Counterflix ads. How to remove? (Uninstall guide)

removal by Julie Splinters - - | Type: Adware
12

Counterflix adware configures your DNS settings to keep serving ads to you

Counterflix virus

Counterflix is an adware-type application[1] which can get into the system with the help of bundling. This potentially unwanted program is highly agressive and hard-to-remove because it configures victim's DNS settings. This software from Albania has already been promoting itself as “simple, reliable DNS service”. Unfortunately, you should not even consider it as a workaround way to access websites which are usually restricted in their area.

After installing the app, you will notice an enormous amount of Counterflix ads on your favorite websites. Besides, this suspicious VPN utility[2] can also meddle with DNS settings what might, later on, result in a series of redirects and similar consequences that are considered disrupting.

As a result, using this application for a longer period of time can result in redirects to unknown domains as well filled with misleading information. Counter Flix has already been noticed promoting tech support scams and similar viruses.

If you want to get rid of this program for good, you need to remove Counterflix by using automated removal methods. Otherwise, this virus might try to comeback to your PC right after rebooting it. 

Initially, this potentially unwanted program (PUP) [3] might look like a pearl among various utilities since it grants the ability to reach your favorite channel or domain which is usually prohibited for users living in a certain region. In other words, Counter Flix is a DNS service[4] which lets you bypass geographical restrictions.

It operates as a phone book which transfers the usual name address, for example, www.netfix.com, into an IP address. Moreover, the application offers its own DNS servers which enable you to access the wanted website. However, such abilities have their own drawbacks.

Since this application falls under the categorization of adware, your browser might be crammed with ads and other commercial offers. They are usually pay-per-click ads [5] trying to attract as many users as possible. Depending on the number of views, the owners receive income, while users – only irritation.

The developers promote ad-free premium version for fishing for more potential users. Nonetheless, it does not guarantee that when you purchase the full version, you will be excused from seeing various popping advertisements. In addition, this adware gets access to your DNS settings.

Consequently, you might be forcefully misled to unknown websites. Likewise, these redirects might increase the probabilities of getting malware into your operating system. Additionally, the adware tracks your online activities by employing cookies, pixels, beacons, etc.

According to the privacy policy, it might transfer the collected “anonymous” information to the retailers and partners of Counterflix. However, such data might contain your email address. Consequently, be prepared for a load of spam in your Inbox. We would like to warn you not open them recklessly as they might disguise infected attachments.

Keep in mind that highly severe ransomware threats assault users via spam attached files. Though the redirect websites are rarely infected with highly aggressive viruses, but slow browsing and PC processing are not preferred by users. Thus, do not delay Counterflix removal. Reimage speeds up the process.

Common attack vectors

The software can be found directly in its official domain. Alternatively, you could accidentally install it yourself. You might wonder when it happened. Usually, the hijack occurs when you attempt to install new software. Freeware is usually the type of programs which are used for the disguise of adware, browser hijackers and other unwanted digital tools.

Thus, after selecting “Basic” installation mode and hitting the “Install” button, you missed the add-on which contained hijack within. As a result, the adware settled on the computer. Luckily, there is a way to escape another hijack in the future. Opt for “Custom” settings. Only when you are sure that no unnecessary add-ons will be installed, start installing the main software.

Easy-to-follow Counterflix removal guidelines

Luckily, it is not difficult to remove Counterflix virus. Install a security program, specifically an anti-spyware application, which is programmed to detect and remove the adware within few minutes. It also provides necessary protection for the entire operating system.

It can ward off not only minor threats but more aggressive viruses[6], such as computer worms, trojans, and even ransomware. You can uninstall the program manually by locating it in the list of system apps. For more detailed instructions, use the guidelines below. The next time you are about to install a new application, check user reviews and read its privacy policy.

If you're willing to dedicate some time for manual Counterflix removal, you can try these instructions provided by our team. Be very careful – it is not easy to remove this hijacker.

You can remove Counterflix automatically with a help of one of these programs: Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus, Malwarebytes Anti Malware. We recommend these applications because they can easily delete potentially unwanted programs and viruses with all their files and registry entries that are related to them.

We might be affiliated with any product we recommend on the site. Full disclosure in our Agreement of Use. By Downloading any provided Anti-spyware software to remove Counterflix ads you agree to our privacy policy and agreement of use.
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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall Counterflix ads. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.

More information about this program can be found in Reimage review.

More information about this program can be found in Reimage review.

Manual Counterflix ads Removal Guide:

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove Counterflix from Windows systems

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You need to purchase Full version to remove infections.
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In case your Windows operating system has been infected with Counterflix and you cannot remove it automatically, do not hesitate to try out manual elimination instructions that we have indicated down here. In addition to the main instructions, we provide these tips on how to reset DNS settings altered by Counter Flix virus.

  1. Open Control Panel and go to Network Connections (Windows 7 users should go to Network and Sharing Center).
  2. Right-click your current connection and choose Properties.
  3. Click Properties and select Internet Protocol (TCP/IP). Click Properties.
  4. Select Obtain IP address automatically and Obtain DNS Server Automatically options.
  5. Use Windows search to find Command Prompt. Right-click the right result and choose Run as Administrator. Now, you need to run two commands. Simply type one command at a time into Command Prompt and press Enter:
    • ipconfig /flushdns
    • ipconfig /release
    • ipconfig /renew

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall Counterflix and related programs
    Here, look for Counterflix or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove Counterflix from Mac OS X system

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You need to purchase Full version to remove infections.
More information about Reimage.

The adware is typically encountered on Windows operating systems but there is nothing that can stop it from infecting your Mac OS X as well. When the virus hits, be prepared. Keep in mind the virus elimination steps provided below.

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for Counterflix or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove Counterflix from Internet Explorer (IE)

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You will remove Counter Flix from your browser following the steps below:

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for Counterflix and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete Counterflix removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove Counterflix ads from Microsoft Edge

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Microsoft Edge is one of the browsers that may suffer from Counterflix infiltration. If your web engine has been affected too, clean it up using security expert recommendations:

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, Counterflix should be removed from your Microsoft Edge browser.

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove Counterflix from Mozilla Firefox (FF)

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You need to purchase Full version to remove infections.
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This app is a malware that easily infiltrates browsers, including Mozilla. You can free this particular browser from its hijack by following the instructions below the article.

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select Counterflix and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete Counterflix removal. Click on 'Reset Firefox' button for a couple of times
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove Counterflix from Google Chrome

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You need to purchase Full version to remove infections.
More information about Reimage.

After going through Counterflix removal the steps, reset the browser for a complete elimination of all related components.

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select Counterflix and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete Counterflix removal. Click on 'Reset' button to complete your removal
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove Counterflix from Safari

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

Though this app rarely shows up on Safari browsers, it is better to be prepared. Learn how to remove it from Safari down below:

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for Counterflix or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete Counterflix removal process. Select all options and click on 'Reset' button
After uninstalling this potentially unwanted program (PUP) and fixing each of your web browsers, we recommend you to scan your PC system with a reputable anti-spyware. This will help you to get rid of Counterflix registry traces and will also identify related parasites or possible malware infections on your computer. For that you can use our top-rated malware remover: Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware.

About the author

Julie Splinters
Julie Splinters - Malware removal specialist

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  • faust45

    Thanks for the tips.

  • Heather

    It still didnt let me access my preferred website.