EyLamo ransomware virus. How to remove? (Uninstall guide)

removal by Linas Kiguolis - - | Type: Ransomware
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EyLamo – another file-encrypting virus inspired by HiddenTear

Ransom note by EyLamo ransomware

EyLamo is a recently discovered ransomware which is based on the HiddenTear open source project.[1] It appends .lamo file extension to each of the targeted files with the help of AES encryptions algorithm.

Malware might enter the system as an obfuscated email attachment, fake program or using similar tricks. On the affected device is installed two executable files that start its malicious tasks immediately – hidden-tear.exe and EyLamo.exe.

Before starting the most important task – data encryption, this crypto-malware makes modifications on Windows. It might make entries in the Registry, install unknown files or inject malicious codes into legitimate system processes.

All these changes are necessary to run EyLamo virus with system startup and make its removal complicated. Once malware strengthens its presence on the PC, it starts scanning the system looking for targeted files.

Malware aims at the most popular Microsoft Office, OpenOffice, various multimedia files, databases, archives, etc. The file-encrypting virus is suspected of using the same AES cryptography as other variants of Hidden Tear.

Following data encryption, it might change computer’s desktop with a black image saying:

Oops, your files have been blocked. Please read the READ_IT.txt file on your desktop for more information.

Judging from the content of READ_IT.txt, we can tell that authors of the EyLamo do not act like professional cyber criminals. In the ransom note, they ask to send bitcoins or kebab to get decryption key. However, neither the sum of the ransom nor address where to send a kebab are not provided.

Thus, trying to guess how much money cyber criminals want is not recommended. Probably, such activity will end up with a waste of money. There are numerous cases when victims haven’t received decryption key after paying the ransom.

However, the most important fact about data recovery is that files might be restored with Hidden Tear decrypters. However, before giving them a try, you should perform EyLamo removal.

To eliminate ransomware along with all its components, you have to employ a professional security software. We suggest employing Reimage or Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus. However, the extortionist might be resistant and prevent you from installing malware removal tools. In this case, you will find our removal instructions handy.

Once you remove EyLamo automatically, you could safely plug in USB or hard drive with data backups and copy necessary entries. Or you can use decryption software or try alternative recovery tools presented at the end of the article.

Strategies used in crypto-malware distribution

Developers of the ransomware usually rely on traditional malware distribution methods, such as:

  • malspam;
  • fake software downloads;
  • malvertising;
  • exploit kits.

Authors of EyLamo are suspected of using the same strategies too. Thus, if you have suffered from the ransomware, the attack might have occurred when you opened a malicious email attachment, installed bogus program or update, clicked on a malware-laden ad or forgot to update operating system or software for a long time.

No matter where you live – America, France or Japan[2] – this cyber infection might reach you if you don’t follow these security tips:

  • Do not open spam emails and links or attachments included there.
  • Before opening email attachment make sure that it’s actually was sent from the company or organization.[3]
  • Install new programs from the credible and secure online sources. Keep in mind that using torrents might be dangerous.
  • Do not trick on ads that ask to update software, suggest installing unknown tools and offers too good to be true shopping offers.
  • Do not visit high-risk websites.
  • Keep all software up-to-date.

Terminate EyLamo virus with the help of reputable security software

In order to remove EyLamo from the computer safely and quickly, you have to employ professional software. Trying to locate ransomware-related entries might lead to irreversible damage to the system.

To avoid posing a threat to your computer, you should install malware removal program. We suggest dedicating this task to Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware. These tools are capable of detecting and eliminating all malicious entries. However, don’t forget to update them first!

If you need extra help with EyLamo removal, check our prepared instructions below. It will help you to deal with obstacles and reveals data recovery options.

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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall EyLamo ransomware virus. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.

More information about this program can be found in Reimage review.

More information about this program can be found in Reimage review.

Manual EyLamo virus Removal Guide:

Remove EyLamo using Safe Mode with Networking

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

If you cannot perform automatic EyLamo removal, you should reboot the computer to Safe Mode with Networking and try again.

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove EyLamo

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete EyLamo removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove EyLamo using System Restore

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

System Restore method also helps to disable the virus when it prevents from installing or running security software.

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of EyLamo. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that EyLamo removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove EyLamo from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

Following strange hackers' instructions is not a safe way to redeem your files. If you have backups, use them after ransomware removal. If not, these four methods should help you to get back the majority of encrypted files.

If your files are encrypted by EyLamo, you can use several methods to restore them:

Data Recovery Pro might help to restore files with .lamo extension

This professional tool has already helped numerous victims of ransomware to recover the majority of corrupted files. Thus, it may help you too.

Windows Previous Versions feature helps to copy individual files

This Windows feature allows accessing previously saved versions of the encrypted files. Thus, if System Restore function has been activated before ransomware attack, you should follow these steps.

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

Try ShadowExplorer to restore files encrypted by EyLamo ransomware

The virus should not delete Shadow Volume Copies that ar necessary in order to use ShadowExplorer. Thus, follow the steps below to use this tool:

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

HiddenTear decrypters might help as well

EyLamo ransomware virus is based on this open-source ransomware project. Thus, HiddenTear decryptors might help to recover files encrypted by this new version of the malware. You can download them from here and here.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from EyLamo and other ransomwares, use a reputable anti-spyware, such as Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware

About the author

Linas Kiguolis
Linas Kiguolis - Expert in social media

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References

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