ShopNav manual removal:
Kill processes:
adrsb.exe, srng.exe, srngutil.exe, svchost.exe, waladhpr.exe
Delete registry values:HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\kugoo
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\srng
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main\Search Bar=[site address]
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main\Search Page=[site address]
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main\Use Custom Search URL=0
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Main\Use Search Asst=[site address]
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Search\CustomizeSearch
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Search\Search Assistant=[site address]
HKEY_CURRENT_USER\Microsoft\Internet Explorer\Main\Search Bar=[site address]
HKEY_CURRENT_USER\Microsoft\Internet Explorer\Main\Search Page=[site address]
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Search\CustomizeSearch
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Search\Search Assistant=[site address]
HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchURL\provider=msn
HKEY_CURRENT_USER\Software\Microsoft\SearchAssistant\DefaultSearchURL=[site address]
HKEY_CURRENT_USER\Software\Srng
HKEY_LOCAL_MACHINE\SOFTAWRE\Kugoo
HKEY_LOCAL_MACHINE\SOFTWARE\Srng
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\PCID
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\SNHlprObj.SNHlprObj
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{14B3D246-6274-40B5-8D50-6C2ADE2AB29B}
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{CE7C3CEF-4B15-11D1-ABED-709549C10000}
HKEY_LOCAL_MACHINE\SOFTWARE\Classes\TypeLib\{CE7C3CE2-4B15-11D1-ABED-709549C10000}
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{14B3D246-6274-40B5-8D50-6C2ADE2AB29B}
HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{14B3D246-6274-40B5-8D50-6C2ADE2AB29B}
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\shnv
Unregister DLLs:iehelper.dll, iehelper02.dll, searchhook.dll, snhelper.dll
Delete files:adrsb.exe, srng.exe, srngutil.exe, svchost.exe, waladhpr.exe, iehelper.dll, iehelper02.dll, searchhook.dll, snhelper.dll, ieshnv.ini
Delete directories:C:\Program Files\Kugoo
C:\Program Files\Snrg
Misc:[site address] is an address of a web site on the 2020search.com or pop.popuptoast.com domain.
Exact file location:
adrsb.exe, svchost.exe, waladhpr.exe - C:\Windows or C:\Winnt
srng.exe, srngutil.exe, iehelper.dll, iehelper02.dll, searchhook.dll, snhelper.dll - C:\Program Files\Srng or C:\Program Files\Kugoo
ieshnv.ini - C:\Program Files
Comments from visitors:
1. spy blockers by Guest. 2005-05-06 12:05:00
~ thebigd18
It is extremely annoying to see shopnav keep popping up, time and time again, after successful removal. Yes, there should be extreme punishment, but rather than hanging, I think financial punishment and imprisonment would be more appropriate! I would claim that removing shop nav has cost me at least 4 hours of my life and would like to see if anyone would like to start a class action lawsuit against the shitheads who do this to us!
Use "Adaware". It is free and very good!
Then I tried a search using address bar where URL link is. I typed in " toy collecting " the address bar & clicked enter key, and I got the "cannot find" page. Before I would get the Shopnav search engine. So Now What?????
I went to Microsoft.com and searched for an answer to repair my Internet Explorer 6 Service Pack 1. And I found it at this link. " http://support.microsoft.com/default.aspx?scid=kb;en-us;318378 ".
I scrolled down the page to " Windows XP and Windows XP SP1: Edit the registry and install Internet Explorer 6 ". When you are modifying your registry, be SURE TO FOLLOW exact instructions....
If this works. I will come right back and post.
Tks for this site
CJSmall
Indiana
:)
Link to download is up at the top of this page, etc:
ShopNav automatic removal:
download removal software
Yeah I hate this ShopNav. Pretty pointless software..
Below is part of the instructions I do not really totally understand....
Next, open a DOS command prompt window (from Start->Programs->Accessories) and enter the following commands, for the IE variant:
cd "%WinDir%System"
regsvr32 /u "Program FilesSrngSearchHook.dll"
regsvr32 /u "Program FilesSrngIEHelper.dll"
Or for the SN variant:
cd "%WinDir%System"
regsvr32 /u "Program FilesSrngSNHelper.dll"
Just copy/paste this link
http://www.ifccfbi.gov/index.asp
http://www.mbecellular.com/state.html
Underneath your address line, click MSN.com and copy/paste this address. This will let you search on MSN browser and block Shopnav
I had removed and fixed everything but still had one more fill other websited failed to mention:
systb.dll and after doing a search found :
systb with a red icon= the actual program that kept changing browser setting upon startup of windows!! Thanks again
lawsuits? yes i want to jump on that class action suit...i agree with ALL the above negative posts..
we are being raped by this thing....this should be outlawed like in the days of old when laws meant something!
madddddddd....how about...-------- fill in blanks!
The following instructions are from: http://www.doxdesk.com/parasite/ShopNav.html
SHOPNAV REMOVAL
Open the registry (click 'Start', choose 'Run', and type 'regedit'), and find the key HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVersionRun. In the list of values on the right, delete the 'srng' entry.
Next, open a DOS command prompt window (from Start->Programs->Accessories) and enter the following commands, for the IE variant:
cd "%WinDir%System"
regsvr32 /u "Program FilesSrngSearchHook.dll"
regsvr32 /u "Program FilesSrngIEHelper.dll"
Or for the SN variant:
cd "%WinDir%System"
regsvr32 /u "Program FilesSrngSNHelper.dll"
Restart the machine and you should be able to delete the 'Srng' folder inside the Program Files folder. You can also open the registry (Start->Run->regedit) and delete key HKEY_LOCAL_MACHINESOFTWARESrng, and delete the 'words.lst' file in the Windows folder to clean up if you like.
Finally, restore the normal search settings (Internet Options->Programs->Reset Web Settings).
Where can I complain about this in a formal and effective manner? Anyone know?
I share all of your pain!!!