Title: ICE virus
Type: Ransomware
Also known as: The Cyber Crimes Center virus, Ukash virus

Remove ICE virus
Removal instructions

 
Severity scale:ICE virus severity is 98  (98 / 100)
 

ICE virus (also called as The Cyber Crimes Center virus) is a dangerous ransomware, which must be ignored and eliminated from each of its affected computers. You can distinguish this virus from a huge notification, which lists various crimes and requires to pay the fine of 400 dollars or other reasonable amount of money. Typically, ICE virus mentions the distribution of pornographic files, the use of copyrighted content and similar crimes. While it may seem that this is an official notification from a governmental organization, it's just a typical scam that must be avoided. In order to trick its target PC users, ICE virus starts its activity by blocking the whole system down while there is no such governmental organization that blocks PCs to collect their fines. The real owner of this cyber threat is a huge group of cyber criminals that use different versions of such viruses for trying to rip people off. You must remove ICE The Cyber Crimes Center virus without any delay.

HOW CAN I GET INFECTED WITH ICE virus?

ICE Cyber Crimes Center virus, just like Your computer has been blocked virus, is distributed via trojan horse. Mostly, users download this infection together with unofficial programs and their updates that are spread on illegal websites. Besides, misleading emails that also pretend to be sent by this official organization can easily let this trojan inside. Once it gets there, this dangerous threat blocks the whole system and downloads those files that are needed for ICE virus. SO, it can be said that ransomware takes its target PC a hostage and then replaces desktop's screen with a message that claims something like that:

The ICE Cyber Crime Center virus
Your computer has been blocked! 
The work of your computer has been suspended on the grounds of the violation of the law of the United States of America.
(...)
To unlock your computer and to avoid other legal consequences, you are obliged to pay a release fee of $400.

Please, ignore this alert because it's a huge scam that belongs to scammers. Additionally, remove this ransomware from your computer because it will continue holding your PC a hostage.

HOW CAN I REMOVE ICE VIRUS?

When trying to remove ICE virus, the biggest issue is to unblock the desktop. When trying to do that, we recommend several methods that are listed below:

* Flash drive method:

1. Take another machine and use it to download SpyHunter or other reputable anti-malware program.
2. Update the program and put into the USB drive or simple CD.
3. In the meanwhile, reboot your infected machine to Safe Mode with command prompt and stick USB drive in it.
4. Reboot computer infected with ICE virus once more and run a full system scan.

* Users infected with ransomware viruses are allowed to access other accounts on their Windows systems. If one of such accounts has administrator rights, you should be capable to launch anti-malware program.

*   Try to deny the Flash to make your ransomware stop function as intended. In order to disable the Flash, go to Macromedia support and select 'Deny': http://www.macromedia.com/support/documentation/en/flashplayer/help/help09.html. After doing that, run a full system scan with anti-malware program.

* Manual ICE virus removal (special skills needed!):

  • Reboot you infected PC to 'Safe mode with command prompt' to disable Ukash virus (this should be working with all versions of this threat)
  • Run Regedit
  • Search for WinLogon Entries and write down all the files that are not explorer.exe or blank. Replace them with explorer.exe.
  • Search the registry for these files you have written down and delete the registry keys referencing the files.
  • Reboot and run a full system scan with updated SpyHunterSTOPzilla or Malwarebytes Anti Malware to remove remaining virus files.

Automatic ICE virus removal:

It might be that we are affiliated with any of our recommended products. Full disclosure can be found in our Agreement of Use.
By downloading any of provided Anti-spyware software to remove ICE virus you agree with our Privacy Policy and Agreement of Use.
SpyHunter is recommended remover to uninstall ICE virus. You should confirm using free trial that it detects current version of parasite.

Note: Manual assistance required means that one or all of removers were unable to remove parasite without some manual intervention, please read manual removal instructions below.

If you failed to remove ICE virus using SpyHunter, submit question to our support team and provide as much details as possible.
dot
STOPzilla
download
manual required
We are testing STOPzilla's efficiency at removing ICE virus (2013-02-18 08:07:29)
dot
Malwarebytes Anti Malware
download
manual required
We are testing Malwarebytes Anti Malware's efficiency at removing ICE virus (2013-02-18 08:07:29)
dot
XoftSpySE Anti Spyware
download
manual required
We are testing XoftSpySE Anti Spyware's efficiency at removing ICE virus (2013-02-18 08:07:29)
dot
Defender Pro Ultimate
download
manual required
We are testing Defender Pro Ultimate's efficiency at removing ICE virus (2013-02-18 08:07:29)

what to do if you failed to remove the infection?
Virus Removal
Phone Support
Help Line to remove ICE virus
ICE virus snapshot:
 snapshot

ICE virus manual removal:

Kill processes:
[random].exe
Delete files:
[random].exe

Geolocation of ICE virus:

This map reveals the prevalence of ICE virus. Countries and regions that have been affected the most are: United States and United Kingdom.

QR code for ICE virus removal instructions:

ICE virus qrcode
QR is short for Quick Response. They can be read quickly by the mobile phones. QR codes can store more data than standard barcodes, including url links, geo coordinates, and text.

The reason we add QR code to the website is that parasites like ICE virus are really hard to remove on infected computer. you can quicly scan the QR code with your mobile device and have manual removal instructions to uninstall ICE virus right in your pocket.

Simply use the QR scanner and read removal instructions from mobile device.

Removal guides in other languages

Information added: 2013-09-24 06:20:03
Information updated: 2013-09-24 06:20:03

Additional resources:

Attention: If you know know a reputable website reated to security threats, please add a link here: add url

0
0
ethan
My computer has recently got infected with the ice virus and i believe that it is different or updated because using the safe mode w/ networking tactic does not work all it does is pull up a blue screen and say that windows has to shut down to prevent damage. I dont know how to counter this what I be leave to be a new version of the virus if you could look for a solution that would work for me and all the other people that may have the same problem that would be grate. Thank you.
0
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Frank
Try doing a repair with the original system disk before going into Safe Mode next time. That should help you get to the next stage.
2
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rmh
Newest ICE virus will not allow Safe Mode.... Automaticallyrestarts computer
5
0
brent
None of thiese is working. Tried several other fixes also.
1
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Sleepyjohn
So I removed the ICE VIRUS, and rebooted my computer to a BLACK SCREEN. Got into TASK MANAGER and ran UNHIDE to restore my desktop icons, then run a full MALWAREBYTES scan and a full NORTON360 scan. Both come back clean. Rebooted computer to a black screen. Have to run UNHIDE to restore desktop icons and background. Rebooted computer and came back to a BLACK SCREEN. Had to run UNHIDE to restore icons and background, again. Rebooted computer and came back to a BLACK SCREEN. Had to run UNHIDE to restore icons and background, again. Rebooted computer and came back to a BLACK SCREEN. Had to run UNHIDE to restore icons and background, again. Rebooted computer, and started this cycle all over again.Any ideas on how to fix this? Very frustrating!
0
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S J TECH
run "explorer.exe" instead of "unhide"
1
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buccs
Same issue - virus will not allow safe mode. Laptop shuts down. Now what? Thanks.
0
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charles the geek
you should try going into safe mode with command prompt and do a system restore once command prompt comes up
if is windows xp type 1. cd..
cd..
cd windows
cd system32
cd restore
rstrui.exe
if computer is any other windows that is not xp just type rstrui.exe and that should take you to the system restore options
0
0
lg
how do you remove ice from windows xp. I cannot start in any safe mode
2
0
Tim
I have tried everythig that this site tells me to do. My computer WILL NOT allow me to start in safe mode. When I try to run recovery Im told it doesnt have enough memory. I have windows XP. Im going to try changing the hard drive. If this works I will repost.
1
0
Pablo
This latest version is virtually impossible to remove from your computer. Everything listed in F8 listing is blocked so that you cant reboot your computer to run these rescue anti virus programs via CD/UBS. Safe mode, network mode, or any other mode. Theres no easy solution here. The people who are doing this should be hunted down like any other terrorist and aniliated.
0
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Pablo
UPDATE: This is truely a computer killer.
This latest version will block you from rebooting your computer in any mode. So you cant run any anti-virus program to rid your computer of it.
But whats even more disturbing is it blocks you from installing a new hard drive/ Op system. When you run Windows XP with a new hard drive installed--it comes up Hard disk Error/ No HDD Theres no way to circumvent this virus, your computer is distroyed.. Ive never seen anything like this before. My laptop is 10 years old, so I was going to retire it soon, but all the stored data is gone forever. Bummer.
0
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pete
So basically my computer is junk if I have tried everything. What should or can I do with it
0
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ICE survivor
use a live CD like Lubuntu, you can get to your files easily that way. thats what I did. Make it with your new computer and get your files off the old one.
0
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Tom
Any update on what happened with your infected computed?
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Chris
the virus is hiding under the startup folder in program files (at least the shortcut to launch it). If you create a USB flashdrive boot to a linux based OS (you will have to change boot order in BIOS settings), u can browse your HDD to find the startup folder. Once there, you will see an oddly random file name. Write it down then delete it. Search the computer for that name and delete all instances of it. Reboot into windows and it should not start. Run REGEDIT and search for that odd file name again and remove any keys with that name associated. If you dont know what that means, you shouldnt be messing with it. Find a neighbor kid or something to help. :)
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Pablo
Update: Used a Kaspersky Rescue Disc to finally remove the virus. Didnt get on the first scan--ran the update...finally got it and deleted it. Restored computer to normal. However, the computer was infected back in Feburary. I let it set for 3 months before attempting this removal in May 2014. Recently got infected with same ICE virus on another laptop. Ran the KRD, and it couldnt dedect it- no threat found. Screen is stilled locked.

Apparently, theres a several month lag before the KRD Updates are able to catch up with the latest version, as the creators of this virus are constantly changing the code to stay head of the anti-virus scans to avoid detection. Plan to wait 3 months and do the Update/Scan again to see if it can be detected. Porn sites are filled with this thing. Its gotta be affecting their traffic because people are choosing to stay off them. Its not worth the risk. One click on the wrong picture, BOOM, youre infected. Its like stepping on a IED....and your leg is gone.
0
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kenny
yeah mine done that also, i figured that it would allow into another account on the machine allowing me to use explorer to navigate to the restore program, which i right clicked and ran as administrator. most of these machines have at least 2 accounts........

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