ZeroRansom ransomware virus. How to remove? (Uninstall guide)

removal by Olivia Morelli - - | Type: Ransomware
Reimage is recommended to uninstall ZeroRansom.
Remove it now! Remove it now! Free scanner allows you to check whether your PC is infected or not.
If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.
12

ZeroRansom is another HiddenTear-based virus that seeks to extort victims by taking their files hostage

ZeroRansom virus

ZeroRansom is yet another ransomware virus that attempts to encrypt victim’s files. It is based on HiddenTear, an open source ransomware[1].

After infecting the computer, it scans the system for specific file types and encodes them. When encrypting a file, the virus will add .z3r0 file extension to it. The malware targets these file extensions:

.txt, .doc, .docx, .pdf, .ppt, .pptx, .xls, .xlsx, .dll, .db, .rar, .zip, .7z, .mp4, .mp3, .jpg, .png, .peg, .gif, .sln, .c, .cpp, .cs, .java, .jar, .bat

Once the virus finishes the encryption procedure, it creates and saves EncryptNote_README.txt file to every folder with encrypted files (including desktop). The file stores the following information:

All your important files have been encrypted by ZeroRansom. Please follow the instructions below to keep your files.
Don’t try to do anything stupid like delete the encryptor or terminate its process.
Turn off your anti-virus program and make sure it hasn’t deleted any file of the encryptor.
Follow these rule strictly, or your files will be deleted FOREVER
Thanks for reading this. Have a good day, sir. 🙂

The ransomware is developed by an inexperienced programmer that sends the encryption key via Gmail. Two email addresses associated with this virus are zerounix32@gmail.com and zerounix48@gmail.com.

If your files were encoded by this crypto-ransomware, do not try to contact criminals or pay the ransom to them. To remove ZeroRansom, you have to act carefully.

First of all, you want to reboot your computer into Safe Mode with Networking (see instructions below) to start your security program and let it do its job without encountering any interruptions. We do not recommend manual ZeroRansom removal method as it requires certain computing skills to be completed correctly.

Distribution methods

ZeroRansom spreads using the same means used in the distribution of any other malicious computer virus. It mostly travels via email spam[2], although you can also download it alongside software cracks.

To avoid installing malware, stay away from illegal downloads and try to avoid untrustworthy Internet websites. What is also important is that the ransomware can arrive in the form of an email attachment or link added to the message, so always think twice before opening such content.

Sadly, being careful only lowers the risk of catching a ransomware virus, but doesn't eliminate it. If you want to protect your PC from such viruses entirely, you should create a data backup and install a decent anti-malware program. What is also important, limit the use of remote desktop connections and use only robust passwords for them. For more security-related tips, check out NoVirus website[3].

Remove ZeroRansom from the system and try to recover your files

When a computer gets infected with ransomware, it is important to delete it before trying to restore your records. Therefore, remove ZeroRansom virus before you attempt to recover encrypted .z3r0 file extension files. We suggest using Reimage for the removal of this ransomware, although you can also use other programs listed below the article.

Do not delay ZeroRansom removal because otherwise, it will be impossible to continue using your computer safely. The malware can come in tandem with additional viruses, so you have to check your system thoroughly using a professional anti-malware tool.

do it now!
Download
Reimage (remover) Happiness
Guarantee
Download
Reimage (remover) Happiness
Guarantee
Compatible with Microsoft Windows Compatible with OS X
What to do if failed?
If you failed to remove infection using Reimage, submit a question to our support team and provide as much details as possible.
We might be affiliated with any product we recommend on the site. Full disclosure in our Agreement of Use. By Downloading any provided Anti-spyware software to remove ZeroRansom ransomware virus you agree to our privacy policy and agreement of use.
Reimage is recommended to uninstall ZeroRansom ransomware virus. Free scanner allows you to check whether your PC is infected or not. If you need to remove malware, you have to purchase the licensed version of Reimage malware removal tool.

More information about this program can be found in Reimage review.

More information about this program can be found in Reimage review.

Manual ZeroRansom virus Removal Guide:

Remove ZeroRansom using Safe Mode with Networking

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

It is required to remove the ransomware before trying to recover your files. Therefore, use the instructions provided below.

  • Step 1: Reboot your computer to Safe Mode with Networking

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Safe Mode with Networking from the list Select 'Safe Mode with Networking'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Networking in Startup Settings window. Select 'Enable Safe Mode with Networking'
  • Step 2: Remove ZeroRansom

    Log in to your infected account and start the browser. Download Reimage or other legitimate anti-spyware program. Update it before a full system scan and remove malicious files that belong to your ransomware and complete ZeroRansom removal.

If your ransomware is blocking Safe Mode with Networking, try further method.

Remove ZeroRansom using System Restore

Reimage is a tool to detect malware.
You need to purchase Full version to remove infections.
More information about Reimage.

  • Step 1: Reboot your computer to Safe Mode with Command Prompt

    Windows 7 / Vista / XP
    1. Click Start Shutdown Restart OK.
    2. When your computer becomes active, start pressing F8 multiple times until you see the Advanced Boot Options window.
    3. Select Command Prompt from the list Select 'Safe Mode with Command Prompt'

    Windows 10 / Windows 8
    1. Press the Power button at the Windows login screen. Now press and hold Shift, which is on your keyboard, and click Restart..
    2. Now select Troubleshoot Advanced options Startup Settings and finally press Restart.
    3. Once your computer becomes active, select Enable Safe Mode with Command Prompt in Startup Settings window. Select 'Enable Safe Mode with Command Prompt'
  • Step 2: Restore your system files and settings
    1. Once the Command Prompt window shows up, enter cd restore and click Enter. Enter 'cd restore' without quotes and press 'Enter'
    2. Now type rstrui.exe and press Enter again.. Enter 'rstrui.exe' without quotes and press 'Enter'
    3. When a new window shows up, click Next and select your restore point that is prior the infiltration of ZeroRansom. After doing that, click Next. When 'System Restore' window shows up, select 'Next' Select your restore point and click 'Next'
    4. Now click Yes to start system restore. Click 'Yes' and start system restore
    Once you restore your system to a previous date, download and scan your computer with Reimage and make sure that ZeroRansom removal is performed successfully.

Bonus: Recover your data

Guide which is presented above is supposed to help you remove ZeroRansom from your computer. To recover your encrypted files, we recommend using a detailed guide prepared by 2-spyware.com security experts.

You can successfully restore your files using a data backup. Sadly, not many computer users have these essential data copies. If you haven't created a data backup in the past, we can only recommend you to try these data recovery methods.

If your files are encrypted by ZeroRansom, you can use several methods to restore them:

Restore data using Data Recovery Pro

Data Recovery Pro is a useful tool that can help you restore corrupted or deleted files. Although it might not decrypt all of .z3r0 files, this tool is still worth trying.

Check for a decrypter on NoMoreRansom site

Nomoreransom.org is a site dedicated for victims of ransomware. Here, you can find various decryptors. You can also upload some files associated with the ransomware and find out whether your files can be decrypted.

Finally, you should always think about the protection of crypto-ransomwares. In order to protect your computer from ZeroRansom and other ransomwares, use a reputable anti-spyware, such as Reimage, Plumbytes Anti-MalwareWebroot SecureAnywhere AntiVirus or Malwarebytes Anti Malware

About the author

Olivia Morelli
Olivia Morelli - Ransomware analyst

If this free removal guide helped you and you are satisfied with our service, please consider making a donation to keep this service alive. Even a smallest amount will be appreciated.

More information about the author

References