Remove 24x7 Help
Removal instructions

Severity scale:  
24x7 Help | Type: Adware

24x7 Help is a potentially unwanted application, which belongs to the company known as Crawler LLC. This program is used to promote other unwanted applications, such as Spyware Terminator 2012, PC Performance Optimizer PCRx and Online Vault Backup. Beware that 24x7 Help may appear on your computer without downloading and installing it. That's why many users initiated discussions about this application and started calling it 'virus' on many security forums. In reality, no matter that it can hardly help you to eliminate potential dangers and other problems, this program doesn't belong to any kind of malware. You should simply ignore alerts that belong to 24x7 Help and uninstall this program from the system.


24x7 Help can be downloaded in a bundle with other applications what may push you into thinking that it is a virus. If you want to prevent its infiltration, you have to avoid freeware on simply be very attentive when downloading it and don't forget to read its License Agreement. Here, you should find all information about additional installs. Once 24x7 Help gets on the system, it starts showing alerts that notify about potential dangers, offer to improve computer's speed and suggest to receive a help of 'Microsoft trained technicians'. Keep in mind that these support services have very little functionality and can hardly be taken seriously. We recommend avoiding 24x7 Help and uninstalling it from your computer.

HOW TO REMOVE 24x7 Help?

If you want to get rid of 24x7 Help, you should remove this program via Add/Remove Programs list. For that, follow these steps:

Automatic 24x7 Help Removal Guide

You can remove 24x7 Help automatically with a help of one of these programs: SpyHunter, STOPzilla, Malwarebytes Anti Malware. We recommend these applications because they can easily delete potentially unwanted programs and viruses with all their files and registry entries that are related to them.

It might be that we are affiliated with any of our recommended products. Full disclosure can be found in our Agreement of Use.
By downloading any of provided Anti-spyware software to remove 24x7 Help you agree with our Privacy Policy and Agreement of Use.
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remover for 24x7 Help Happiness
Compatible with Microsoft
SpyHunter is recommended remover to uninstall 24x7 Help. You should confirm using free trial that it detects current version of parasite.
more than 40.000.000 downloads!
What to do if you failed to remove the infection?
If you failed to remove 24x7 Help using SpyHunter, read here how to submit a support ticket or submit a question to our support team and provide as much details as possible.

Alternate Software

We are testing STOPzilla's efficiency at removing 24x7 Help (2013-08-22 04:29:50)
Malwarebytes Anti Malware
We are testing Malwarebytes Anti Malware's efficiency at removing 24x7 Help (2013-08-22 04:29:50)
XoftSpySE Anti Spyware
We are testing XoftSpySE Anti Spyware's efficiency at removing 24x7 Help (2013-08-22 04:29:50)
Defender Pro Ultimate
We are testing Defender Pro Ultimate's efficiency at removing 24x7 Help (2013-08-22 04:29:50)
Virus Removal Phone Support
Help Line to remove 24x7 Help

24x7 Help screenshot

24x7 Help snapshot

24x7 Help manual removal

Kill processes:
Delete registry values:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run "24x7HELP" = ""C:\Program Files\24x7Help\App24x7Help.exe" /STARTUP"
Delete files:
c:\Program Files\24x7Help\
c:\Program Files\24x7Help\24x7desk.64.dll
c:\Program Files\24x7Help\24x7desk.dll
c:\Program Files\24x7Help\App24x7Help.exe
c:\Program Files\24x7Help\App24x7Hook.dll
c:\Program Files\24x7Help\App24x7Hook.exe
c:\Program Files\24x7Help\App24x7Svc.exe
c:\Program Files\24x7Help\unins000.dat
c:\Program Files\24x7Help\unins000.exe
c:\Program Files\24x7Help\unins000.msg
c:\Program Files\24x7Help\Update\
%AppData%\24x7 Help\
%AppData%\24x7 Help\skin\
%AppData%\Microsoft\Internet Explorer\Quick Launch\24x7 Help.lnk
%CommonDesktop%\24x7 Help.lnk
%CommonStartMenu%\Programs\24x7 Help\
%CommonStartMenu%\Programs\24x7 Help\24x7 Help.lnk
%CommonStartMenu%\Programs\24x7 Help\
%CommonStartMenu%\Programs\24x7 Help\Uninstall 24x7 Help.lnk

24x7 Help Removal Process

Step 1

Uninstall 24x7 Help and related programs

  • Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs).
  • Here, look for 24x7 Help or any other recently installed suspicious programs.
  • Uninstall them and click OK to save these changes.

If you are Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program.

If you are using OS X, click Go button at the top left of the screen and select Applications.

Wait until you see Applications folder and look for 24x7 Help or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash.

Step 2

Remove 24x7 Help from each of your web browsers

Internet Explorer Mozilla Firefox Google Chrome Safari
Remove dangerous add-ons
  • Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons
  • You will see a Manage Add-ons window. Here, look for 24x7 Help and other suspicious plugins. Disable these entries by clicking Disable:
Change your homepage if it was altered by virus:
  • Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  • Here, remove malicious URL and enter your preferred domain name. Click Apply to save changes.
Reset Internet Explorer
  • Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  • Here, select Reset.
  • When in the new window, check Delete personal settings and select Reset again to complete 24x7 Help removal.
Internet Explorer Mozilla Firefox Google Chrome Safari
Remove dangerous extensions
  • Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions.
  • Here, select 24x7 Help and other questionable plugins. Click Remove to delete these entries.
Reset Mozilla Firefox
  • Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information.
  • Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete 24x7 Help removal.
Internet Explorer Mozilla Firefox Google Chrome Safari
Delete malicious plugins
  • Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions.
  • Here, select 24x7 Help and other malicious plugins and select trash icon to delete these entries.
  • Click on menu icon again and choose Settings Manage Search engines under the Search section.
  • When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name.
Reset Google Chrome
  • Click on menu icon on the top right of your Google Chrome and select Settings.
  • Scroll down to the end of the page and click on Reset browser settings.
  • Click Reset to confirm this action and complete 24x7 Help removal.
Internet Explorer Mozilla Firefox Google Chrome Safari
Remove dangerous plugins
  • Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences.
  • Here, select Extentions and look for 24x7 Help or other suspicious entries. Click on the Uninstall button to get rid each of them.
Reset Safari
  • Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari....
  • Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete 24x7 Help removal process.

Geolocation of 24x7 Help

Map reveals the prevalence of 24x7 Help. Countries and regions that have been affected the most are: United States.

Removal guides in other languages

Information added: 08/14/14 02:53; information updated: 08/14/14 02:53

Additional resources

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Comments on 24x7 Help

humberto santos
please leave my computer please .

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