Gomme ransomware virus. How to remove? (Uninstall guide)

removal by Olivia Morelli - - | Type: Ransomware
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Gomme ransomware virus encrypts files, wants $25 as a ransom

Gomme ransomware is a malicious virus that has been spotted by security researchers at the end of May 2017. It is a file encrypting program that demands $25 in exchange for data decryption key. After hijacking the target system, the ransomware starts data encryption procedure, during which it corrupts victim’s files and adds .gommemode extension to each of them. The ransomware connects to hxxp://fatulatti.pro/gommeransom/btc.txt to get the Bitcoin address, which is 3FryHKYhynqDYHr24kFaoBWGW9ghzsTwMP. A ransomware author is a person who goes by the name of Fatulatti, and he claims that the ransomware “would never reach the public because it was for fun.[1]” Sadly, it doesn’t deny the fact that the ransomware is dangerous and can wreak havoc on targeted computers. If you were attacked by this or a modified version of the ransomware, do not pay the ransom because files can be decrypted. Before you try to recover your files, remove the ransomware using Reimage.

Gomme ransomware

Malware researchers noticed a new trend of creating low-level ransomware[2], and although some think that such viruses are not dangerous, we tend to think that they can be even more dangerous than ransomware developed by professionals. It is so because inexperienced programmers can easily make mistakes and cause irreversible damage to target computer system. For this reason, you must protect your PC with a powerful anti-malware software and regularly create data backups. Data backups can save your files in case the real ones get encrypted/deleted. However, if the ransomware has already corrupted your files, try suggested data recovery methods (provided below the article).

Ransomware distribution methods

Ransomware viruses, at least the majority of them, are distributed via malicious spam. If you do not want to be infected, you should try to stay away from suspicious documents sent to you via email. If somebody you do not know attempts to send you .zip, .js, .docm or similar files, do not open them unless you are 100% that a sender is a trustworthy person. Cyber criminals sometimes try to trick victims into opening provided email attachments or URLs by using many logos and names of well-known companies (Amazon, PayPal, FedEx, etc.). However, you should know that there can be no additional dots or hyphens in companies official email, so if you received a letter from someone who uses johhny-official@amazon-support-email.com or similar email address, chances are high that someone is trying to scam you. Do not interact with the content of such letters in any way and delete them from your inbox ASAP.

The right way to delete Gomme ransomware

If your files were corrupted, you must remove Gomme virus before taking any further actions. We highly recommend deleting the virus with a help of anti-malware software like Reimage. You can also find more options in the Software page. Before you start the removal, you need to be sure that the ransomware won’t try to interrupt you or stop your anti-malware tool. For this reason, you should firstly reboot the compromised PC into Safe Mode with Networking as explained below.

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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall Gomme ransomware virus. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.

More information about this program can be found in Reimage review.

More information about this program can be found in Reimage review.

Manual Gomme virus Removal Guide:

Remove Gomme using Safe Mode with Networking

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

Delete the ransomware using the guide provided below.

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove Gomme

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete Gomme removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove Gomme using System Restore

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of Gomme. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that Gomme removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove Gomme from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

To recover your files, use one of the described data recovery methods.

If your files are encrypted by Gomme, you can use several methods to restore them:

Data Recovery using Data Recovery Pro

Data Recovery Pro helps to recover encrypted/deleted files. It should help you to restore files encrypted by Gomme ransomware.

Restore from Volume Shadow Copies

In case you’re lucky and the ransomware left Volume Shadow Copies on your computer, you can use them to recover .gommemode files.

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from Gomme and other ransomwares, use a reputable anti-spyware, such as Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware

About the author

Olivia Morelli
Olivia Morelli - Ransomware analyst

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