“Windows has detected some suspicious activity from your IP address” Tech support scam. How to remove? (Uninstall guide)

removal by Gabriel E. Hall - - | Type: Malware
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What does the “Windows has detected some suspicious activity from your IP address” alert actually mean?

Lock screen Technical Support Scams [1] are currently booming and “Windows has detected some suspicious activity from your IP address” virus is one of the latest ones we want to talk about in this article. Over the years, tech support scam viruses have evolved and are now using more serious techniques of infecting users computers and achieving their goals once there. One of the most recently acquired strategies is the already mentioned screen locking [2] function. Setting up a lock screen is the first thing the virus does once it infiltrates the computer. It does that by altering Windows registry and assigning a lock screen to appear at the system’s startup. This way, the victims are unable to access their files and any of the computer functions in general. It is a good starting point of the scammers’ attempt to convince [3] the victims into thinking their devices are in a critical state and must be handled by professional technicians. “Windows has detected some suspicious activity from your IP address” malware tries to do that with the following message:

This site says:
Windows has detected some suspicious activity from your IP address.
Cydoor Spyware may have caused a security breach at your network location.
Your personal and financial information might be at risk. Call Toll Free 1-800-990-183.
Please Contact Microsoft Certified technicians at Toll Free HelpLine: 1-800-990-183
Please do not shut down or restart your browser.

As you can see, the scammers even speak under the name of the “Microsoft Certified technicians” to sound more believable. But the truth is, the actual party behind this warning is not trying to help you. On the opposite, these scammers are only try to help themselves, sell shady software or services and earn some easy money. So if this virus ever infiltrates your PC, be sure to remove “Windows has detected some suspicious activity from your IP address” without calling anyone and, more importantly, spending money on questionable goods. Keep in mind that anti-malware software like Reimage can quickly navigate this virus on your computer and eliminate it without a problem.

“Windows has detected some suspicious activity from your IP address” virus scam

Also, you shouldn’t forget that “Windows has detected some suspicious activity from your IP address” lock screen is just a tip of the iceberg. You can never know what other unwanted activities this potentially unwanted program (PUP) [4] can engage in. You might find your personal data being leaked to black market or other privacy infringements may take place, thus we highly suggest taking care of the “Windows has detected some suspicious activity from your IP address” removal when you have the first chance.

What causes Tech Support Scam infection?

Usually, careless web browsing [5] is the root cause of the infection and random software installation only increases the chance of becoming a target of the Tech Support Scam. What is important to keep in mind is that viruses like “Windows has detected some suspicious activity from your IP address” will need your direct permission to enter the computer. Thus, you should be especially careful when installing freeware or shareware packages downloaded from the internet. Such packages usually contain a variety of bundled software and “Windows has detected some suspicious activity from your IP address” virus can easily be one of these bundled components.

“Windows has detected some suspicious activity from your IP address” removal:

Despite the panic and inconveniences that the “Windows has detected some suspicious activity from your IP address” virus may trigger, it is not a difficult virus to get rid of. This malware can be approached either manually or automatically, the latter being a more preferred option. However, despite which “Windows has detected some suspicious activity from your IP address” removal strategy you choose, you still have to get rid of the lock screen first. We will give a couple suggestions on how to tackle this obstacle below. Then, when the lock screen is eliminated you can move on and take steps to remove “Windows has detected some suspicious activity from your IP address” virus.

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What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
Reimage is recommended to uninstall “Windows has detected some suspicious activity from your IP address” Tech support scam. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.

More information about this program can be found in Reimage review.

More information about this program can be found in Reimage review.

Manual “Windows has detected some suspicious activity from your IP address” Tech support scam Removal Guide:

Remove “Windows has detected some suspicious activity from your IP address” Tech support scam using Safe Mode with Networking

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

You can try closing the lock screen by simultaneously pressing CTRL + ALT + DEL buttons and accessing the Windows Task Manager. Through this manager you can then terminate suspicious processes, including the one that is responsible for the the lock screen. When you bypass this obstacle, do not forget to remove the virus from your computer. Otherwise, you will see the same lock screen next time you boot your computer.

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove “Windows has detected some suspicious activity from your IP address” Tech support scam

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete “Windows has detected some suspicious activity from your IP address” Tech support scam removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove “Windows has detected some suspicious activity from your IP address” Tech support scam using System Restore

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of “Windows has detected some suspicious activity from your IP address” Tech support scam. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that “Windows has detected some suspicious activity from your IP address” Tech support scam removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove “Windows has detected some suspicious activity from your IP address” Tech support scam from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

If your files are encrypted by “Windows has detected some suspicious activity from your IP address” Tech support scam, you can use several methods to restore them:

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from “Windows has detected some suspicious activity from your IP address” Tech support scam and other ransomwares, use a reputable anti-spyware, such as Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware

About the author

Gabriel E. Hall
Gabriel E. Hall - Passionate web researcher

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References


  • Federico Sabotnine

    Ok, so is this really something that the scammers earn money from or they just do it for the gags? I cant how such poor scams can be successfull

  • Lucretia

    Lock screen wont go away!! There is no way Ill finish my essays in time