Why-Cry ransomware virus. How to remove? (Uninstall guide)

removal by Gabriel E. Hall - - | Type: Ransomware
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Why-Cry: another WannaCry imitator terrifies victims

The picture showing Why-Cry ransom note

Why-Cry virus is another ransomware borrowing the name from the infamous ransomware. Though since the attack of the original crypto-malware, WannaCry, there have been already multiple copies, this one seems to be quite persistent. It happens to be the successor of another crypto-malware, WhyCry, which emerged two months ago. Cyber experts have noticed two versions roaming on the Web: TPS 1.0 and TPS 2.0 versions.

According to VirusTotal service[1], the malware is detectable as MSIL/Filecoder.A!tr, Ransom.WhyCry, Win32/Trojan.825, etc. It seems to execute its comments via Why-Cry ransomware.exe.

Thus, it is possible to detect it on the Task Manager and end the command. However, it will hardly cease the very threat. Additionally, this malware reboots the system in order to encrypt files. After that, it displays the message warning not to turn off the computer.

Later on, it asks to create a Bitcoin wallet and transfer the amount worth $300 to a specific address. Since you are dealing with a file-encrypting threat, paying the ransom does not increase the chances of data recovery. Thus, it would be better to initiate Why-Cry removal. Reimage or Malwarebytes Anti Malware will be of assistance of countering the malware.

Other versions of the malware

TPS 1.0 ransomware. Its operation mode resembles the original Petya[2] as it requires rebooting the system. According to the ransom note, the perpetrator seems to be a non-native English speaker. It asks to purchase the bitcoins and transfer to the Bitcoin address. In smaller font, it warns several times not to turn off the device. No reports about data recovery after the payment are recorded. 

TPS 2.0 virus displays almost identical ransom note expert that this time it introduces itself as Why-Cry. Though it also targets exclusively Windows systems, it does not seem to be so elaborate as the original WannaCry as it needs to reboot the system to encode files.

Unlike other threats, the virus does not offer to purchase any Why-Cry Decrypter but instead remit the payment to get a decryption code. Luckily, IT experts have found a key combination to decrypt the files – YANGTGTDKYFWSBDAUWPMFNHBUGPFUCKY.[3] Make a rush to remove TPS 2.0/Why-Cry.

Distribution peculiarities

This particular malware spreads the same way as other threats. It lurks for unsuspecting users in torrent sharing domains. It might also hide in abandoned software and links promoted in the domains overcrowded with ads and links to gaming or even more fishy sites.

You should not forget another popular ransomware distribution method – spam emails. Though it is more popular among Locky, which now spreads as Diablo6 and Lukitus malware, and Cerber, you should not exclude the possibility that this malware might also deviate to this option. In order to ward off ransomware trojans and exploit kits, update malware elimination tools.

Why-Cry elimination steps

If this malware has corrupted the device there is no need to send the money to perpetrators. Start Why-Cry removal by launching an anti-spyware tool. In case, your computer the lock-screen of the malware, restart the system in Safe Mode. More information is displayed below.

After you remove TPS 2.0/Why-Cry virus, you can decode the files. After that, it is recommended to scan the device again. This malware is likely to be distributed in Europe, so not only British users, but, for instance, Croatian[4] users should be cautious of the malware.

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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall Why-Cry ransomware virus. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.

More information about this program can be found in Reimage review.

More information about this program can be found in Reimage review.

Manual Why-Cry virus Removal Guide:

Remove Why-Cry using Safe Mode with Networking

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove Why-Cry

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete Why-Cry removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove Why-Cry using System Restore

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

In case the first method did not grant you the access, you can perform System Restore to launch the anti-malware software to remove Why-Cry tool.

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of Why-Cry. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that Why-Cry removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove Why-Cry from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

If your files are encrypted by Why-Cry, you can use several methods to restore them:

The benefits of Data Recovery Pro

This tool is designed to recover damaged and lost files especially if they got corrupted due to an internal system error.

ShadowExplorer option

In case you encounter a more elaborate file-encrypting threat in the future, it is likely you will be able to recover the files with the assistance of this software. It recreates the files by using shadow volume copies.

  • Download Shadow Explorer (http://shadowexplorer.com/);
  • Follow a Shadow Explorer Setup Wizard and install this application on your computer;
  • Launch the program and go through the drop down menu on the top left corner to select the disk of your encrypted data. Check what folders are there;
  • Right-click on the folder you want to restore and select “Export”. You can also select where you want it to be stored.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from Why-Cry and other ransomwares, use a reputable anti-spyware, such as Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware

About the author

Gabriel E. Hall
Gabriel E. Hall - Passionate web researcher

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References