My computer is infected with the green.dot money pak/FBI virus. This has completely lock the entire system. It won’t let me start the computer in any of the safe modes available. I’ve douwnloaded spyhuter to a USB drive but when i start the computer in safe mode with dos prompt i still get the same lock screen i get on regular mode. Any ideas?
Need to fix my PC after FBI Green Dot Moneypak virus/FBI virus infiltration
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First of all, sorry for your virus. As all these ransomware parasites keep updating, it seems that you have been infected by a new version of FBI virus, which is much more sophisticated and stubborn when you try to remove it. However, if you are a PAID Spyhunter's customer, you should be capable to get a free assistance from professional technicians and finally have your virus removed for you. This feature is called ‘Spyware HelpDesk’ and you can find it in SpyHunter's window.
However, if you haven't purchased a program, try these options:
1) Access other accounts on your Windows system. If one of such accounts has administrator rights, you should be capable to launch anti-malware program.
2) Deny the Flash to make your ransomware virus stop function as intended. In order to disable the Flash, go to Macromedia support and select ‘Deny’: http://www.macromedia.com/support/documentation/en/flashplayer/help/help09.html. After doing that, run a full system scan with anti-malware program.
Manual removal of FBI virus:
1) Reboot you infected PC to ‘Safe mode with command prompt’ to disable FBI virus (this should be working with all versions of this threat)
2) Run Regedit
3) Search for WinLogon Entries and write down all the files that are not explorer.exe or blank. Replace them with explorer.exe.
4) Search the registry for these files you have written down and delete the registry keys referencing the files.
5) Reboot and run a full system scan with updated SpyHunter to remove remaining files.
If you need more details about FBI Gree Dot Moneypak Virus, read this post: FBI Green Dot Moneypak Virus removal guide.
2spyware team