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24x7 Help. How to remove? (Uninstall guide)

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Also known as 24x7 Help scam, 24x7 Help ads, 24x7 Help virus | Type: Adware
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What is 24x7 Help?

24x7 Help by Crawler LLC is an annoying alert that seeks to trick PC users into contacting a really questionable support service. Please, do NOT call the number, which is given in this alert, because this may lead you to a greatly increased telephone bill. No matter how trustworthy this alert looks and what it claims, it should be ignored. Another reason, why you should do that, is that 24x7 Help can also trick you into downloading potentially unwanted applications. According to PC security experts, this program promotes Spyware Terminator 2012, PC Performance Optimizer PCRx and Online Vault Backup. If you don't want to start seeing exaggerated pop-up ads, start suffering from redirects to unknown websites, slowdowns and other issues, you should stay away from it. Why do you see these notifications? The answer is very simple - they appear on your computer because it was hijacked by a potentially unwanted application, which belongs to the company known as Crawler LLC. Beware that 24x7 Help ads may appear on your computer without downloading any kind of PUP. That's because such programs are mostly spread in a bundle with freeware and shareware. If you want to protect yourself, you should use tips that are given in next paragraph. Finally, we must add that we have noticed many discussions that involve this application and call it 'virus'. In reality, potentially unwanted programs, adwares and browser hijackers don't belong to any kind of malware. Nevertheless, you should keep in mind that they can hardly help you to eliminate potential dangers and other problems on your computer, and may even "inform" you about invented ones. That's why you should simply ignore alerts that belong to 24x7 Help and uninstall this program from the system. For that you can easily use SpyHunter.

HOW CAN 24x7 Help hijack MY COMPUTER?

24x7 Help virus and related adwares can be downloaded to the system in a bundle with other applications. If you want to prevent their infiltration, you have to avoid freeware on simply be very attentive when downloading it to your computer. First of all, don't forget to read its License Agreement, privacy Policy and similar sources of information. In addition, select Custom or Advanced installation method because here you should find all information about additional installs. Of course, you should uncheck suspicious check marks and prevent their installation. Once 24x7 Help gets on the system, it starts showing alerts that notify about potential dangers, offer to improve computer's speed and suggest to receive a help of 'Microsoft trained technicians'. Keep in mind that these support services have very little functionality and can hardly be taken seriously. We recommend avoiding 24x7 Help and uninstalling it from your computer.

HOW TO REMOVE 24x7 Help virus?

If you want to get rid of 24x7 Help ads and other pop-up notifications, you need to get rid of adware-type programs that are related to them. No matter that such programs are not considered malicious, they can be used for tricking PC users into various suspicious activities. 

You can remove 24x7 Help automatically with a help of one of these programs: SpyHunter, STOPzilla, Malwarebytes Anti Malware. We recommend these applications because they can easily delete potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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24x7 Help screenshot
24x7 Help snapshot

24x7 Help manual removal

Kill processes:
Delete registry values:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run "24x7HELP" = ""C:\Program Files\24x7Help\App24x7Help.exe" /STARTUP"
Delete files:
c:\Program Files\24x7Help\
c:\Program Files\24x7Help\24x7desk.64.dll
c:\Program Files\24x7Help\24x7desk.dll
c:\Program Files\24x7Help\App24x7Help.exe
c:\Program Files\24x7Help\App24x7Hook.dll
c:\Program Files\24x7Help\App24x7Hook.exe
c:\Program Files\24x7Help\App24x7Svc.exe
c:\Program Files\24x7Help\unins000.dat
c:\Program Files\24x7Help\unins000.exe
c:\Program Files\24x7Help\unins000.msg
c:\Program Files\24x7Help\Update\
%AppData%\24x7 Help\
%AppData%\24x7 Help\skin\
%AppData%\Microsoft\Internet Explorer\Quick Launch\24x7 Help.lnk
%CommonDesktop%\24x7 Help.lnk
%CommonStartMenu%\Programs\24x7 Help\
%CommonStartMenu%\Programs\24x7 Help\24x7 Help.lnk
%CommonStartMenu%\Programs\24x7 Help\
%CommonStartMenu%\Programs\24x7 Help\Uninstall 24x7 Help.lnk

Manual 24x7 Help Removal Guide

Quick menu:

Step 1: Uninstall 24x7 Help and related programs

Windows Mac OS X Step 2

Remove 24x7 Help from Windows 7 / Vista / XP systems

  • Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs).

Remove 24x7 Help from Windows 10 / Windows 8 systems

  • If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program.
Uninstall 24x7 Help and related programs
  • Here, look for 24x7 Help or any other recently installed suspicious programs.
  • Uninstall them and click OK to save these changes.
Right click on each of suspicious entries and select 'Uninstall'
Windows Mac OS X Step 2

Remove 24x7 Help from Mac OS X system

If you are using OS X, click Go button at the top left of the screen and select Applications.

Cick 'Go' and select 'Applications'

Wait until you see Applications folder and look for 24x7 Help or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash.

Click on every malicious entry and select 'Move to Trash'

Step 2: Uninstall 24x7 Help from each of your web browsers

Internet Explorer Mozilla Firefox Google Chrome Safari Step 3

Remove 24x7 Help from Internet Explorer (IE)

Remove dangerous add-ons
  • Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons.
Click on menu icon and select 'Manage add-ons'
  • You will see a Manage Add-ons window. Here, look for 24x7 Help and other suspicious plugins. Disable these entries by clicking Disable:
Right click on each of malicious entries and select 'Disable' Change your homepage if it was altered by virus:
  • Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  • Here, remove malicious URL and enter preferable domain name. Click Apply to save changes.
Delete malicious URL, enter your desired domain name and click 'Apply' to save changes Reset Internet Explorer
  • Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  • Here, select Reset.
  • When in the new window, check Delete personal settings and select Reset again to complete 24x7 Help removal.
Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again
Internet Explorer Mozilla Firefox Google Chrome Safari Step 3

Remove 24x7 Help from Mozilla Firefox (FF)

Remove dangerous extensions
  • Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions.
Click on menu icon and select 'Add-ons'
  • Here, select 24x7 Help and other questionable plugins. Click Remove to delete these entries.
Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them Reset Mozilla Firefox
  • Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information.
Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  • Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete 24x7 Help removal.
Click on 'Reset Firefox' button for a couple of times
Internet Explorer Mozilla Firefox Google Chrome Safari Step 3

Remove 24x7 Help from Google Chrome

Delete malicious plugins
  • Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions.
Click on menu icon. Select 'Tools' and 'Extensions'
  • Here, select 24x7 Help and other malicious plugins and select trash icon to delete these entries.
Look for malicious entries and delete each of them by clicking on the Trash bin icon
  • Click on menu icon again and choose Settings Manage Search engines under the Search section.
When in 'Settings', select 'Manage search engines...'
  • When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name.
Click 'X' to remove malicious URLs Reset Google Chrome
  • Click on menu icon on the top right of your Google Chrome and select Settings.
  • Scroll down to the end of the page and click on Reset browser settings.
When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  • Click Reset to confirm this action and complete 24x7 Help removal.
Click on 'Reset' button to complete your removal
Internet Explorer Mozilla Firefox Google Chrome Safari Step 3

Remove 24x7 Help from Safari

Remove dangerous extensions
  • Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences.
Click on 'Safari' and select 'Preferences'
  • Here, select Extentions and look for 24x7 Help or other suspicious entries. Click on the Uninstall button to get rid each of them.
Go to 'Extensions' and uninstall malicious add-ons Reset Safari
  • Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari....
Click on 'Safari' and select 'Reset Safari...'
  • Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete 24x7 Help removal process.
Select all options and click on 'Reset' button

Step 3: Complete 24x7 Help removal

After uninstalling this potentially unwanted program (PUP) and fixing each of your web browsers, we recommend you to scan your PC system with a reputable anti-spyware. This will help you to get rid of 24x7 Help registry traces and will also identify related parasites or possible malware infections on your computer. For that you can use our top-rated malware remover: SpyHunter, STOPzilla or Malwarebytes Anti Malware.

If this free removal guide helped you and you are satisfied with our service, please consider making a donation to keep this service alive. Even a smallest amount will be appreciated.

Geolocation of 24x7 Help

Map reveals the prevalence of 24x7 Help. Countries and regions that have been affected the most are: United States.

Removal guides in other languages

Information updated:

Comments on 24x7 Help

humberto santos
please leave my computer please .

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