I have been infected by crypto locker and have followed instructions to remove but each time I go into safe mode it asks for my password but then does not accept it. Is there any way round this?
How to uninstall Cryptolocker from my computer if I can’t get into Safe Mode?
woodyrj12, | Cryptolocker |
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Flash drive method:
1. Take another machine and use it to download FortectIntego; STOPzilla or Malwarebytes or other reputable anti-malware program.
2. Update the program and put into the USB drive or simple CD.
3. In the meanwhile, reboot your infected computer and stick USB drive in it.
4. Run a full system scan.
If this fails to work for you, try these options:
* Users infected with FBI group of viruses are allowed to access other accounts on their Windows systems. If one of such accounts has administrator rights, you should be capable to launch anti-malware program.
* Try to deny the Flash to make your ransomware stop function as intended. In order to disable the Flash, go to Macromedia support and select 'Deny': http://www.macromedia.com/support/documentation/en/flashplayer/help/help09.html. After doing that, run a full system scan with anti-malware program.
If this fails to work for you, feel free to contact us again!
Good Luck!
2spyware team