GreyGray. How to remove? (Uninstall guide)

removal by Jake Doevan - -   Also known as GreyGray ads, ads by GreyGray, Grey Gray adware | Type: Adware
12

What is GreyGray?

GreyGray is a commercial application that belongs to Super Web LLC. This company has released hundreds of different apps that all promise to help people improve their browsing on the Internet. Unfortunately, but we can’t claim that you will see a great difference in your browsing after downloading this app and adding it to all of your web browsers. In fact, after installing this program on your computer, you may start suffering from continuous pop-up ads that are labeled as “by GreyGray”, “brought to you by GreyGray”, “ads by GreyGray” and similar alerts. After clicking them you may notice that your web browser was redirected to unknown website. As long as this program is compatible with all of web browsers, you may notice that you can’t avoid its ads.As you may have already understood, we don’t recommend ignoring GreyGray redirects because there is no guarantee that each of sites that is promoted with the help of such technique is safe. Finally, you may not even know that GreyGray adware is tracking your browsing habits. Typically, this program collects data that is related to people’s search terms, mostly visited websites, data that they enter when visiting each of their favorite sites and so on.

The fact that GreyGray causes various pop-up ads and redirects to suspicious websites has made the most of security experts to add this program to two categories – the “potentially unwanted program” (PUP) and “adware”. The other thing that you have to keep in your mind is that the most of such applications are promoted using misleading distribution methods that usually involve freeware and shareware. That’s why you should be very careful when downloading free applications on your computer. If Grey Gray has already been hiding inside your PC, you should waste no time and run a full system scan with Reimage. Otherwise, this program may start completely annoying activities that may interrupt your browsing.

HOW CAN GreyGray hijack MY COMPUTER?

Typically, users start seeing ‘Powered by GreyGray’ Ads once this program enters computer. You can download it manually from such sites as cnet, download.com and similar, butin most of ocasions it shows up after installing other program on the system. Beware that GreyGray can infiltrate your computer as a free addition of some PDF creator, download-manager or video steaming software. As soon as it enters computer, it immediately occupies Internet Explorer, Google Chrome and Mozilla Firefox browsers. As a result, user starts seeing its ads every time he/she enters a shopping site. If you what to get rid of them, you should remove GreyGray from your computer.

HOW TO REMOVE GREYGRAY virus?

As you can see, GreyGray is not a virus, so it can be left on your computer if you use its ads for saving the money. However, you should remove this program if you want to get rid of its ads. For that, we recommend either running a full system scan with Reimage or Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or following steps that are given below:

You can remove GreyGray automatically with a help of one of these programs: Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus, Malwarebytes Anti Malware. We recommend these applications because they can easily delete potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
We might be affiliated with any product we recommend on the site. Full disclosure in our Agreement of Use. By Downloading any provided Anti-spyware software to remove GreyGray you agree to our privacy policy and agreement of use.
Reimage is recommended to uninstall GreyGray. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.

More information about this program can be found in Reimage review.

More information about this program can be found in Reimage review.
Alternate Software
Plumbytes Anti-Malware
We have tested Plumbytes Anti-Malware's efficiency in removing GreyGray (2015-07-03)
Malwarebytes Anti Malware
We have tested Malwarebytes Anti Malware's efficiency in removing GreyGray (2015-07-03)
Hitman Pro
We have tested Hitman Pro's efficiency in removing GreyGray (2015-07-03)
Webroot SecureAnywhere AntiVirus
We have tested Webroot SecureAnywhere AntiVirus's efficiency in removing GreyGray (2015-07-03)
GreyGray snapshot
GreyGray snapshot

Manual GreyGray Removal Guide:

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove GreyGray from Windows systems

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall GreyGray and related programs
    Here, look for GreyGray or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove GreyGray from Mac OS X system

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for GreyGray or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove GreyGray from Internet Explorer (IE)

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for GreyGray and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete GreyGray removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove GreyGray from Microsoft Edge

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, GreyGray should be removed from your Microsoft Edge browser.

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove GreyGray from Mozilla Firefox (FF)

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select GreyGray and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete GreyGray removal. Click on 'Reset Firefox' button for a couple of times
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove GreyGray from Google Chrome

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select GreyGray and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete GreyGray removal. Click on 'Reset' button to complete your removal
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove GreyGray from Safari

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for GreyGray or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete GreyGray removal process. Select all options and click on 'Reset' button
After uninstalling this potentially unwanted program (PUP) and fixing each of your web browsers, we recommend you to scan your PC system with a reputable anti-spyware. This will help you to get rid of GreyGray registry traces and will also identify related parasites or possible malware infections on your computer. For that you can use our top-rated malware remover: Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware.

About the author

Jake Doevan
Jake Doevan - Computer technology expert

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