Remove ShopNav

Removal instructions

These mother fuckers should be hanged to death. They bastards and make your internet browsing horrible.

I completely agree. I followed all these removal instructions, but nothing worked!

there is automatic removal and even shopnav provides their removal. Both of them removes this parasite.

I downloaded and ran the automatic removal software, and it failed to remove the software. I agree with Sanjay

shopnav is the most annoying ever see.

When installed it sends details including your Windows account name and your previous search settings to its controlling server.

Causes IE6 Service Pack 1 to be unable to print any page.

Fuck these guys in their stupid fucking asses. I'd love to know where they were headquartered so i could bash their bains in with a tire iron.

ShopNav sucks! What a bunch of ass wipes for even thinking up such an annoying parasite. I agree with Sanjay.

ShopNav sucks indeed and needs to die.
I just found it in my registry, and will try to change the values to KILL IT. IF it works, I'll let you KNOW!!
Anyone else see shopnav as being associated with eanthology and eaccelerator?!?

JCPenney. I must have more than one hijacker; everytime I try to download a killer of shopnav or twaintec, it directs my page to "object blocked"!
Any ideas on how to get the hijackers restrictions OUT of here?!?
Thanks.

Grrr..... it's like a plague that won't go away!!! Lucky they don't list a way to contact them or I'd sent a gd email for every pop up I got, then again it would take so much time I'd have to quit my job.

Shopnav you blow!

Their ISP should shut them down and never let them on the net again. anyone that hijacks you computer should be shot!

If I ever find these guys I am going to kick their geeky asses. You'd think there'd be some way to contact them so you could tell them all about the ass-kicking they can expect, but I'll be dipped if I can find the assholes. Any suggestions?

i have also tried all removal intstructions, and have failed.

here is the info on the owner:
Mike Thompson
250 Montgomery Street
San Francisco, CA 94104
US
Phone: (415) 901-0413
Fax..: (415) 901-0420
Email: support@shopnav.com

if i lived there i would give him a personal visit. i want to kill him

Go to www.lavasoftusa.com and download their free software. After downloading choose update. After updating choose scan. After scanning right click on any check box and select all, choose quarantine and then next to delete spyware found though scanning process, or go to help and read about learning to do more.

Enter an item that you would normally shop for. E-mail the sponsoring vendor the following: You are supporting spyware. Your site will be boycotted until you stop supporting "ShopNav". Please contact Mike Thompson
250 Montgomery Street
San Francisco, CA 94104
US
Phone: (415) 901-0413
Fax..: (415) 901-0420
Email: support@shopnav.com
and remove your sponsorship.

They are located at 250 Montgomery Street, San Francisco, between Market & California. Let's all go down and pay them a visit! Kurson, Can I borrow your tire iron. Let's take out as much damage on their building equal to the amount of time and money spent on dealing with this unwanted program. ERADICATE is the word of the day.

The maker of Shop Nav should be hung by there privates and have their body parts cut off one by one. It was put on my computer by spyware. Dirty basters whoever thought of doing all of this annoying things to honest peoples systems should die a horrible death.

i have tried to go to lavasoft but ShopNav will not let me go there. then when i try to get spyware software from tucows it will redirect me no matter what software i choose.

i do not have it in my registry or in the folder that it is supposed to be in. i have no idea where it is and it still comes up.

Many times, websites do not work for me because it loads the shopnav error site. I've tried to find the shopnav dll files on my computer and the srng value in my registry, but they're not there. I downloaded spyhunter, but I need to register and, I think pay, to actually clear out the spyware. I went to the shopnav site, and clicked the uninstall link, and lo and behold, it led me to the shopnav error site and wouldnt let me download the uninstall software. I don't know what to do. If anyone can help me, my email is heteroheretic@hotmail.com

What i did was do a system restore, but only held it off until the day i restored too. I called the shopnav people, but they were not there. Gee i wonder y!!

I can't get rid of shopnav either. I have tried spysweeper and spybot. I used shopnav's uninstall programs both the download and automatic. After I ran them it said "uninstall complete", but shopnav is still on my system. I tried the manual removal instructions but none of the files or registry entries I'm supposed to delete are on my computer. They are really starting to piss me off.
Has any one had any luck with uninstalling their crap? Does anyone have any ideas?

TO REMOVE SHOPNAV....DOWNLOAD FOR FREE SPYBOT..RUN IT ON YOUR COMPUTER...AND IT WILL TAKE CARE OF THE PROBLEM....IT WORKED FOR ME.....GOOD LUCK

Go to Shareware.com, download ACE Utilities and you get a free 30 day trial. Run it once a week. It removes most spyware and took care of ShopNav, but somehow the fucking thing keeps coming back. I have to run Ace Utilities to remove it again.

Thanks Mexicano. Spybot seems to have done the trick. I've had this problem for over a year now and it is just infuriating. I hope more people send complaints too. You can report them to the FCC since they do not offer a working uninstaller which is required by law.

Can we start a lawsuit against Mike Thompson?

We need to take legal action against this type of thing. I am contacting Florida'a Attorney General. Unfortunately, I haven't found what state that Shop Nav is in so I could state a class action suit. I will start one. Stay posted for an update

Thanks

http://caag.state.ca.us/consumers/mailty.htm

Link to file complaint

After hours of trying to remove ShopNav shit from over taking my computer I am happy to share a Company that offers a free trial SpyWare removal that works! I may even buy it as they earned my business. http://www.bulletproofsoft.com/

Even ShopNavs web site offers a uninstall that does not work! It probably plants more parasites on your computer!

ShopNav your days are numbered!

Happy killing of this parasite to fellow upset victims.

I just downloaded Bulletproofsoft out of 3 spyware programs it was the only one that was able to detect it and remove it. :)

What's the point of this thing anyway? Is someone actually making money disrupting navigation to display nothing more than what appears to be an ordinary search engine "favorites" screen? I mean, if they were selling a product I would at least get the point, even though they would still be a bunch of SOBs.

Tried all the clues to find ShopNav in the registry to no avail. Tried SpyBot and doesn't find it either. I spent 6 hours yesterday deleting other spyware from Avenue Media which SpyBot didn't find either, but now successful gone. No luck with ShopNav, so will take Ed's advice and log a complaint. Such a waste of time!

I make $800 on disabilty. I saved up $300 to get a basic barbones computer. Al I wanted was to have fun, chat, play dominoes and do Genealogy and sweepstakes.

I lost a part time online job of about $100 a month. I am sitting here crying, I hurt and am very sick phydically and mentally. The depression and crying. All I want is to access Heritage Quest Online. I also could not get into www.adobe.com and I now know after using i have in my Laura profile on the start menu one of the Shop Nav programs. On my no profile I have two My Web (Smiley) things which are out of shop Nav. I do not know how to remove them. I ahve gone through avirus site, McAfee free scan, Webroot.com Spy Sweeper, www.pestpatrol.com and have hand gone through the files.

PLEASE I WANT TO SURE THEM. I CANNOT DO GENEALOGY. I LOST MY JOB. I AM IN PAIN AND NOW I DOWNLOADED A PROGRAM CALLED SPYHUNTER AND CANNOT FIND THAT

I ALL I DREAMED OF WAS OWNING MY OWN COMPUTER AN THIS IS MY FIRST.

Whydoes shop nav do this. Why do hackers go to jail but these people are allowed to ruin people's lives?
I cannt take it anymore. In tear
Churchy
mechurchlady@hotmail.com

HERE IS MY LIST:
Hand search the computer
McAfee free virus scan
WebRoot Spysweepers
www.pestpatrol.com
Enigam Software Spyhunter
Adware 6.0

WHO IS NEXT?

Here is what i found out with Spy Sweeper.
It is located at HKCU: Run and anothe is at HKLM: Run.

so how do I get it out of the H Key things.
I am running out of computer memory because of all the antiviral proframs i have.

I am allergice to chocolate mildly and just polished off half a pound of M & Ms. I have Celiac and have been thinking of ways to get even with Shop Nav. Psas the chocolates please. I am passed the crying stage and am planning for war.

I will next try x-cleaner. Like that is going to help

I too, have tried to contact Shop Nav and the only way I've gotten a response was to email them at admin@shopnav.com. Of course, all they told me to do was go to the site and use the uninstall, which does NOT work! I've tried every spyware program known to man! When they responded to my email, they told me to reply back w/ the URL of the page I was getting, which I did. There were one or two Spyware programs I couldn't purchase because -you guessed it! - I couldn't order it because I was redirected to Shop Nav!! I tried to get another number for Shop Nav, but had no luck. I also left a message at the number listed in the posing above, but of course, I got no return call! I work from my PC and these cretins are costing me money! If anyone is still interested in suing these people, count me in! I'm not a violent person, but I can see why the folks want to disembowel the creator of Shop Nav! I think Shop Nav should be considered a high risk VIRUS, not just spyware! This thing is causing a lot of problems and making people spend lots of money to try to remove it. It almost wouldn't surprise me if it was actually created by some of the same people who make the spyware removal software! Think about it- What better way to sell Spyware removal software, than to make Spyware that is completly resistant to most removal software! I say sue them, THEN disembowel them!! Who is with me??

Ps.
I also filed an on line complaint with the Attorney General of Caloifornia and demanded that they immediately have the Shop Nav site shut down!

i just filed a complaint with the AG of CA.
spyware has never bothered me. i live with it, and i am not irritated easily AT ALL.
but shopnav is one of the most irritating, parasitic things i have ever come across. countless times it has left me cussing loudly over a site that wont load because of it. this idiot bs company needs to be shut down, it is costing people money, and causing unneded stress and stomach ulcers.

if any of you has contact with hackers, try and organize a group to shut them down permanently, and cost them as much money as you can in the process. and that little i mentioned there is FAR less then what this company deserves. the creator should the thrown in the darkest, dampest dungeon that exists and be fed nothing but bread and water, and be tortured for the rest of his life. and even THAT would not be enough. i have never hated anything as i hate shopnav and the creator.

i can not get rid of this beast has anyone had any success?

I recently purchased Ad-Aware. I had the demo running, but the Ad-Watch feature doesn't run with the demo, so somehow ShopNav got installed on my computer. For some reason, Ad-Aware would not remove the ShopNav crap. I tried using my Internet Options to set my browser back to its original settings. Of course, the Ad-Watch told me something was attempting to overwrite the dll, and I approved it, since it was me that was doing it. However, when I closed IE and re-opened it, Ad-Watch told me that ShopNav was trying to overwrite what I had just done. Figuring I had nothing to lose, I tried using the removal tool on ShopNav's website - keeping Ad-Watch and Norton Anti-Virus open the whole time, even though it said to close all programs. I'm happy to say, I'm now ShopNav free. I tried all the things I had done before that made it come up like doing searches, entering bad web addresses, hitting IE's search button, and no ShopNav crap came up. I also did another scan with Ad-Aware to make sure nothing else had been added to my computer. It seems it's now ShopNav free. When finished with the uninstall, I was taken to a website with a form asking why I uninstalled it. I left them a nice personalized message that you guys would've been proud of. Let's put it this way, they know how I feel about them.

As I said in the previous posting- I have tried almost every spyware removal program there is with no success. The two that I haven't tried, I can't get them because -surprise- I get redirected to SHOP NAV when I try to purchase them on line! I too, filed a complaint withe the California Atty. Gen, but even if the site is shut down, it will do me little good, now that my PC already has the nasty little vermin on it! What needs to happen, is for a class action law suit to be filed against that company! I hope they read post and realize that quite a few people hate them enough to do them bodily harm!
Cretins!

VERY IMPORTANT THAT ONLY PROFESSIONALS DO THIS.

1. Use Spybot Search & Destroy
2 use a free antiviral program like homescan.
3 use another anti spy program, Ad Aware6 is really good.

4. you must find int he registry the following terms. DO NOT REMOVER THEM UNLESS YOU KNOW WHAT YOU ARE DOING. For example in the blocked address you have shopnav's addres, right? Then you go into the registry and pull everything including your blocked addresses and those with spy fighting programs. Also check the regular files with find programs in the start area of the computer.

sahagent, drsnsrch, grandstreet (I did not find that one thought) fun Web, my web search, my web.
Sometimes the space is ommitted.

There is a binary tingy that has the proxy coed and i cannot remember where I found taht but I saw google in there also. It is a binary code for the proxy address of 217-------- (forget the rest)

I lost Net Zero. What is the following files as it has a bad bug called POLMX: doc fin spec MRU?

I NEED TO KNOW WHAT Doc Fin Spec MRU Regist
y key does and why Net Zero, POLMX and drsnsrch are there.

I will be there with my bible to thump him. I am too sick from this.

SPYBOT SEARCH & DESTROY do not clcik on the easy bersion, you cna opt later or let someone else opt for advanced stuff if you need. http://www.safer-networking.org/en/index.html

I believe that I've found a way to remove Shop Nav and I will (hopefully) be posting it in the next day or two.

recently downloaded spybot..and it got rid of shopnav...but i still cant access the sites that shopnav popped up with...anyone get that problem?

1. Go to TOOLS" on the toolbar of Internet Explorer.
2. On the tools click on ' INTERNET OPTIONS".
3. The fifth tab is "CONNECTIONS", click that.
4. On the right is " SETTINGS" click that.
5. "PROXY SERVER" should not be checked in either box. If it is not checke then check off the first box on "PROXY SERVER".
6. "ADVANCED" will now be assessible. click on that.
7. "PROXY SETTINGS" should be blank.
8. delete that window and unclick "PROXY SERVER".

Some people may use a proxy server and in that case only those that you use should be there and the computer set the way you like it.

#5 SHOULD BE "NOTHING IS CHECKED" ADN #7 SHOULD BE "LIKE TOTALLY BLANK".

Temporary measure is that each time you start up Explorer you MUST uncheck the proxy server thing. This is a 'TEMPORARY, I GOT TO USE THE COMPUTER NOW' measure.

I know i should be asleep in bed but I keep wondering what I should wear to court when I sue that guy's butt off.

Hugs
Churchy

I had visited shopnav.com some time ago to search for a removal program, but the one they had for download never worked, so I was left to try some of the more complicated messages you've all been through.

Being unsuccessful with those, I decided (in total desparation) to go back to the shopnav.com website, where I found a new, Internet-based removal system that actually seems to have worked.

Don't know if it will work for everyone, but it's worth a shot:

http://www.shopnav.com/uninstall.html

If this link doesn't work, look for it under support, click on the question "How do I unistall Desktop Search" and there should be a link. It's worth noting that for some people that are having trouble getting to some sites, that ShopNav has a tendency to block access to sites when you do not use "www." at the beginning (i.e, www.cnn.com instead of cnn.com).

Don't know if it will help, but I know what you're going through.

Good Luck!

I have tried all listed uninstall method on the shopnav website. None of them work. Then I tried Spybot with the latest updated version, it works for me. It also removed bunch of other junks from my PC. I am not sure if I have to run it periodically

userinSF you must run spybot search and an anit-viral program like house scan regularly. How often depends on the type of sites your computer visits and how often the computer is used.

I already after a week got a new bug. No program is perfect. Spybot and some other coompanies even will help you block these bad sites. You also must make usre your ocmputer blocks adware sites. Tools; Internet options; privacy; edit; then enter the URL of the ad ware.

Delete all cookies and if you have a cooke for you bank you want to save then dig it out of cookies and put it in a special folder called GOOD COOKIES by Jack Smith (or whatever name you want there).

There is a good twain for printers and a bad twain adware. Naming files so you KNOW they were installed by you helps. All my MSN icons are in a special folder with a name ZZZ MSN GARBAGE ZZZ.

Spyware is like termites, you kill them and a month later you got them again.

I must admit that I share the same frustration that many of you have with this most annoying parasite. Who are these losers anyway that write this kind of software? I wanted to hunt them all down and kill them just as much as you all did, but it’s not worth going to jail for these idiots. With the help of websites like this one, we can beat them. Here’s my success story that hopefully helps the rest of you who haven’t gotten rid of this thing yet.

After unsuccessfully trying a bunch of spyware remover programs, I stumbled upon an article that described how ShopNav installs an Internet Explorer helper program under the Registry Key section HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindows
CurrentVersionExplorerBrowser Helper Objects. Typically, they are called IEHelper.dll, SNHelper.dll, or Searchhook.dll, but I had none of these on my computer. However, my Internet Explorer kept on redirecting to the ShopNav sites (websearch.drsnsrch.com) whenever I clicked the IE Search button or whenever I browsed to a nonexistent URL. I followed that registry path and found a registration number (too long and probably different on everyone's computers) that led me to a program called SYSTB.DLL with strange labeling called wbho.band. This SYSTB.DLL was in my C:Documents and Settings%USERNAME%Local SettingsTemp folder and it was getting run every time Internet Explorer was launched. THIS WAS THE PROGRAM THAT KEPT DIVERTING MY INTERNET EXPLORER TO THE SHOPNAV SITE! I had to exit IE before I could delete it. Then I reset all my IE Registry parameters that had the string "drsnsrch" in them, back to the MSN defaults, and clicked the button "Reset Web Settings..." in IE under Tools-->Internet Options. After all these steps, my browser was NO LONGER REDIRECTING to ShopNav!

I submitted a change for the main description at the top of this page which includes all of this information and all the registry changes. The webmaster has to review it first before it gets posted. Check back later if it's not up there yet.

(Sorry about the double backslashes. This website’s comment editor has a strange bug that seems to either clear out the backslashes or put in two!)

SHOPNAV IS BULLSHIT!!! ALL THESE OTHER COMPANIES THAT PROMISE TO REMOVE "SHOPNAV" FROM YOUR PC IS BULLSHIT ALSO. OH YEA, THEY CAN SCAN YOUR PC BUT WANT MONEY TO REMOVE THE SHIT FROM YOUR PC. THESE COMPANIES MIGHT BE WORKING TOGETHER TO MAKE MONEY ON US! PLEASE EMAI meL at SteveBerzosa@yahoo.com if you find a FREE solution to my problem. GOOD LUCK

Actually, what shopnav does could be considered illegal. They steal 404 traffic. For those who do not know, 404 traffic refers to the 404 error "Page not found". I'm a webmaster and I own many sites and get a lot of traffic. I also sell advertising on my pages including my custom error page. IE has a default 404 error page however, if you have a website, you have the right and abiity to redirect your visitors to a custom 404 page. There are many reasons for this, for instance, let's say you redesign your website and delete the old one. In your .htaccess file, you just enter "ErrorDocument 404 http://www.yourdomain.com/yoursite.html"



You see, your old pages are still listed in the search engines. By setting up 404 redirection, you can still get those visitors by redirecting them to your new site. So if they click on YOUR link in the search engines and the page does not exist anymore, you can redirect it back to YOUR site. That traffic belongs to you because they are clicking on a link that belongs to you!



What shopnav does is redirect ALL 404 traffic regardless if the website owner sets up 404 redirection!! That's strealing traffic and on the Internet, Traffic = Money so it's the same as stealing money out of your pocket.



Another thing is that I've been a webmaster for 8 years. I know what not to click on and I have my browser set to prompt me before allowing software like shopnav from being installed. I always say no. So I NEVER chose to have this software installed on my Laptop. How it got on my machine, I just do not know. Any software I've installed, I never allow the installtion of "addon" programs included in the setup files of programs. So it appears to me that the only way shopnav could have been installed on my machine is if it was forced on my machine by some sort of script that hides any notification of the installation process. Probably on a site I visited. I'm the only person to use my laptop and it's fairly new.



I'm contacting my attorneys about this. It would be an open shut case just by having the judge click on the links of my websites in the search engines so he/she can see the redirection to shopnav. I've noticed that my redirection requests in all of my sites has jumped way up and the traffic to my websites have decreased. I'm having to manually recreate the pages that do not exist anymore and install a redirection so shopnav cannot steal my traffic anymore and it's going to take me a very long time to do it. I've lost money because of shopnav and I'm losing even more money because of the time its taking to prevent then from stealing my traffic.



To top it off, I've tried their uninstall software 5 times and it does not wok.



Shopnav I'll see you in court!

I am having the same problem as Peter in #21 post. I am so pissed off right now, I can't even think to do my work. Shopnav has rendered websites I use everyday unusable. It makes me furious that these bastards can install shit on my computer without my permission or knowledge. This is my personal property and they have no right to touch it. I have tried everything to uninstall this crap and nothing works. I have also emailed complaints to Shopnav with no avail. Good for your #51 for taking these assholes to court! I hope you are successful and shut them down!
Where can I complain about this in a formal and effective manner? Anyone know?
I share all of your pain!!!

THIS WORKED FOR ME

The following instructions are from: http://www.doxdesk.com/parasite/ShopNav.html

SHOPNAV REMOVAL
Open the registry (click 'Start', choose 'Run', and type 'regedit'), and find the key HKEY_LOCAL_MACHINESoftwareMicrosoftWindowsCurrentVersionRun. In the list of values on the right, delete the 'srng' entry.

Next, open a DOS command prompt window (from Start->Programs->Accessories) and enter the following commands, for the IE variant:

cd "%WinDir%System"
regsvr32 /u "Program FilesSrngSearchHook.dll"
regsvr32 /u "Program FilesSrngIEHelper.dll"
Or for the SN variant:

cd "%WinDir%System"
regsvr32 /u "Program FilesSrngSNHelper.dll"
Restart the machine and you should be able to delete the 'Srng' folder inside the Program Files folder. You can also open the registry (Start->Run->regedit) and delete key HKEY_LOCAL_MACHINESOFTWARESrng, and delete the 'words.lst' file in the Windows folder to clean up if you like.

Finally, restore the normal search settings (Internet Options->Programs->Reset Web Settings).

Those instructions did work AND they are easy to do. You DON'T want to mess up any of the reg. keys, but if you do EXACTLY what those directions say, SHOPNAV is history!

i think lucifer is shopNav....i kid you not..insane?yes it is driving me insane....shopNav makes computing sheer hell....shopNav is hell...
lawsuits? yes i want to jump on that class action suit...i agree with ALL the above negative posts..
we are being raped by this thing....this should be outlawed like in the days of old when laws meant something!

madddddddd....how about...-------- fill in blanks!

Out of frustration I found this site. ShopNav is really starting to make not just computer using a pain, but in turn making life for me very difficult. I'm seriously thinking about finding a cause of action..ANY...such as harassment or intentional infliction of emotional distress...to use in federal court. I am unable to access online classes or my bank account from home. All we need is one legal precedent and all of this BS will be over.

Removing the SYSTB.DLL file referenced in post #49 worked for me!

I found the file "Systb.dll" But it will not allow me to delet it. What do I do?

In frustration as to trying everything to get rid of this monster, I typed in www.shopnav.com in my address bar and found the removal tool. there was a weird type of code password you needed to retype but after several attempts i got it correctly and was able to remove the bug.

In regards to #58.. deleting the file "systb.dll" does work. I tried it, the first time, I also had trouble deleting the file. It said "cannot delete.. may be in use.." blah blah blah... just get off the internet and then try again.. if that fails, restart your computer. Make sure the first thing you do before you start up anything else to go and delete that file. I did and it works! I got my default msn search engine back. I missed it so much, can't explain how wonderful i felt when shopnav didnt pop up. =D good luck to u all!!

In my case it seems to be the cookies .If you have Windows XP there is a very simple way to stop this. When this shit appears copy the Address from your browser under the edit tab , enable internet properties , select "privacy " , then click on "sites" paste the name of this web site in the adress box and select "block" . Shut down . This has worked for me .

Thank you sooo much for this website.
I had removed and fixed everything but still had one more fill other websited failed to mention:
systb.dll and after doing a search found :
systb with a red icon= the actual program that kept changing browser setting upon startup of windows!! Thanks again

Go to this site to find your state attorneys office link...Then make a camplaint



http://www.mbecellular.com/state.html



Underneath your address line, click MSN.com and copy/paste this address. This will let you search on MSN browser and block Shopnav

Go to this link, its where you can file a complaint with the FCC on Shopnav.

Just copy/paste this link

http://www.ifccfbi.gov/index.asp

I am not a PC whiz. Will someone explain exactly what I am to type in on command prompt. I have XP home edition, and when I go to DOS command prompt. What exactly am I supposed to type in after " c:Documents and Settinguser name "


Below is part of the instructions I do not really totally understand....

Next, open a DOS command prompt window (from Start->Programs->Accessories) and enter the following commands, for the IE variant:

cd "%WinDir%System"
regsvr32 /u "Program FilesSrngSearchHook.dll"
regsvr32 /u "Program FilesSrngIEHelper.dll"
Or for the SN variant:

cd "%WinDir%System"
regsvr32 /u "Program FilesSrngSNHelper.dll"

Just download that SpyHunter software, scan your drives and MANUALLY delete every friggn thing it finds!

:)

Link to download is up at the top of this page, etc:

ShopNav automatic removal:

download removal software



Yeah I hate this ShopNav. Pretty pointless software..

Microsoft recommends this free adware software removal, ( lavasoftusa.com ). I used it and it found 36. I deleted all but 6 or 7, the info said that they where part of Internet Explorer.

Then I tried a search using address bar where URL link is. I typed in " toy collecting " the address bar & clicked enter key, and I got the "cannot find" page. Before I would get the Shopnav search engine. So Now What?????

I went to Microsoft.com and searched for an answer to repair my Internet Explorer 6 Service Pack 1. And I found it at this link. " http://support.microsoft.com/default.aspx?scid=kb;en-us;318378 ".

I scrolled down the page to " Windows XP and Windows XP SP1: Edit the registry and install Internet Explorer 6 ". When you are modifying your registry, be SURE TO FOLLOW exact instructions....

If this works. I will come right back and post.

Tks for this site
CJSmall
Indiana

I tried everything above, what a mess.I lost a whole days work over shopnav and xlime.optimizer which I got a the same time. Hijackthis even restored my search values. Yaaaaaa!!!!!

I agree with Sanjay, but a little less violently.
It is extremely annoying to see shopnav keep popping up, time and time again, after successful removal. Yes, there should be extreme punishment, but rather than hanging, I think financial punishment and imprisonment would be more appropriate! I would claim that removing shop nav has cost me at least 4 hours of my life and would like to see if anyone would like to start a class action lawsuit against the shitheads who do this to us!
Use "Adaware". It is free and very good!

There is an additional website that you can go to to remove ShopNav, http://shopnav.com/support.html. There are instruction for removing the Desktop Search Assistant as well as resetting the IE search buttons. Make sure you do both b/c only doing one will not repair the IE search buttons completely. Best of luck!
~ thebigd18

I want it remove off my computer please.