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Alset. How to Remove? (Uninstall Guide)

removal by - -   | Type: Adware
12
Alset and HXDL AL is part of an automated helpdesk software called Aveo Attune.
Attune is billed as a 'revolutionary service' that provides targeted 'Intelligram messages.' These messages are said to provide the user with information about products, services, or common computer problems. Attune runs quietly in the background and automatically updates it's 'Intelligrams' when the user is connected to the Internet.

From the Alset publisher:
from the web site: 'HelpExpress is a revolutionary service that provides end-users with targeted, 'plain English' messages to help them avoid common computer problems. HelpExpress may also let users know when they need a specific product, service, or upgrade to optimize the use of their computer. HelpExpress runs quietly in the background and automatically updates its messages when users connect to the Internet. Subsequently, when a user is about to encounter a situation that is known to cause problems, HelpExpress displays the Message that contains the solution. Alset Inc., the maker of HelpExpress, is dedicated to making computers easier to use while ensuring user privacy. Offer end-users an easier and more helpful way to purchase products and services to keep their PCs running smoothly. For example, a printer manufacturer or retailer can use Alset's HelpExpress Service to send targeted messages to their customers before they run out of ink. Users would see the message 'Your printer is running out of ink. Would you like to purchase an ink cartridge now?' If they say Yes, HelpExpress then guides them, step-by-step, through purchasing the correct ink cartridge directly from the printer manufacturer's or retailer's web site.' - http://www.alsetresearch.com/alset/product.htm

Alset software containing HXDL.EXE is bundled with many distribution partner companies. These companies include Amazon.com, AskSam, Aveo Inc., Best Buy, Canon Software, CorelDraw, Cosmi, Dell Computer, Directv, E-Color, Earthlink, evesham, Four Dits, GetRight, Guildhall, Hewlett-Packard, IBM, iCD Publishing, ID4 Limited, ItsAllFreeSoftware, Kensington, Logitech, McAfee, Micro Warehouse, Paramagnus, Radiate, Topics Entertainment, US Robotics, WeatherBug, WebHelp, Xoom, HelpExpress, and Perfect Video and Photo Editor software.

Alset is a huge threat to privacy and confidentiality. Runs without permission, and continues to run after its carrier has been uninstalled. Alset properties:
• Changes browser settings
• Shows commercial adverts
• Hides from the user
• Stays resident in background

It might be that we are affiliated with any of our recommended products. Full disclosure can be found in our Agreement of Use. By downloading any of provided Anti-spyware software you agree with our Privacy Policy and Agreement of Use.
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What to do if failed?
If you failed to remove infection using Reimage Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall Alset. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.

More information about this program can be found in Reimage review.
Reimage is recommended to uninstall Alset. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.

More information about this program can be found in Reimage review.
Not using OS X? Download a remover for Windows.
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Alset manual removal

Kill processes:
hxdlalhx.exe
attunedl.exe
attunel.exe
auninst.exe
removemm.exe

Delete registry values:
HKEY_CURRENT_USER \ software \ alset
HKEY_CURRENT_USER \ software \ hx
HKEY_CURRENT_USER \ software \ hxdl
HKEY_CURRENT_USER \ software \ microsoft \ windows \ currentversion \ unemsw.exe
HKEY_CURRENT_USER \ software \ microsoft \ windows \ currentversion \ unhelpexp.exe
HKEY_CURRENT_USER \ software \ microsoft \ windows \ currentversion \ unhxdl.exe
HKEY_CURRENT_USER \ software \ microsoft \ windows \ currentversion \ unhxiul.exe
HKEY_LOCAL_MACHINE \ software \ alset
HKEY_LOCAL_MACHINE \ software \ microsoft \ windows \ currentversion \ unemsw.exe
HKEY_LOCAL_MACHINE \ software \ microsoft \ windows \ currentversion \ unhelpexp.exe
HKEY_LOCAL_MACHINE \ software \ microsoft \ windows \ currentversion \ unhxdl.exe
HKEY_LOCAL_MACHINE \ software \ microsoft \ windows \ currentversion \ unhxiul.exe
Unregister DLLs:
aclui.dll
lang.dll


Delete files:
hxdlalhx.exe, removehx.bat, pifaclui.dat, aclui.dll, attunedl.exe, attunel.exe, attunelog.dat, auninst.exe,
install.dat, java.htm, lang.dll, license.txt, manifest.dat, maxerror.dat, removal.pif, removemm.exe, tkfile.dat,
update.htm, welcome.txt, welcomecustom.htm
Delete directories:
alset
alset network
alsethelpexpress
aveo

Autostarts:
HKLMsoftwaremicrosoftwindowscurrentversion unemsw.exe
HKLMsoftwaremicrosoftwindowscurrentversion unhelpexp.exe

Uninstall 'Attune' and 'HelpExpress' from 'Add/Remove Programs' in the Windows® Control Panel.
Run MSCONFIG - > Startup - Uncheck AttuneClientEngine (this will prevent HXDL.EXE from being re-downloaded.
Reboot from startup disk choosing minimum boot and delete all HXDL.EXE files and rmdir alset and all subdirectories.
Reboot to Windows
CAREFULLY edit the Registry to remove the appropriate keys for HXDL.EXE under HKEY_CURRENT_USER, Software: 'Alset, HX, HXDL'
Look for reference to Aveo Attune in C:WINDOWS or PROGRAM FILES and delete. Note:
Renaming HXDL.EXE to HDXL.XEX in Windows/ME will not work. Message received will be 'Program in use.'
Renaming both HXDL modules to XEX (there are two) will result in both modules being re-created to HXDL.EXE and the program hxdl will reactivate.

HKLMsoftwaremicrosoftwindowscurrentversion unhxdl.exe
HKLMsoftwaremicrosoftwindowscurrentversion unhxiul.exe
HKCUsoftwaremicrosoftwindowscurrentversion unemsw.exe
HKCUsoftwaremicrosoftwindowscurrentversion unhelpexp.exe
HKCUsoftwaremicrosoftwindowscurrentversion unhxdl.exe
HKCUsoftwaremicrosoftwindowscurrentversion unhxiul.exe

Geolocation of Alset

Map reveals the prevalence of Alset. Countries and regions that have been affected the most are: Slovakia and United States.

Information updated:

Comments on Alset

0
0
don
I downloaded your automatice removal software and was unsuccessful in removing attune. I continue to get the message "fatl error during installation.
0
0
Guest
THANK YOU AGAIN FINALLY GOT RID OF THE DISASTER ALFTER NEARLY 2 HOURS LOST, AND COULD HAVE BEEN MORE IF I HADN´T HAD YOUR HELP :)
ERNEST

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