HakunaMatata ransomware virus. How to remove? (Uninstall guide)

removal by Jake Doevan - -   Also known as NMoreira 2.0 | Type: Ransomware
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HakunaMatata ransomware operation guide

HakunaMatata ransomware is a file-encrypting malware that uses a popular phrase from “The Lion King.” Even though this lovely saying means “no worries,” encountering ransomware can cause you serious trouble. This piece of ransomware belongs to the same family as NMoreira ransomware and has even been named the second version of this malware. Following successful infiltration[1], virus takes user’s files to hostage by using AES256-bit and RSA-2048 encryption algorithms. It targets the wide range of records and appends .HakunaMatata file extension to each of them. After quick data encryption[2], victims find their files impossible to open. However, there’s one new file that developers of the ransomware want victims to read. It’s a ransom note called Recovers files yako.html. Here, victims are informed that HakunaMatata removal won’t help to restore corrupted files. According to the ransom note, victims have to get a correct private key[3] that unlocks their data and removes virus extension. To provide detailed instructions on how to do it, hackers have been asking their victims to contact them via Bitmessage[4] system. However, we do not recommend following these orders. It’s not only a waste of time but might also lead to the money loss. Cyber criminals will not give you the decryption key for free. People have to purchase it for the particular amount of money. Bear in mind that there’s a huge risk that, after making the payment, you won’t receive a decryption key. Hacker might not be willing to play fair, so we want to discourage you from taking this risk. Instead of that, you need to remove HakunaMatata from the computer and try additional data recovery methods given in the end of this article.

Hackers do not reveal how much money they want for the decryption key in their ransom note which reads:

Encrypted files!
All your files are encrypted.Using AES256-bit encryption and RSA-2048-bit encryption. Making it impossible to recover files without the correct private key.
If you are interested in getting is the key and recover your files
You should proceed with the following steps.

To get in touch you should use the Bitmessage system,
You can download the Bitmessage software at XXXX
After installation you should send a message to the address

Bitmsg: XXXX

If you prefer you can send your Bitmenssages from a web browser
Through the webpage XXXX this is certainly the most practical method!

Below is a tutorial on how to send bitmessage via web browser: XXXX
[…]

The size of the ransom might vary from user to user. Usually, cyber criminals ask from 1 to 3 Bitcoins that equals from 800 to almost 2500 USD at the moment. Just like any other crypto-malware, Hakuna Matata ransomware was created for the same purpose – to swindle the money from the regular computer users or even companies. Hackers are aware of the fact that people still fail to think about making backups but they are afraid of losing them. It makes this illegal business even simpler because victims are often convinced to pay ridiculous sums of money to get back their pictures, documents, and other valuable data back to them. We want to remind that it’s better to change bad habits and look for few data backup solutions rather than redeem them from the cyber criminals. You can always use Google Drive, Dropbox and similar solutions. Thinking about backups is essential to server owners – it has been reported that this malware can easily attack servers as well. However, if you got infected with HakunaMatata ransomware virus, we highly recommend scanning your PC with Reimage or other reputable malware removal program. Only when you clean your computer from malware, you can think about data recovery options.

Prevention of ransomware viruses

HakunaMatata ransomware spreads using the same distribution methods as other file-encrypting viruses: malicious spam emails and their attachments, exploit kits, bogus software installers and updates. Unfortunately, no one can feel 100% protected from the ransomware; however, following online safety tips[5] is strongly recommended. Bear in mind that opening spam emails and especially their attachments are extremely dangerous. It’s the main ransomware dissemination method. Crooks might pretend to be from various reputable and well-known organizations and companies, so you must check credential’s, email address, and look up for the information online before opening the attachment. HakunaMatata malware might also get inside by checking your computer’s system and protection vulnerabilities. Hence, installing reputable security tools and keeping all your software up-to-date are also important. Lastly, stay away from questionable software and updates that are often offered on the unknown websites or pop-ups.

How can I remove HakunaMatata virus from the PC?

The only safe option for HakunaMatata removal is opting for the automatic method. By running a full system scan with anti-malware program, you will be informed about every file which seems suspicious or unsafe. Our team suggests dedicating this task for Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware. However, keep in mind that you are dealing with the serious malware which can easily prevent you from installing one of these programs or launching them. In this case, follow the guidelines below. As you have already learned, it’s not enough to remove HakunaMatata to get back access to your files. At the end of this article, we provided some tips that might help to recover at least some of the lost data.

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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall HakunaMatata ransomware virus. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.

More information about this program can be found in Reimage review.

More information about this program can be found in Reimage review.

Manual HakunaMatata virus Removal Guide:

Remove HakunaMatata using Safe Mode with Networking

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

If HakunaMatata ransomware virus prevents you from installing, updating and running antivirus or malware removal software, follow these steps. These instructions will help you to reboot your PC to the Safe Mode and start automatic malware elimination.

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove HakunaMatata

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete HakunaMatata removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove HakunaMatata using System Restore

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

Below you can try the additional method to reboot your PC and run a full system scan with you preferred security software.

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of HakunaMatata. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that HakunaMatata removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove HakunaMatata from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

Once the HakunaMatata removal is completed, you can think about data recovery solutions. If you do not have data backups, chances to restore encrypted files are not very high. However, you should give these options a try and hopefully, you will succeed in getting back at least some of your files. Additionally, you can make copies of the encrypted files and store them in the external device. Maybe the free decryption software will be released soon, and you will be able to decrypt your personal files.

If your files are encrypted by HakunaMatata, you can use several methods to restore them:

Option 1: Using Data Recovery Pro to recover files encrypted by HakunaMatata

It’s an automatic way to restore your files using Data Recovery Pro. This tool was created to recover lost or damaged files; however, it has been recently updated and now it can decrypt some of the encrypted files. Follow these steps to use this tool:

Option 2: Relying on Windows Previous Versions feature to recover files encrypted by Hakuna Matata

If you have activated System Restore function before HakunaMatata ransomware attack, you can use this feature to restore individual files. Bear in mind that this method won’t help you to get back all of the lost files. However, if you lost extremely important documents, follow these steps:

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

Option 3: Using ShadowExplorer to recover encrypted files

Good news is that HakunaMatata virus may not have deleted Shadow Volume Copies of the target files. Hence, ShadowExplorer can help you to restore your files from shadow copies. Follow these steps:

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

Hakuna Matata decrypter is not available yet

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from HakunaMatata and other ransomwares, use a reputable anti-spyware, such as Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware

About the author

Jake Doevan
Jake Doevan - Computer technology expert

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  • Kevin

    I cannot access my files because of it!

  • Don

    Please, someone, give me a decryptor!!!

  • Grr

    Well, at least the name looks funny 😀