Hi, i have had this hijacker for a few weeks and have tried many virus removal software, including microsoft essentials and spybot, to no avail. It works in two ways, one is that it will occasionally redirect my page from a page i have clicked to view to ‘www2.beinhome.com’ briefly before landing on ebay.co.uk (possibly because i use ebay a lot). And two is that more regularly it appears as two advertisements on the bottom left and right corners of my page, which i can click off if i want to. The ads are often for ‘ilivid’ download manager, or what appears to be google ads.
I have no idea how to get rid of this, i’ve tried microsoft security essentials, spybot, spyhunter, avast, avg, malwarebytes but none of them have removed it. It seems to slow down my browser and can result in me not being able to select links on the right or left corners even without the ads there.
Any help would be greatly appreciated.
This solution has been deemed correct by the post author
Sorry for your virus. However, we will do our best to help you.
First of all, go to the Programs List and uninstall all the programs that have been installed on that day when redirections on your computer started. Besides, uninstall anything what's connected to www2.beinhome.com, Click.Get-answers-fast.com and similar sites you are redirected to. For that, click ‘Start’ button -> Control Panel and open ‘Uninstall a program’ or ‘Add and remove programs’. Now select the programs you want to uninstall and click ‘Uninstall a program’ button.
Secondly, reset your search provider:
IE browser:
1) Open IE, go to ‘Tools’ → ‘Manage Add-ons’;
2) Select ‘Search Providers’ → choose ‘Bing’ search engine or ‘Google’ search engine and make it your default web search provider (Set as default);
3) Select ‘www2.beinhome.com’ and click ‘Remove’ to remove it;
4) Go to ‘Tools’ → ‘Internet Options’, select ‘General tab’ and click ‘Use default’ button or enter your own website, e.g. Google.com. Click OK to save the changes.
Google Chrome browser:
1) Click on ‘Customize and control’ Google Chrome icon, select ‘Settings’;
2) Choose ‘Basic Options’.
3) Change Google Chrome’s homepage to google.com or any other and click the ‘Manage search engines…’ button;
4) Select ‘Google’ from the list and make it your default search engine;
5) Select ‘www2.beinhome.com’ from the list remove it by clicking the “X” mark.
Mozilla Firefox browser:
1) Open Mozilla Firefox, click on the magnifier’s icon and select ‘Manage Search Engines….’;
2) Choose ‘www2.beinhome.com’ from the list and click ‘Remove’ and OK to save changes;
3) Go to ‘Tools’ → ‘Options’. Reset the startup homepage or change it to google.com under the ‘General tab’;
Thirdly, check the hosts file for malicious entries and additional steps from this guide: Google redirect: how to remove this virus
Feel free to contact us again to let us know about this virus.
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