Common Files\Ahead\lib\NMBgMonitor.exe"
O4 - Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O4 - Startup: Microsoft Find Fast.lnk = C:\Program Files\Microsoft Office\Office\FINDFAST.EXE
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .pdf: C:\Program Files\Internet Explorer\PLUGINS\nppdf32.dll
O14 - IERESET.INF: START_PAGE_URL=http://home.idl.net.au
O16 - DPF: {2B323CD9-50E3-11D3-9466-00A0C9700498} (Yahoo! Audio Conferencing) - http://us.chat1.yimg.com/us.yimg.com/i/chat/applet/v45/yacscom.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.com//PhotoUpload/MsnPUpld.cab
O16 - DPF: {8C875948-9C60-4381-9248-0DF180542D53} - http://installs.hotbar.com/installs/hbtools/programs/hbtools.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {F00F4763-7355-4725-82F7-0DA94A256D46} (IncrediMail) - http://www5.incredimail.com/contents/setup/downloader/imloader.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{5AE4055E-E4AD-4F01-852A-8DCFBE87D1D8}: Domain = nsw.bigpond.net.au
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: MpService - Canon Inc - C:\Program Files\Canon\MultiPASS4\MPSERVIC.EXE

[GTO]

Hi, Julie. Welcome to 2-Spyware.com forums.

You shouldn't post HijackThis logs into this forum section. 2-Spyware.com forum has a strict structure and visitors should uphold it. Your log will be moved to the appropriate section.

[GTO]

Your HijackThis log seems to be clean. You only should fix this entry (it's not a spyware parasite):

O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)

It looks like you've checked your system with an anti-spyware program, as there are no traces of RazeSpyware in your log. To change your desktop background and get rid of the RazeSpyware advertisement please do the following:

1. Right-clik on the desktop and select the Properties option. This should open the Display Properties window.
2. Click on the Desktop tab and within the appeared screen click on Customize Desktop.
3. Another window should appear. Within it select the Web tab.
4. Now you should see the list of web pages. UNCHECK THEM ALL and delete everything except for My Current Home Page.
5. Apply changes. That's all.

[palermoj]

2-Spyware.com:

Truly appreciate the method to remove the razespyware web desktop. I thought that I had a virus or a worm on my computer, and I was searching for hours trying to solve this problem. Funny how simply the solution was. Thanks again!!

Joe

[Guest]

Nothing in there except homepage/

[GTO]

Reply to Guest:
If you cannot restore the wallpaper and above instructions didn't help, please start a new thread. Begin with describing your problem in more details. I'll try to help you.