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Error Code: 062-050-117 Tech Support Scam virus (Tutorial) - Support Scam Virus

by Jake Doevan - - | Type: Malware

Error Code: 062-050-117 Tech Support Scam virus Removal Guide

What is Error Code: 062-050-117 Tech Support Scam virus?

The characteristics of Error Code 062-050-117 Tech Support Scam virus

Error Code 062-050-117 Tech Support Scam virus is another cyber criminals’ attempt to scare computer users and trick them into calling the fake support line. Malware spreads as an adware[1] program bundled with freeware and shareware. Following successful infiltration, it initiates redirects to the suspicious website that delivers the message claiming that user’s computer has been blocked. Crooks use psychological terror and claim that if users decide to close this page, they will lose access to their computers. Besides, the message also lies that due to some virus and spyware infection Facebook login, credit card details, email account login and photos stored on the attacked computer was stolen. Indeed, the fact of losing all this information might scare the majority of computer users. However, you should stay vigilant and do not panic because no one has stolen anything from you yet. If you call the provided number, you might experience some huge loss. Tech support scam might cause lots of serious problems[2].Do not let this happen to you and start Error Code 062-050-117 Tech Support Scam removal immediately. Close this suspicious window, install FortectIntego, update it and run a full system scan. It’s the easiest way to get rid of the malware.

Error Code 062-050-117 Tech Support Scam virus gives only five minutes for making the call. Scammers ended the message by saying that this call is free of charge. However, they might be lying. Even though the call is free, we do not recommend reaching for the mobile phone and dial a provided phone number. Scammers are great in human psychology, and they might trick you to reveal some personal details. The creators of Error Code 062-050-117 Tech Support malware might trick into purchasing some suspicious software[3] that is supposed to clean and fix your computer. Money loss might be not the only one problem; you might get infected with ransomware or other malware[4]. In this case, you may have to deal with lots of serious issues. Therefore, if you do not know what to do after receiving this alert, we can give you guidelines – remove Error Code 062-050-117 Tech Support Scam from the computer right now.

Picture of Error Code 062-050-117 Tech Support Scam virus

How do scammers reach computers?

The adware program which is responsible for bringing Error Code 062-050-117 Tech Support Scam virus into the system spreads[5] bundled with various free programs that users can download from the Internet. Malicious applications are often added to those programs that are offered to download on shady and unreliable websites or file-sharing domains. For this reason, it’s crucial to choose only safe sources for software installation. However, it’s not enough. Even though you install program downloaded from the official website, you have to monitor whole installation process. Sometimes they might also include potentially unwanted applications. Hence, you must opt for Custom/Advanced mode and look for the list of optional applications. When it shows up, deselect all pre-selected entries – then you can continue the installation without worrying about unwanted applications and their problems.

How to remove Error Code 062-050-117 Tech Support Scam virus?

Do not listen what scammers say. Closing browser’s window cannot make you lose access to the computer. Calling fake tech support specialist won’t fix your computer as well. Error Code 062-050-117 Tech Support Scam removal requires installing and scanning the computer with reputable malware removal tools. Below you will find the list of our suggested software. We can assure that these anti-malware programs can eliminate this computer infection and protect your PC from similar threats in the future. Bear in mind that it might be difficult to remove Error Code 062-050-117 Tech Support Scam virus manually. Do not risk causing more damage to your computer and use the help of previously mentioned tools.

You may remove virus damage with a help of FortectIntego. SpyHunter 5Combo Cleaner and Malwarebytes are recommended to detect potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to fix virus damage using Fortect Intego, submit a question to our support team and provide as much details as possible.
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Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Fortect, try running SpyHunter 5.
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Alternative Software
Different software has a different purpose. If you didn’t succeed in fixing corrupted files with Intego, try running Combo Cleaner.
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Getting rid of Error Code: 062-050-117 Tech Support Scam virus. Follow these steps

Uninstall from Windows

Trying to remove Error Code: 062-050-117 Tech Support Scam virus manually might be a hard and complicated task. Pay attention to our prepared instructions.

Instructions for Windows 10/8  machines:

  1. Enter Control Panel into Windows search box and hit Enter or click on the search result.
  2. Under Programs, select Uninstall a program. Uninstall from Windows 1
  3. From the list, find the entry of the suspicious program.
  4. Right-click on the application and select Uninstall.
  5. If User Account Control shows up, click Yes.
  6. Wait till uninstallation process is complete and click OK. Uninstall from Windows 2

If you are Windows 7/XP user, proceed with the following instructions:

  1. Click on Windows Start > Control Panel located on the right pane (if you are Windows XP user, click on Add/Remove Programs).
  2. In Control Panel, select Programs > Uninstall a program. Uninstall from Windows 7/XP
  3. Pick the unwanted application by clicking on it once.
  4. At the top, click Uninstall/Change.
  5. In the confirmation prompt, pick Yes.
  6. Click OK once the removal process is finished.

Delete from macOS

Manual Error Code: 062-050-117 Tech Support Scam removal might be tricky, so follow these steps carefully.

Remove items from Applications folder:

  1. From the menu bar, select Go > Applications.
  2. In the Applications folder, look for all related entries.
  3. Click on the app and drag it to Trash (or right-click and pick Move to Trash) Uninstall from Mac 1

To fully remove an unwanted app, you need to access Application Support, LaunchAgents, and LaunchDaemons folders and delete relevant files:

  1. Select Go > Go to Folder.
  2. Enter /Library/Application Support and click Go or press Enter.
  3. In the Application Support folder, look for any dubious entries and then delete them.
  4. Now enter /Library/LaunchAgents and /Library/LaunchDaemons folders the same way and terminate all the related .plist files. Uninstall from Mac 2

Remove from Microsoft Edge

Follow these steps to remove suspicious add-ons and extensions from the Microsoft Edge.

Delete unwanted extensions from MS Edge:

  1. Select Menu (three horizontal dots at the top-right of the browser window) and pick Extensions.
  2. From the list, pick the extension and click on the Gear icon.
  3. Click on Uninstall at the bottom. Remove extensions from Edge

Clear cookies and other browser data:

  1. Click on the Menu (three horizontal dots at the top-right of the browser window) and select Privacy & security.
  2. Under Clear browsing data, pick Choose what to clear.
  3. Select everything (apart from passwords, although you might want to include Media licenses as well, if applicable) and click on Clear. Clear Edge browsing data

Restore new tab and homepage settings:

  1. Click the menu icon and choose Settings.
  2. Then find On startup section.
  3. Click Disable if you found any suspicious domain.

Reset MS Edge if the above steps did not work:

  1. Press on Ctrl + Shift + Esc to open Task Manager.
  2. Click on More details arrow at the bottom of the window.
  3. Select Details tab.
  4. Now scroll down and locate every entry with Microsoft Edge name in it. Right-click on each of them and select End Task to stop MS Edge from running. Reset MS Edge

If this solution failed to help you, you need to use an advanced Edge reset method. Note that you need to backup your data before proceeding.

  1. Find the following folder on your computer: C:\\Users\\%username%\\AppData\\Local\\Packages\\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  2. Press Ctrl + A on your keyboard to select all folders.
  3. Right-click on them and pick Delete Advanced MS Edge reset 1
  4. Now right-click on the Start button and pick Windows PowerShell (Admin).
  5. When the new window opens, copy and paste the following command, and then press Enter:

    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\\AppXManifest.xml” -Verbose Advanced MS Edge reset 2

Instructions for Chromium-based Edge

Delete extensions from MS Edge (Chromium):

  1. Open Edge and click select Settings > Extensions.
  2. Delete unwanted extensions by clicking Remove. Remove extensions from Chromium Edge

Clear cache and site data:

  1. Click on Menu and go to Settings.
  2. Select Privacy, search and services.
  3. Under Clear browsing data, pick Choose what to clear.
  4. Under Time range, pick All time.
  5. Select Clear now. Clear browser data from Chroum Edge

Reset Chromium-based MS Edge:

  1. Click on Menu and select Settings.
  2. On the left side, pick Reset settings.
  3. Select Restore settings to their default values.
  4. Confirm with Reset. Reset Chromium Edge

Remove from Mozilla Firefox (FF)

This step-by-step guide will help you to remove malicious components from the Mozilla Firefox and restore its settings.

Remove dangerous extensions:

  1. Open Mozilla Firefox browser and click on the Menu (three horizontal lines at the top-right of the window).
  2. Select Add-ons.
  3. In here, select unwanted plugin and click Remove. Remove extensions from Firefox

Reset the homepage:

  1. Click three horizontal lines at the top right corner to open the menu.
  2. Choose Options.
  3. Under Home options, enter your preferred site that will open every time you newly open the Mozilla Firefox.

Clear cookies and site data:

  1. Click Menu and pick Settings.
  2. Go to Privacy & Security section.
  3. Scroll down to locate Cookies and Site Data.
  4. Click on Clear Data…
  5. Select Cookies and Site Data, as well as Cached Web Content and press Clear. Clear cookies and site data from Firefox

Reset Mozilla Firefox

If clearing the browser as explained above did not help, reset Mozilla Firefox:

  1. Open Mozilla Firefox browser and click the Menu.
  2. Go to Help and then choose Troubleshooting Information. Reset Firefox 1
  3. Under Give Firefox a tune up section, click on Refresh Firefox…
  4. Once the pop-up shows up, confirm the action by pressing on Refresh Firefox. Reset Firefox 2

Remove from Google Chrome

Follow these instructions to uninstall questionable entries from the Chrome and reset its settings.

Delete malicious extensions from Google Chrome:

  1. Open Google Chrome, click on the Menu (three vertical dots at the top-right corner) and select More tools > Extensions.
  2. In the newly opened window, you will see all the installed extensions. Uninstall all the suspicious plugins that might be related to the unwanted program by clicking Remove. Remove extensions from Chrome

Clear cache and web data from Chrome:

  1. Click on Menu and pick Settings.
  2. Under Privacy and security, select Clear browsing data.
  3. Select Browsing history, Cookies and other site data, as well as Cached images and files.
  4. Click Clear data. Clear cache and web data from Chrome

Change your homepage:

  1. Click menu and choose Settings.
  2. Look for a suspicious site in the On startup section.
  3. Click on Open a specific or set of pages and click on three dots to find the Remove option.

Reset Google Chrome:

If the previous methods did not help you, reset Google Chrome to eliminate all the unwanted components:

  1. Click on Menu and select Settings.
  2. In the Settings, scroll down and click Advanced.
  3. Scroll down and locate Reset and clean up section.
  4. Now click Restore settings to their original defaults.
  5. Confirm with Reset settings. Reset Chrome 2

Delete from Safari

Guidelines will help you to fix Safari and prevent from Error Code: 062-050-117 Tech Support Scam virus showing up ever again.

Remove unwanted extensions from Safari:

  1. Click Safari > Preferences…
  2. In the new window, pick Extensions.
  3. Select the unwanted extension and select Uninstall. Remove extensions from Safari

Clear cookies and other website data from Safari:

  1. Click Safari > Clear History…
  2. From the drop-down menu under Clear, pick all history.
  3. Confirm with Clear History. Clear cookies and website data from Safari

Reset Safari if the above-mentioned steps did not help you:

  1. Click Safari > Preferences…
  2. Go to Advanced tab.
  3. Tick the Show Develop menu in menu bar.
  4. From the menu bar, click Develop, and then select Empty Caches. Reset Safari

After uninstalling this potentially unwanted program (PUP) and fixing each of your web browsers, we recommend you to scan your PC system with a reputable anti-spyware. This will help you to get rid of Error Code: 062-050-117 Tech Support Scam registry traces and will also identify related parasites or possible malware infections on your computer. For that you can use our top-rated malware remover: FortectIntego, SpyHunter 5Combo Cleaner or Malwarebytes.

How to prevent from getting malware

Do not let government spy on you

The government has many issues in regards to tracking users' data and spying on citizens, so you should take this into consideration and learn more about shady information gathering practices. Avoid any unwanted government tracking or spying by going totally anonymous on the internet. 

You can choose a different location when you go online and access any material you want without particular content restrictions. You can easily enjoy internet connection without any risks of being hacked by using Private Internet Access VPN.

Control the information that can be accessed by government any other unwanted party and surf online without being spied on. Even if you are not involved in illegal activities or trust your selection of services, platforms, be suspicious for your own security and take precautionary measures by using the VPN service.

Backup files for the later use, in case of the malware attack

Computer users can suffer from data losses due to cyber infections or their own faulty doings. Ransomware can encrypt and hold files hostage, while unforeseen power cuts might cause a loss of important documents. If you have proper up-to-date backups, you can easily recover after such an incident and get back to work. It is also equally important to update backups on a regular basis so that the newest information remains intact – you can set this process to be performed automatically.

When you have the previous version of every important document or project you can avoid frustration and breakdowns. It comes in handy when malware strikes out of nowhere. Use Data Recovery Pro for the data restoration process.

About the author
Jake Doevan
Jake Doevan - Computer technology expert

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