SmartPops manual removal:
Kill processes:
rh.exe, sp.exe, ne.exe
Delete registry values:HKEY_CLASSES_ROOT\HP.Hopper
HKEY_CLASSES_ROOT\HP.Hopper.1
HKEY_CLASSES_ROOT\SP.SmartPops
HKEY_CLASSES_ROOT\SP.SmartPops.1
HKEY_CLASSES_ROOT\AppID\{C81CFF28-6DF1-402F-B78C-D9493EF59882}
HKEY_CLASSES_ROOT\CLSID\{0421701D-CF13-4E70-ADF0-45A953E7CB8B}
HKEY_CLASSES_ROOT\CLSID\{D5C778F1-CF13-4E70-ADF0-45A953E7CB8B}
HKEY_CLASSES_ROOT\CLSID\{E79061BA-B6E7-4A9D-A07C-C3CB561013B4}
HKEY_CLASSES_ROOT\Interface\{1423903E-86CC-4470-8AB0-257C10D77D45}
HKEY_CLASSES_ROOT\Interface\{4DEA7CA1-3372-4204-937C-2DD4A6ED6562}
HKEY_CLASSES_ROOT\Interface\{A42DC659-33B5-409E-A433-650AC42ECCA4}
HKEY_CLASSES_ROOT\Interface\{A8516F49-8046-4295-8EE9-C59D5041C9E2}
HKEY_CLASSES_ROOT\Interface\{FB82CCD5-174B-4379-BC37-72D9B5ADAEDA}
HKEY_CLASSES_ROOT\TypeLib\{473150D97-09E9-4590-864E-3431DA53BF37}
HKEY_CLASSES_ROOT\TypeLib\{FA777197-4BF7-4AA9-A088-A0D803198DE0}
HKEY_CLASSES_ROOT\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{0421701D-CF13-4E70-ADF0-45A953E7CB8B}
HKEY_CLASSES_ROOT\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{D5C778F1-CF13-4E70-ADF0-45A953E7CB8B}
HKEY_LOCAL_MACHINE\CLSID\{0421701D-CF13-4E70-ADF0-45A953E7CB8B}
HKEY_LOCAL_MACHINE\CLSID\{D5C778F1-CF13-4E70-ADF0-45A953E7CB8B}
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{0421701D-CF13-4E70-ADF0-45A953E7CB8B}
Unregister DLLs:ne.dll
Delete files:rh.exe, sp.exe, ne.exe, ne.dll
Delete directories:C:\Program Files\Network Essentials
Misc:The parasite may install all listed objects or create only few of them.
Post Comment:
Attention: Use this form only if you have additional information about SmartPops parasite, its removal instructions, additional resources or behavior. By clicking "post comment" button you agree not to post any copyrighted, unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, profane, hateful, racially, ethnically or otherwise objectionable material of any kind.