R4bb0l0ck ransomware virus. How to remove? (Uninstall guide)

removal by Olivia Morelli - -   Also known as RabboLock ransomware virus | Type: Ransomware
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R4bb0l0ck creators base the malware on HiddenTear code

R4bb0l0ck virus

R4bb0l0ck virus is another HiddenTear-based ransomware which developers have used the script of this educational software [1] to create their own version of a fraudulent, ransom-extorting parasite. The jumble of numbers and letters that constitute ransomware’s title actually are the leet speak way of spelling “RabboLock” which is another name this malware is known by. Regardless of how you call it, you must remove R4bb0l0ck from your PC if you want to be able to use your device properly again.

This virus is a top-notch example of a malicious ransomware which locks victim’s documents with a strong encryption algorithm, appends filenames with .R4bb0l0ck extensions and drops a document called LEES_MIJ.txt to demand payment for the data recovery.

The text in this ransom note is Dutch, though the native speakers can’t help but notice that the language is butchered [2] which suggests that the creators of the virus are not Dutch and may only be targeting Dutch-speaking users. Here is the transcript of the note, in case you are interested:

Bestanden zijn encrypted met RabboLock.
Stuur me een email (naar: 7xeqjs+1scf2q9c551an4gpw@guerrillamail.com) en voldoe aan deze voorwaarden:
Ik wil staf privileges op het account dat ik zal doorgeven
bovendien wil ik 5000 kronen en 5000 diamanten op hetzelfde account + 5000 rares naar keuze verdeeld over andere accounts
Veel succes
PS: contacteer me binnen het uur anders is het te laat!

Another proof that the ransomware is targeted towards the speakers of this particular language is the fact that the extortionists demand the ransom to be paid in Danish Krones. The sum reaches around 750 dollars which may seem quite a hefty amount of money if you only have a few files stored on your computer.

Even if your computer is stacked with more important files, paying the criminals is highly unrecommended: you may be left without the decryption key after you pay the ransom. Besides, it is quite common for malware experts to come up with free data recovery tools, so you can expect one to be invented in the future and restore your files for free. Thus, you should run a system scan with some professional antivirus like Reimage and wait for the R4bb0l0ck removal to be finished,

After the antivirus is done eliminating the ransomware, you may try out a few alternative data recovery solutions we have prepared at the end of this page.

Ransomware takes advantage of obfuscated email attachments to get inside PCs

Infectious links, malware-laden ads, malicious software downloads or fake updates are common techniques which ransomware developers use to drop these malicious parasites on the victims’ computers. Nevertheless, there is no distribution method more successful than system infiltration via fraudulent spam emails.

R4bb0l0ck may infiltrate your PC after you download an infected attachment and open it on your PC. Such attachments typically took like legitimate documents sent from various reputable institutions or organizations. Users get massively infected with ransomware because it is tough to tell if some parcel delivery notice carries a malicious script or not.

Some of these documents may feature obfuscated files which feature PDF or Word extensions but actually hide the malicious .exe file inside. Be careful not to get infected with R4bb0l0ck and don’t trust everything that turns up on your inbox!

Perform R4bb0l0ck removal with professional anti-malware

R4bb0l0ck removal should only be performed using powerful anti-malware. Otherwise, you may permanently damage your files beyond repair. Please keep in mind that free or low-cost security software are not designed for the elimination of serious computer infections like ransomware. Thus, you should invest in a reputable antivirus utility such as Reimage or Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus to make sure you remove R4bb0l0ck virus from your PC properly. We have prepared a couple of data recovery suggestions at the end of the article in case you want to try restoring some of your important files after the virus disposal.

 

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Reimage is recommended to uninstall R4bb0l0ck ransomware virus. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.

More information about this program can be found in Reimage review.

More information about this program can be found in Reimage review.
Alternate Software
Plumbytes Anti-Malware
We have tested Plumbytes Anti-Malware's efficiency in removing R4bb0l0ck ransomware virus (2017-06-19)
Malwarebytes Anti Malware
We have tested Malwarebytes Anti Malware's efficiency in removing R4bb0l0ck ransomware virus (2017-06-19)
Hitman Pro
We have tested Hitman Pro's efficiency in removing R4bb0l0ck ransomware virus (2017-06-19)
Webroot SecureAnywhere AntiVirus
We have tested Webroot SecureAnywhere AntiVirus's efficiency in removing R4bb0l0ck ransomware virus (2017-06-19)

Manual R4bb0l0ck virus Removal Guide:

Remove R4bb0l0ck using Safe Mode with Networking

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

In the instructions below we explain how to enable Safe Mode on the computer and optimize ransomware removal.

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove R4bb0l0ck

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete R4bb0l0ck removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove R4bb0l0ck using System Restore

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

Another method which can be used for the better clean up of the ransomware-affected computer is described below:

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of R4bb0l0ck. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that R4bb0l0ck removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove R4bb0l0ck from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

If your files are encrypted by R4bb0l0ck, you can use several methods to restore them:

Instructions to Data Recovery Pro

Follow these steps here to perform the recovery of some of your important files:

Guide to Windows Previous Versions feature

Here is how you can put the Windows Previous Versions feature to use when recovering your files after ransomware attack:

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

Guidelines of using Shadow Explorer for the recovery of files encrypted by R4bb0l0ck

The encrypted files are not necessarily gone forever, you can try to recover them following these steps here:

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from R4bb0l0ck and other ransomwares, use a reputable anti-spyware, such as Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware

About the author

Olivia Morelli
Olivia Morelli - Ransomware analyst

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