Please complete a quick survey to continue. How to remove? (Uninstall guide)

removal by Jake Doevan - -   Also known as Ukash virus | Type: Ransomware
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Can I trust “Please complete a quick survey to continue” pop-up on my screen?

“Complete a quick survey to continue” or “Please complete a quick survey to continue” is a fake warning message which belongs to ransomware virus. There are two different types of ransomware – screen lockers and data lockers. Screen lockers are considered less dangerous viruses, so be sure that you can fix your computer after infiltration of this cyber threat yourself. Of course, for “Complete a quick survey to continue” removal you will need to equip yourself with the reputable anti-spyware. In this case, we highly recommend Reimage.

As soon as virus which is hiding behind it infiltrates the system  blocks the whole PC system and replaces computer’s screen with the fake alert asking to complete a quick survey in order to remove it from the screen. However, you have to remove this ransomware from your computer in order to get rid of ‘Please complete a quick survey to continue’ notification. This virus has been reported to belong for Ukash group of viruses that can easily make users think that their machines were locked down by some governmental authority. However, differently from its predecessors, this variant seeks to swindle personal information, not the money, from its victims. That’s why it asks to enter your email, telephone number, ID number, address and similar details. Scammers have clearly started using new methods for generating money because they can be expected to try to sell this information to marketing companies.

the picture of screenlock virus

How can I get infected?

Just like Unlock this page to continue ransomware, this virus attacks its victims when they start downloading something from the Internet. Mostly, you can get infected with this program when trying to watch an online video, download the movie or open officially-looking email. Once it gets inside, “Complete a quick survey to continue” virus blocks the system and displays such alert:

Please complete a quick survey to continue!
You’ll have your download in no time! Just complete any survey below with your valid information and the download will unlock.
Thank you for participating in our short survey, and we promise to get you back to your work as quickly as possible. By completing the survey, you aid us in our work to design the perfect personal computer experience, as well as collect funding for our select charities. We truly cannot thank you enough. Once the survey is complete, you will be returned to your previous task and will be opted out of future surveys on similar topics. THANKS!
Please fill in a short survey in order to close this application. You will also be able to use your computer as before. Don’t do this and you’ll see what happens. Thank you for your understanding. Actually do the surveys otherwise I will delete system 32. After you have completed it I assure you it will go away unless you open it again.

Please, do NOT believe this virus and do NOT enter your personal information into the survey! You have to remove “Please complete a quick survey to continue” in order to unlock your computer. Using this guide for that:

How can I remove Complete a quick survey to continue virus?

In order to remove a virus which displays Please complete a quick survey to continue lockscreen, you have to run a full system scan with reputable anti-malware program. For example, try scanning your PC with Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Reimage. However, keep in mind that “Please complete a quick survey to continue” removal can be ruined because such lockers can disable legitimate security software. In this case, make sure you use a guide which is given below. It will show you steps explaining Safe more with Networking and System Recovery methods. 

If they don’t work, follow these steps:

* Users infected with lockscreen malware are allowed to access other accounts on their Windows systems. If one of such accounts has administrator rights, you should be capable to launch anti-malware program.

* Try to deny the Flash to make your ransomware stop function as intended. In order to disable the Flash, go to Macromedia support and select “Deny”: http://www.macromedia.com/support/documentation/en/flashplayer/help/help09.html. After doing that, run a full system scan with anti-malware program.

* Manual guide to remove “Please complete a quick survey to continue” ransomware:

  1. Reboot you infected PC to ‘Safe mode with command prompt’ to disable your virus (this should be working with all versions of this threat)
  2. Run Regedit
  3. Search for WinLogon Entries and write down all the files that are not explorer.exe or blank. Replace them with explorer.exe.
  4. Search the registry for these files you have written down and delete the registry keys referencing the files.
  5. Reboot and run a full system scan with updated Reimage to remove remaining files.
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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
We might be affiliated with any product we recommend on the site. Full disclosure in our Agreement of Use. By Downloading any provided Anti-spyware software to remove Please complete a quick survey to continue you agree to our privacy policy and agreement of use.
Reimage is recommended to uninstall Please complete a quick survey to continue. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.

Note: Manual assistance required means that one or all of removers were unable to remove parasite without some manual intervention, please read manual removal instructions below.

More information about this program can be found in Reimage review.

More information about this program can be found in Reimage review.
Alternate Software
Plumbytes Anti-Malware
We have tested Plumbytes Anti-Malware's efficiency in removing Please complete a quick survey to continue (2016-10-28)
Malwarebytes Anti Malware
We have tested Malwarebytes Anti Malware's efficiency in removing Please complete a quick survey to continue (2016-10-28)
Hitman Pro
We have tested Hitman Pro's efficiency in removing Please complete a quick survey to continue (2016-10-28)
Webroot SecureAnywhere AntiVirus
We have tested Webroot SecureAnywhere AntiVirus's efficiency in removing Please complete a quick survey to continue (2016-10-28)

Please complete a quick survey to continue manual removal:

Kill processes:
[random].exe

Delete files:
[random].exe

Manual Please complete a quick survey to continue Removal Guide:

Remove Please complete a quick survey to continue using Safe Mode with Networking

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove Please complete a quick survey to continue

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete Please complete a quick survey to continue removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove Please complete a quick survey to continue using System Restore

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of Please complete a quick survey to continue. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that Please complete a quick survey to continue removal is performed successfully.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from Please complete a quick survey to continue and other ransomwares, use a reputable anti-spyware, such as Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware

About the author

Jake Doevan
Jake Doevan - Computer technology expert

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  • yazan

    anybody nows how

  • htetaungshine

    Please Help me survey unlock

  • Anumosx

    Were Good Workng

  • alim

    so you have to go to search another game without a password..

  • ZARIF

    HOW CAN UNLOCK SURVEY ANEYBODY KHONW