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Search Donkey. How to remove? (Uninstall guide)

removal by Alice Woods - -   Also known as Search Donkey ads, ads by Search Donkey, Search Donkey virus | Type: Adware
12

What is Search Donkey?

Search Donkey is a questionable browser add-on, which can get inside your PC system either with or without your permission asked. According to official information, which is given on the Internet, this add-on is created by WebAppTech Coding, LLC for helping to improve browsing experience for PC users. However, SearchDonkey can not only show quick search links from Google, AOL, Wikipedia, Facebook, Twitter and other websites. It can also start interrupting your browsing sessions with different kinds of pop-up ads that may be filled with various links and other components. In most of the cases, such links are displayed only for redirecting people to unknown domains that are related to Search Donkey and seek to increase their page rank or sales. In addition, this program may also be set to record users’ browsing history and may collect data, which is related to their search terms, data that is entered on each of websites, email addresses, Information about PC’s location, IP address, etc. In most of the cases, this information is especially important for marketing companies and other third parties but there is no guarantee that it won’t show up in hackers’ hands.

If you haven’t installed this browser add-on consciously and now you are suffering from continuous Search Donkey ads or other issues that can be initiated by this program, you should remove it from your computer without wasting your time. You can do that with a help of manual removal guide, which is given down below, or by using automatic removal option. We think that you should select this removal option because Search Donkey virus may be hiding deep inside your PC system. This means that it may try to reappear on your computer after rebooting it. In order to avoid that, you should run a full system scan with Reimage and get rid of malicious files that will be detected by this program.

HOW CAN SEARCH DONKEY hijack MY COMPUTER?

Search Donkey is distributed via two different methods. First one is harmless because it needs going to program’s official website and downloading it from there. However, Search Donkey can also get on its target computer in one pack with other software. According to experts, this unwanted program can be installed with the Delta Search, WebCake and other freeware, which is always filled with various components. If you want to prevent its infiltration, you should pay more attention to freeware’s installation and uncheck all entries that look unfamiliar for you. When this add-on is downloaded, Search Donkey affects all web browsers that are installed on the PC. In addition, it starts showing its pop-up ads with product offers and initiates other activities that may cause privacy related issues. It’s highly recommended to remove Search Donkey from your computer.

HOW TO REMOVE Search Donkey virus?

When trying to uninstall Search Donkey and get rid of its annoying pop-up ads, you should go to ‘Add/Remove Programs’ or ‘Programs and features’ and eliminate suspicious entries from there. In addition, you should use these steps:

You can remove Search Donkey automatically with a help of one of these programs: Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus, Malwarebytes Anti Malware. We recommend these applications because they can easily delete potentially unwanted programs and viruses with all their files and registry entries that are related to them.

We might be affiliated with any product we recommend on the site. Full disclosure in our Agreement of Use. By Downloading any provided Anti-spyware software to remove Search Donkey you agree to our privacy policy and agreement of use.
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Compatible with Microsoft Windows Compatible with OS X
What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall Search Donkey. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.

More information about this program can be found in Reimage review.

More information about this program can be found in Reimage review.
Alternate Software
Plumbytes Anti-Malware
We have tested Plumbytes Anti-Malware's efficiency in removing Search Donkey (2015-03-05)
Malwarebytes Anti Malware
We have tested Malwarebytes Anti Malware's efficiency in removing Search Donkey (2015-03-05)
Hitman Pro
We have tested Hitman Pro's efficiency in removing Search Donkey (2015-03-05)
Webroot SecureAnywhere AntiVirus
We have tested Webroot SecureAnywhere AntiVirus's efficiency in removing Search Donkey (2015-03-05)
Search Donkey snapshot
Search Donkey snapshot

Manual Search Donkey Removal Guide:

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove Search Donkey from Windows systems

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall Search Donkey and related programs
    Here, look for Search Donkey or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove Search Donkey from Mac OS X system

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for Search Donkey or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove Search Donkey from Internet Explorer (IE)

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for Search Donkey and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete Search Donkey removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove Search Donkey from Microsoft Edge

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, Search Donkey should be removed from your Microsoft Edge browser.

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove Search Donkey from Mozilla Firefox (FF)

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select Search Donkey and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete Search Donkey removal. Click on 'Reset Firefox' button for a couple of times
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove Search Donkey from Google Chrome

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select Search Donkey and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete Search Donkey removal. Click on 'Reset' button to complete your removal
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove Search Donkey from Safari

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for Search Donkey or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete Search Donkey removal process. Select all options and click on 'Reset' button
After uninstalling this potentially unwanted program (PUP) and fixing each of your web browsers, we recommend you to scan your PC system with a reputable anti-spyware. This will help you to get rid of Search Donkey registry traces and will also identify related parasites or possible malware infections on your computer. For that you can use our top-rated malware remover: Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware.
Alice Woods
Alice Woods - Likes to teach users about virus prevention

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  • Girey

    This is really very simple to remove search donkey virus.
    First step:
    Uninstall SearchDonkey for add or remove feature.
    Second step:
    Unistall “Updater” click on this updater you will see that this is also related with this searchdonkey you just need to uninstall UPDATER
    This really works I tried the same in my computer too.

    • JETT

      THANKS,IT REALLY WORKED….GLAD TO GET THAT CRAP OFF MY COMPUTER

    • Sheila

      Thanks Girey, I have tried for weeks to get that darn thing off my computer. I had to remove Internet Updater and Updater to get removed but it worked Thanks to you.

    • Mark

      thanks for the info. I spent a hour looking for a way of getting this crap off.

  • Todd

    Uninstalling “Updater” was the key to completely removing this spyware. Thanks!

    • shane

      What you said worked thanks-Also just restart the computer to see it gone

  • Paul

    Ive had this “search jackass” on my computer for a couple of weeks now. It was disguised as an updater so I didnt realize what it was …. Thanks!

  • Aggervated

    I removed the updater and it still will not remove this stupid search donkey. Suggestions?

  • Finallly

    After several weeks and many attempts at removing internet updater, I finally removed updater also and Search Donkey if finally gone. I wish they would arrest people for that kind of spyware.

  • It Worked

    Thanks for your comment – I was able to get rid of this by doing the same.

  • MOFUFINALLYGONE

    This is out of sight i have been fighting with that POS for over a year and FINALLY got that Mo Fu off my computer, THANK YOU, THANK YOU, THANK YOU. Easiest thing ever.