Razy 5.0 ransomware virus. How to remove? (Uninstall guide)

removal by Jake Doevan - - | Type: Ransomware
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Razy 5.0 virus is yet another money-seeking ransomware

Razy 5.0 virus has been released, and this version of Razy ransomware seems to be spreading in the form of Adobe document. Once the victim attempts to open it, Razy 5.0 malware displays a pop-up saying “Error on PDF file!” and then starts encrypting all victim’s files. Every encrypted file gets its original name replaced with a scrambled string and .razy file extension, which makes it easy to identificate the virus. Meanwhile, the virus displays a program window called “Razy,” which showcases a message saying:

Your computer files have been encrypted. Your photos, videos, documents, etc…
But, don’t worry! We have not deleted them, yet!
You have to pay 10€ PaySafeCard to get the decryption key.
Try anything funny and the computer has several safety measures to delete your files.
You have one chance to enter the PaySafeCard code! Be careful!

Surprisingly, the virus asks for a low ransom payment, however, this does not make the virus any better, and you should not support cyber crime by paying it. It seems that authors of this virus are not as greedy as other cyber criminals, however, as long as there is hope that malware researchers can crack the virus and create a free decryption tool, you shouldn’t pay up. Do not be scared by criminals threats promising to delete your files and remove Razy 5.0 ransomware from the system as soon as you can. For that, we highly recommend using Reimage or Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus software. You shouldn’t try to carry out Razy 5.0 removal manually as this way you can severely damage the computer system by erasing wrong files. It is better to rely on automatic malware removal tool as it makes no mistakes and can completely remove this virus from the system.

Razy 5.0 virus in action

How does Razy 5.0 virus infect the computer?

As we have already mentioned, this virus infects victim’s computer via a safe-looking PDF file. It seems that cyber criminals distribute this malicious file via deceptive email messages, claiming that they are delivering an important document that the victim needs to read immediately. Please be attentive because malicious email campaigns are probably the most efficient way of spreading ransomware nowadays. Many users still fall for crooks’ tricks and open malicious links or attachments and unknowingly invite the ransomware into the system. Just as we have said, once the victim attempts to open the Adobe Acrobat file, the virus displays a message box saying “Error on PDF file!” and in the meantime, starts encrypting all victim’s files. Just to let you know, a proper anti-malware tool can prevent this from happening, so if you haven’t protected your PC with such program already, do it as soon as you can.

How to remove this ransomware from the computer and restore your files?

If you have become a victim of Razy 5.0 ransomware virus, then you have to decide whether you wish to pay the ransom and support cyber criminals or not. Of course, we never tell our readers to pay up; however, in some cases, such small ransom can seem valueless compared to the value of encrypted data. If you decide not to pay the ransom, recover your files from a backup. Before you do that, make sure you remove Razy 5.0 virus first. For that, you should follow instructions provided under this article and start your PC in a Safe Mode first.

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Reimage is recommended to uninstall Razy 5.0 ransomware virus. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.

More information about this program can be found in Reimage review.

More information about this program can be found in Reimage review.
Alternate Software
Plumbytes Anti-Malware
We have tested Plumbytes Anti-Malware's efficiency in removing Razy 5.0 ransomware virus (2016-09-19)
Malwarebytes Anti Malware
We have tested Malwarebytes Anti Malware's efficiency in removing Razy 5.0 ransomware virus (2016-09-19)
Hitman Pro
We have tested Hitman Pro's efficiency in removing Razy 5.0 ransomware virus (2016-09-19)
Webroot SecureAnywhere AntiVirus
We have tested Webroot SecureAnywhere AntiVirus's efficiency in removing Razy 5.0 ransomware virus (2016-09-19)

Manual Razy 5.0 virus Removal Guide:

Remove Razy 5.0 using Safe Mode with Networking

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove Razy 5.0

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete Razy 5.0 removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove Razy 5.0 using System Restore

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of Razy 5.0. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that Razy 5.0 removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove Razy 5.0 from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

If your files are encrypted by Razy 5.0, you can use several methods to restore them:

Take advantage of Windows Previous Versions feature

You can restore some individual files easily if you have enabled System Restore function on your computer. In such case, follow these steps:

  • Find an encrypted file you need to restore and right-click on it;
  • Select “Properties” and go to “Previous versions” tab;
  • Here, check each of available copies of the file in “Folder versions”. You should select the version you want to recover and click “Restore”.

Use ShadowExplorer

If virus failed to delete Volume Shadow Copies, then there is a great chance that you can recover your files now. Follow these instructions to restore encrypted data:

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from Razy 5.0 and other ransomwares, use a reputable anti-spyware, such as Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware

About the author

Jake Doevan
Jake Doevan - Computer technology expert

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  • Anna23

    Its surprising how they went from first version to 5.0 real quick.

  • Jeronimo

    I hope this virus wont infect me… It has already attacked by cousin!

  • Osu

    I am so mad! Why nobody can stop ransomware authors?? my files have been encrypted and I cannot recover them!