“IOS CRASH REPORT” Tech Support scam virus. How to remove? (Uninstall guide)

removal by Gabriel E. Hall - - | Type: Malware
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All you need to know about “IOS CRASH REPORT” notifications

As soon as IOS CRASH REPORT virus lands on your browser, it starts generating fake notifications about your operating system being hacked. Fortunately, it is not a highly sophisticated tech support scam, as it merely instructs you to call +1-844-827-1204. For some users, the concept of Mac OS virus might be just incomprehensive. However, times, when the users of this operating system could browse the Web without any fear of getting hijacked, are quickly coming to an end[1]. Observing the trends, more reports about Mac OS-based ransomware appear online[2]. Likewise, it is high time you reconsidered your cyber security and current protection tools. One of such, Reimage is also practical in performing IOS CRASH REPORT removal.

Comparing this sample of malware with other tech support scams, it does not stand out much[3]. The main message alerts users of their iPads or Macs being locked as a result of privacy breach. No explicit information is provided except the number. The message contains repeated statements encouraging the victims call Apple tech support expert. This scam is actually web-based screen locker, so you may not succeed in exiting the window from the first time. There is no need to call the number, since the supposed expert might do a favor but instead only corrupt your system for real. More sophisticated scammers employ remote access programs to access your device[4]. As a result, they will create an image as if they perform a series of complex operations. For these services, they are likely to charge with a delicate amount of money. Alternatively, the crook will try to foist a questionable anti-virus tool which supposedly secures your Apple device. Do not give into such deception as installing third party tools from these fraudsters might actually endanger the device and make it vulnerable to outside threats[5]. Thus, when you encounter IOS CRASH REPORT hijack, there is no need to make any reckless action even if your browser becomes unresponsive. Shut it down it forcefully and remove IOS CRASH REPORT scam.

How did this malware settle on my Mac OS?

This type of scams usually dwell in poorly secured domains such as gaming, gambling websites or file-sharing web pages. As a result, if you tend to visit them often, you are likely to be redirected and run into the irritating alerts of IOS CRASH REPORT or another Mac Os scam, e.g. Apple Security Damaged scam. More sophisticated tech support scams employ exploit kits and trojans to affect the entire operating system and lock device‘s screen. Likewise, users might need to employ extra measures to get rid of them. That is why we remind users to keep their system applications updated, especially security apps. They do not only help to lower the risk of IOS CRASH REPORT tech support scam but assist in terminating them.

Options to terminate IOS CRASH REPORT scam

Since it is browser-based scam, you will need to clean your browser from. Close the browser and start the scan. Once it finishes, you might go through manual IOS CRASH REPORT removal instructions as well. Pay attention to every step. In order to remove IOS CRASH REPORT virus completely and its lingering objects and scripts, a full browser reset is recommended. In case, your browser is paralyzed, click Command+Spacebar, When Spotlight search box opens type Activity Monitor, In the list find, your browser, select it and choose Quit Process.

You can remove “IOS CRASH REPORT” Tech Support scam automatically with a help of one of these programs: Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus, Malwarebytes Anti Malware. We recommend these applications because they can easily delete potentially unwanted programs and viruses with all their files and registry entries that are related to them.

We might be affiliated with any product we recommend on the site. Full disclosure in our Agreement of Use. By Downloading any provided Anti-spyware software to remove “IOS CRASH REPORT” Tech Support scam virus you agree to our privacy policy and agreement of use.
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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall “IOS CRASH REPORT” Tech Support scam virus. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.

More information about this program can be found in Reimage review.

More information about this program can be found in Reimage review.

Manual “IOS CRASH REPORT” Tech Support scam virus Removal Guide:

Mac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove “IOS CRASH REPORT” Tech Support scam from Mac OS X system

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for “IOS CRASH REPORT” Tech Support scam or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash.Click on every malicious entry and select 'Move to Trash'
Mac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove “IOS CRASH REPORT” Tech Support scam from Internet Explorer (IE)

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for “IOS CRASH REPORT” Tech Support scam and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete “IOS CRASH REPORT” Tech Support scam removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again
Mac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove “IOS CRASH REPORT” Tech Support scam virus from Microsoft Edge

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, “IOS CRASH REPORT” Tech Support scam should be removed from your Microsoft Edge browser.

Mac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove “IOS CRASH REPORT” Tech Support scam from Mozilla Firefox (FF)

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select “IOS CRASH REPORT” Tech Support scam and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Change your homepage if it was altered by virus:
    Click on the menu (top right corner), choose Options General.
  4. Here, delete malicious URL and enter preferable website or click Restore to default.
  5. Click OK to save these changes. When in 'General' tab, delete malicious URL from 'Home Page' section or click on 'Restore to Default' button. Click 'OK' to save changes
  6. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  7. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete “IOS CRASH REPORT” Tech Support scam removal. Click on 'Reset Firefox' button for a couple of times
Mac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove “IOS CRASH REPORT” Tech Support scam from Google Chrome

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select “IOS CRASH REPORT” Tech Support scam and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Change your homepage and default search engine if it was altered by your virus
    Click on menu icon and choose Settings.
  4. Here, look for the Open a specific page or set of pages under On startup option and click on Set pages. After clicking on menu and 'Settings', select 'Set pages'
  5. Now you should see another window. Here, delete malicious search sites and enter the one that you want to use as your homepage. Click 'X' to remove malicious URLs
  6. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  7. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  8. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  9. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  10. Click Reset to confirm this action and complete “IOS CRASH REPORT” Tech Support scam removal. Click on 'Reset' button to complete your removal
Mac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove “IOS CRASH REPORT” Tech Support scam from Safari

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

Safari is especially vulnerable for this scam. Avoid visiting illegal websites. Even if you do get locked in IOS CRASH REPORT scam site, perform the following steps to clean your browser.

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for “IOS CRASH REPORT” Tech Support scam or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Change your homepage if it was altered by virus:
    Open your Safari web browser and click on Safari in menu section. Here, select Preferences as it was displayed previously and select General.
  4. Here, look at the Homepage field. If it was altered by “IOS CRASH REPORT” Tech Support scam, remove unwanted link and enter the one that you want to use for your searches. Remember to include the "http://" before typing in the address of the page. When in 'General', delete malicious URL and enter your desired domain name
  5. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  6. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete “IOS CRASH REPORT” Tech Support scam removal process. Select all options and click on 'Reset' button
After uninstalling this potentially unwanted program (PUP) and fixing each of your web browsers, we recommend you to scan your PC system with a reputable anti-spyware. This will help you to get rid of “IOS CRASH REPORT” Tech Support scam registry traces and will also identify related parasites or possible malware infections on your computer. For that you can use our top-rated malware remover: Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware.

About the author

Gabriel E. Hall
Gabriel E. Hall - Passionate web researcher

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References


  • brutalMojojo

    Muahaa..now Macs turn!

  • Dona.Mon471

    Nothing extraordinary.