MediaUpdate. How to remove? (Uninstall guide)

removal by Ugnius Kiguolis - -   Also known as MediaUpdate ads, ads by MediaUpdate, MediaUpdate pop-up virus | Type: Adware
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What is MediaUpdate?

MediaUpdate (can also be called as MediaUpdate.com virus, MediaUpdate15.com pop-up virus, etc.) is a suspicious program that can lead you to the infiltration of adwares, browser hijackers and similar potentially unwanted programs. How can it do so? First of all, it hijacks each of web browsers (Mozilla Firefox, Internet Explorer, Google Chrome, etc.) that are installed on the system. Once it does that, it starts interrupting its victim during his/hers browsing on the Internet. Typically this scareware displays tricky alerts that claim that user has to update some of outdated programs, such as Java, Flash Player, FLV Player, web browser, download manager and similar ones. These MediaUpdate15.com ads can look really tricky because they are usually filled with such details as various logos, links, etc. No matter how good these pop-up notifications look, you should ignore them because by clicking ‘Update now’ or similar button you can easily fall for downloading adwares, browser hijackers and similar programs that should be avoided. In order to get rid of Media Update ads, you should waste no time and scan your computer with the reputable anti-spyware. We recommend you that because each of these notifications is caused by an adware-type program. So, if you have been seeing them for a while, it’s one of the clearest signs showing that your computer has already been affected. How can you install adware on your computer? For more information about that you should check the next paragraph. For MediaUpdate removal, you should scan your computer with reliable anti-spyware, such as Reimage (compatible with Windows OS), Webroot SecureAnywhere AntiVirus (compatible with Windows and Mac OS X) or another reputable anti-spyware.

How can MediaUpdate hijack my computer?

If MediaUpdate ads have been bothering you for a while, the situation is clear. The appearance f such notifications is one of the clearest signs showing that your computer has been affected by adware. If that is the case, the first thing that you should do is thinking what freeware have you recently downloaded to your computer. That’s because there are lots of freewares and sharewares that are used for promoting browser hijackers, adwares and similar potentially unwanted programs. In order to protect yourself from them, you should think about reliable anti-spyware. In addition, you should also monitor installation of every freeware and double check each of such programs for getting more knowledge about their components. If any of them looks suspicious, you should stop downloading such freeware to your computer If you want to get ability to see what optional components are hiding inside, you should opt for Custom or Advanced installation of the freeware. Otherwise, you may allow installation of MediaUpdate virus. Beware that it may not only cause annoying ads on your PC. It may also monitor your browsing activity and may collect information about your browsing habits. Typically, it collects data about people’s mostly visited websites, information that they add when visiting them, their PCs’ IP address, location etc. If you want to get rid of MediaUpdate ads, you should use this guide:

How to remove MediaUpdate virus?

If MediaUpdate ads are bothering you, you should follow this guide and fix your computer:

You can remove MediaUpdate automatically with a help of one of these programs: Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus, Malwarebytes Anti Malware. We recommend these applications because they can easily delete potentially unwanted programs and viruses with all their files and registry entries that are related to them.

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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
We might be affiliated with any product we recommend on the site. Full disclosure in our Agreement of Use. By Downloading any provided Anti-spyware software to remove MediaUpdate you agree to our privacy policy and agreement of use.
Reimage is recommended to uninstall MediaUpdate. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.

Note: Manual assistance required means that one or all of removers were unable to remove parasite without some manual intervention, please read manual removal instructions below.

More information about this program can be found in Reimage review.

More information about this program can be found in Reimage review.
Alternate Software
Plumbytes Anti-Malware
We have tested Plumbytes Anti-Malware's efficiency in removing MediaUpdate (2015-06-16)
Malwarebytes Anti Malware
We have tested Malwarebytes Anti Malware's efficiency in removing MediaUpdate (2015-06-16)
Hitman Pro
We have tested Hitman Pro's efficiency in removing MediaUpdate (2015-06-16)
Webroot SecureAnywhere AntiVirus
We have tested Webroot SecureAnywhere AntiVirus's efficiency in removing MediaUpdate (2015-06-16)
MediaUpdate snapshot
MediaUpdate ads

MediaUpdate manual removal:

Delete registry values:
HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionRunSafeSurfingUpdate

HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionRunUpdateMedia

HKEY_LOCAL_MACHINESOFTWAREInvictus

HKEY_LOCAL_MACHINESOFTWARESafeSurfing

HKEY_CLASSES_ROOTCLSID{B8C0220D-763D-49A4-95F4-61DFDEC66EE6}

HKEY_LOCAL_MACHINESOFTWAREClassesCLSID{B8C0220D-763D-49A4-95F4-61DFDEC66EE6}

HKEY_LOCAL_MACHINESOFTWAREClassesCLSID{D8E25C53-9508-4F5C-9249-D98D438891D5}

HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionExplorerBrowser Helper Objects{B8C0220D-763D-49A4-95F4-61DFDEC66EE6}

HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionExplorerBrowser Helper Objects{D8E25C53-9508-4F5C-9249-D98D438891D5}

Unregister DLLs:
medup[XVS].dll,ssurf[XVS].dll

Delete files:
medup[XVS].dll,ssurf[XVS].dll

Delete directories:
C:Program FilesMediaUpdate

Manual MediaUpdate Removal Guide:

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove MediaUpdate from Windows systems

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall MediaUpdate and related programs
    Here, look for MediaUpdate or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove MediaUpdate from Mac OS X system

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for MediaUpdate or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove MediaUpdate from Internet Explorer (IE)

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for MediaUpdate and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete MediaUpdate removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove MediaUpdate from Microsoft Edge

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, MediaUpdate should be removed from your Microsoft Edge browser.

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove MediaUpdate from Mozilla Firefox (FF)

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select MediaUpdate and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete MediaUpdate removal. Click on 'Reset Firefox' button for a couple of times
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove MediaUpdate from Google Chrome

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select MediaUpdate and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete MediaUpdate removal. Click on 'Reset' button to complete your removal
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove MediaUpdate from Safari

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for MediaUpdate or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete MediaUpdate removal process. Select all options and click on 'Reset' button
After uninstalling this potentially unwanted program (PUP) and fixing each of your web browsers, we recommend you to scan your PC system with a reputable anti-spyware. This will help you to get rid of MediaUpdate registry traces and will also identify related parasites or possible malware infections on your computer. For that you can use our top-rated malware remover: Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware.

About the author

Ugnius Kiguolis
Ugnius Kiguolis - The mastermind

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