ILock ransomware virus. How to remove? (Uninstall guide)

removal by Julie Splinters - - | Type: Ransomware
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The latest information about iLock ransomware virus

First variants of iLock virus emerged in March 2016[1]. Various anti-malware programs detected it under several different names, for instance, iLock, iLockLight, or even Lortok. What is unusual about the earlier copy of the virus is that it used to target Russian-speaking computer users only; meanwhile, the vast majority of ransom-demanding viruses act the opposite way – they do not infect the computer if it is set to use the Russian language as default one[2]. However, the newer version that emerged at the beginning of 2017 is updated and provides a ransom note (WARNING OPEN-ME.txt in English. The Russian ransom note version is called ВНИМАНИЕ_ОТКРОЙТЕ-МЕНЯ.txt. The virus explains to be using AES encryption and describes the power of this encryption standard quite precisely. It brags that no one is able to crack this algorithm and that the only possible way to restore encrypted files is to obtain the individual decryption key (in other words, to pay the ransom).

iLock malware

What is interesting about the new virus is that it comes with a whole pack of features. It does provide a live chat in case the victim wants to chit chat with the culprit of the ransomware attack and prepares a unique Tor website[3] for each victim. Currently, iLock’s Tor network is down and cannot be reached, therefore, our researchers were unable to find out how much money criminals want in exchange for the data decryption key. If you have been attacked by this virus, we strongly recommend you to resist limitations and remove iLock malware as quickly as possible. The fastest way to delete the virus is to run anti-malware software like Reimage, but before you do that, the computer needs to be restarted in a Safe Mode with Networking mode.

How did I get infected with iLock ransomware?

Although there was a noticeable slowdown in this virus’ distribution, we have no doubts that 2017 is the year of its comeback. Our experts noticed malicious email campaigns distributing this virus at the end of 2016, but currently, the virus can be downloaded from the Internet along with pirated software[4], too. Therefore, we suggest you be careful when browsing various file sharing websites or exploring unknown Internet websites. It is way easier to get a ransomware virus than to remove it and fix problems that it causes, so be careful! Remember – you can always fight off such threats by protecting your PC with anti-malware software[5].

Removal tips

Although many malware removal tools can easily remove iLock virus, bear in mind that this malware can try to block your antivirus or anti-malware and prevent you from removing the infection smoothly. In such situation, you will have to make a few adjustments manually. Therefore, we suggest you use a powerful anti-malware tool for iLock removal. You can find detailed removal instructions below, as well as comprehensive data recovery guides.

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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall iLock ransomware virus. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.

More information about this program can be found in Reimage review.

More information about this program can be found in Reimage review.

Manual iLock virus Removal Guide:

Remove iLock using Safe Mode with Networking

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

First of all, restart your PC in a Safe Mode with Networking to disable the infection. Then you will be able to run your antivirus/anti-malware software. Run a system scan with it then. If you aren’t sure whether you are using the latest version of it or not, check for updates online.

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove iLock

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete iLock removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove iLock using System Restore

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of iLock. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that iLock removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove iLock from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

We highly recommend you not to pay the ransom to frauds. There is not a single reason to believe in their words and promises to restore your data. Most likely they will simply take your money and leave the encrypted data for you without providing any explanation. The best way to restore files is to use a backup, however, if you do not have it, follow these easy techniques.

If your files are encrypted by iLock, you can use several methods to restore them:

Recover data with Data Recovery Pro

It is important to choose a good data recovery tool when trying to restore corrupted files. That is why we suggest using Data Recovery Pro.

Windows Previous Versions

You can try to restore several files using Windows Previous Versions feature. More information about it is provided below.

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from iLock and other ransomwares, use a reputable anti-spyware, such as Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware

About the author

Julie Splinters
Julie Splinters - Malware removal specialist

If this free removal guide helped you and you are satisfied with our service, please consider making a donation to keep this service alive. Even a smallest amount will be appreciated.

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References


  • drake

    iLock hit my computer yesterday! Cant do anything now…

  • zeroa

    I have a backup!!! yay!

  • Lyn

    Thanks for the help.