Hello,
I think that the virus was not completely removed because I can’t access some of the previously encoded files. I’d be grateful for your assistance.
Eliminating PowerLocky virus
Prietim, | PowerLocky ransomware virus |
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Hello,
I think that the virus was not completely removed because I can’t access some of the previously encoded files. I’d be grateful for your assistance.
Thank you for the inquiry. Install an anti-spyware application, for example, FortectIntego, to check whether the ransomware was eliminated for sure. You should know that this malware removal utility does not decode the files. A decryption key is required. Researchers have already created a free decryptor for PowerWare virus, so it might be a matter of time when they will come up with a decoding technique for this particular virus. Lastly, take a look at this PowerLocky removal guide to get acquainted with the precautions.
Best Regards,
2-spyware team