‘Windows Firewall Security Damaged’ virus. How to remove? (Uninstall guide)

removal by Jake Doevan - - | Type: Adware
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‘Windows Firewall Security Damaged’ says my computer is infected. What should I do?

‘Windows Firewall Security Damaged’ description

‘Windows Firewall Security Damaged’ message can pop-up on your screen randomly, straight after you attempt to open your Internet browser. This message is sent by a potentially unwanted program (PUP), which is also categorized as an adware.

If you began to see this message every once in a while, it means that ‘Windows Firewall Security Damaged’ adware has infiltrated your system. This message states such information:

Windows Firewall Security Damaged !!!

A Suspicious Connection Was Trying Access Your Logins, Banking Details & Tracking your Internet Activity.

Windows Security Center & Firewall Services are Disabled, Error code 0x8007042c;.

[…]

Your Personal Information May Have Leaked. IMMEDIATE RESPONSE REQUIRED

Your Hard Disk May Have Trojan Virus! Please Do Not Try To Fix It Manually, It Might Crash Your Data.

Please Visit Your Nearest Windows Service Center OR Call Help Desk

Then, this deceptive pop-up provides a telephone number, which is announced as ‘TOLL-FREE.’

Windows Firewall Security Damaged scam ad

You should NOT call this number. The appearance of this message indicates that your computer was hijacked by an adware program, which is NOT a malware and it is NOT a Trojan. However, it is a deceptive program that seeks to force you to call the provided fake support number. Although the message states that the number provided is toll-free, you should not rely on such promises. It can be a premium-rate number instead, and it might tear off a huge amount of money for every minute of a call.

What is more, this program can collect information about your browsing habits and share this information with third-party companies. It might obtain data like your browsing history, search queries, downloads, and even IP address and computer geolocation. Do you want to share such information with some untrustworthy sources? We recommend you NOT to do so. To avoid data leakage, to recover the performance of your PC and also to get rid of these annoying pop-ups for good, we recommend uninstalling ‘Windows Firewall Security Damaged’ PUP from your system. You can do that with a professional spyware and malware removal tool, which is named Reimage. In fact, you can use any anti-spyware you want.

How did ‘Windows Firewall Security Damaged’ hijack my PC?

‘Windows Firewall Security Damaged’ message appears if the identically named program steps into the computer system seamlessly. If you like to download programs from the Internet charge-free, you might end up with a bundled software. Usually, such programs look normally, and they do not reveal any signs that they carry several ‘optional apps’ with them. You can reveal whether your desired program promotes additional software or not by adjusting the installation settings. All you need to do is to set Custom or Advanced installation mode, and then remove the tick from the agreements to install ‘recommended apps.’ As you can see, it is easy to avoid installing unwanted apps.

If the case is different and you have already installed this bogus app to your PC, we suggest reading its removal guidelines on page 2.

How to delete this program and all of its components from PC:

As you have already realized, this program does not bring anything useful to your computer. The information it states about your system status is fake, and you should not believe it. You can remove ‘Windows Firewall Security Damaged’ virus with an anti-spyware software, but you can also remove it manually. Please follow each step of the removal guide that we have prepared for you. This guide is provided below the article. If you have any questions, do not halt and contact our support team! We are ready to answer all of your questions.

You can remove ‘Windows Firewall Security Damaged’ automatically with a help of one of these programs: Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus, Malwarebytes Anti Malware. We recommend these applications because they can easily delete potentially unwanted programs and viruses with all their files and registry entries that are related to them.

We might be affiliated with any product we recommend on the site. Full disclosure in our Agreement of Use. By Downloading any provided Anti-spyware software to remove ‘Windows Firewall Security Damaged’ virus you agree to our privacy policy and agreement of use.
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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall ‘Windows Firewall Security Damaged’ virus. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.

More information about this program can be found in Reimage review.

More information about this program can be found in Reimage review.

Manual ‘Windows Firewall Security Damaged’ virus Removal Guide:

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove ‘Windows Firewall Security Damaged’ from Windows systems

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  1. Click Start Control Panel Programs and Features (if you are Windows XP user, click on Add/Remove Programs). Click 'Start -> Control Panel -> Programs and Features' (if you are 'Windows XP' user, click on 'Add/Remove Programs').
  2. If you are Windows 10 / Windows 8 user, then right-click in the lower left corner of the screen. Once Quick Access Menu shows up, select Control Panel and Uninstall a Program. If you are 'Windows 10 / Windows 8' user, then right-click in the lower left corner of the screen. Once 'Quick Access Menu' shows up, select 'Control Panel' and 'Uninstall a Program'.
  3. Uninstall ‘Windows Firewall Security Damaged’ and related programs
    Here, look for ‘Windows Firewall Security Damaged’ or any other recently installed suspicious programs.
  4. Uninstall them and click OK to save these changes. Right click on each of suspicious entries and select 'Uninstall'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove ‘Windows Firewall Security Damaged’ from Mac OS X system

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  1. If you are using OS X, click Go button at the top left of the screen and select Applications. Cick 'Go' and select 'Applications'
  2. Wait until you see Applications folder and look for ‘Windows Firewall Security Damaged’ or any other suspicious programs on it. Now right click on every of such entries and select Move to Trash. Click on every malicious entry and select 'Move to Trash'
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove ‘Windows Firewall Security Damaged’ from Internet Explorer (IE)

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  1. Remove dangerous add-ons
    Open Internet Explorer, click on the Gear icon (IE menu) on the top right corner of the browser and choose Manage Add-ons. Click on menu icon and select 'Manage add-ons'
  2. You will see a Manage Add-ons window. Here, look for ‘Windows Firewall Security Damaged’ and other suspicious plugins. Disable these entries by clicking Disable: Right click on each of malicious entries and select 'Disable'
  3. Change your homepage if it was altered by virus:
    Click on the gear icon (menu) on the top right corner of the browser and select Internet Options. Stay in General tab.
  4. Here, remove malicious URL and enter preferable domain name. Click Apply to save changes. Delete malicious URL, enter your desired domain name and click 'Apply' to save changes
  5. Reset Internet Explorer
    Click on the gear icon (menu) again and select Internet options. Go to Advanced tab.
  6. Here, select Reset.
  7. When in the new window, check Delete personal settings and select Reset again to complete ‘Windows Firewall Security Damaged’ removal. Go to 'Advanced' tab and click on 'Reset' button. Now select 'Delete personal settings' and click on 'Reset' button again
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove ‘Windows Firewall Security Damaged’ virus from Microsoft Edge

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

Reset Microsoft Edge settings (Method 1):

  1. Launch Microsoft Edge app and click More (three dots at the top right corner of the screen).
  2. Click Settings to open more options.
  3. Once Settings window shows up, click Choose what to clear button under Clear browsing data option. Go to Settings and select 'Choose what to clear'
  4. Here, select all what you want to remove and click Clear. Select 'Clear' button
  5. Now you should right-click on the Start button (Windows logo). Here, select Task Manager. Open the start menu and select 'Task Manager'
  6. When in Processes tab, search for Microsoft Edge.
  7. Right-click on it and choose Go to details option. If can’t see Go to details option, click More details and repeat previous steps. Right-click 'Microsoft Edge' and select 'Go to details' Select 'More details' if 'Go to details' option fails to show up
  8. When Details tab shows up, find every entry with Microsoft Edge name in it. Right click on each of them and select End Task to end these entries. Find Microsoft Edge entries and select 'End Task'

Resetting Microsoft Edge browser (Method 2):

If Method 1 failed to help you, you need to use an advanced Edge reset method.

  1. Note: you need to backup your data before using this method.
  2. Find this folder on your computer: C:\Users\%username%\AppData\Local\Packages\Microsoft.MicrosoftEdge_8wekyb3d8bbwe.
  3. Select every entry which is saved on it and right click with your mouse. Then Delete option. Go to Microsoft Edge folder on your computer, right-click every entry and click 'Delete'
  4. Click the Start button (Windows logo) and type in window power in Search my stuff line.
  5. Right-click the Windows PowerShell entry and choose Run as administrator. Find Windows PowerShell, right-click it and select 'Run as administrator'
  6. Once Administrator: Windows PowerShell window shows up, paste this command line after PS C:\WINDOWS\system32> and press Enter:
    Get-AppXPackage -AllUsers -Name Microsoft.MicrosoftEdge | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register $($_.InstallLocation)\AppXManifest.xml -Verbose}
    Copy and paste a required command and press 'Enter'

Once these steps are finished, ‘Windows Firewall Security Damaged’ should be removed from your Microsoft Edge browser.

WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove ‘Windows Firewall Security Damaged’ from Mozilla Firefox (FF)

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  1. Remove dangerous extensions
    Open Mozilla Firefox, click on the menu icon (top right corner) and select Add-ons Extensions. Click on menu icon and select 'Add-ons'
  2. Here, select ‘Windows Firewall Security Damaged’ and other questionable plugins. Click Remove to delete these entries. Select 'Extensions' and look for malicious entries. Click 'Remove' to get rid of each of them
  3. Reset Mozilla Firefox
    Click on the Firefox menu on the top left and click on the question mark. Here, choose Troubleshooting Information. Click on menu icon and then on '?'. Select 'Troubleshooting Information'
  4. Now you will see Reset Firefox to its default state message with Reset Firefox button. Click this button for several times and complete ‘Windows Firewall Security Damaged’ removal. Click on 'Reset Firefox' button for a couple of times
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove ‘Windows Firewall Security Damaged’ from Google Chrome

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  1. Delete malicious plugins
    Open Google Chrome, click on the menu icon (top right corner) and select Tools Extensions. Click on menu icon. Select 'Tools' and 'Extensions'
  2. Here, select ‘Windows Firewall Security Damaged’ and other malicious plugins and select trash icon to delete these entries. Look for malicious entries and delete each of them by clicking on the Trash bin icon
  3. Click on menu icon again and choose Settings Manage Search engines under the Search section. When in 'Settings', select 'Manage search engines...'
  4. When in Search Engines..., remove malicious search sites. You should leave only Google or your preferred domain name. Click 'X' to remove malicious URLs
  5. Reset Google Chrome
    Click on menu icon on the top right of your Google Chrome and select Settings.
  6. Scroll down to the end of the page and click on Reset browser settings. When in 'Settings', scroll down to 'Reset browser settings' button and click on it
  7. Click Reset to confirm this action and complete ‘Windows Firewall Security Damaged’ removal. Click on 'Reset' button to complete your removal
WindowsMac OS XInternet ExplorerMicrosoft EdgeFirefoxGoogle ChromeSafari

Remove ‘Windows Firewall Security Damaged’ from Safari

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  1. Remove dangerous extensions
    Open Safari web browser and click on Safari in menu at the top left of the screen. Once you do this, select Preferences. Click on 'Safari' and select 'Preferences'
  2. Here, select Extensions and look for ‘Windows Firewall Security Damaged’ or other suspicious entries. Click on the Uninstall button to get rid each of them. Go to 'Extensions' and uninstall malicious add-ons
  3. Reset Safari
    Open Safari browser and click on Safari in menu section at the top left of the screen. Here, select Reset Safari.... Click on 'Safari' and select 'Reset Safari...'
  4. Now you will see a detailed dialog window filled with reset options. All of those options are usually checked, but you can specify which of them you want to reset. Click the Reset button to complete ‘Windows Firewall Security Damaged’ removal process. Select all options and click on 'Reset' button
After uninstalling this potentially unwanted program (PUP) and fixing each of your web browsers, we recommend you to scan your PC system with a reputable anti-spyware. This will help you to get rid of ‘Windows Firewall Security Damaged’ registry traces and will also identify related parasites or possible malware infections on your computer. For that you can use our top-rated malware remover: Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware.

About the author

Jake Doevan
Jake Doevan - Computer technology expert

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  • Sandra73

    i can tell one of the websites that brings this stupid message is adwarealarm.com. i have been infected with this, but got rid of it just now!

    • Zeta

      how did you manage to remove it?! i cannot do it manually… havent tried the automatic removal technique yet

      • 2-spyware team

        Dear Zeta,
        Have you tried to follow our manual removal guidelines? They are provided below the article. Try to look at the instructions again, do it carefully – we are sure you can remove it on your own!
        If you find the manual removal technique quite difficult, ask a friend to help you out. Remember that you can always install an anti-spyware program that can remove potentially unwanted apps for you.